Idea Cellular Prepaid — forceful deduction of charges

idea cellular prepaid mobile — forceful deduction of charges

CHARGES FOR MAGICSMS IS BEING FORCEFULLY CHARGED TO ME AND EVERY MONTH DEDUCTION FROM MY BALANCE TAKES PLACE WITHOUT MY CONSENT.
NO OPTION GIVEN TO ME TO STOP BEFORE DEDUCTION.
PL HELP
I AM TOO LATE TO SAVE MY AMOUNT @30/- PM CHARGED FOR LAST 10-11 MONTHS.

IS THIS THE WAY OF EARNING REVENUE BY THE COMPANY

PL HELP
B J RAO

Idea Cellular — Fraudulent and forced deduction of charges

Dear Sir

i received a call from ur customer care , a lady called "PINKY" when i was in middle of conference and offered some service which i was not interested on. Inspite of my telling her i dont want the service, she kept on insisting to activate the service (idea music station). To get rid of her, i asked only one question - is there any charge that will be deducted if i agree to it. She said there will be no charge and nothing will be duducted from my account and u have to dial a number 543213 for further action. Then i said - Go ahead. This happened at about 1200hrs on 28 Mar 12
Now at 0745pm, my account has been deducted with Rs 120/- which SHE NEVER HIGHLIGHTED and she kept on telling me about the number 543213 whether i have noted that or not , very fraudulently hiding the actual thing.
WITH THIS FORUM, I IMMEDIATELY REQUEST TO REIMBURSE THE AMOUNT OF RS 120/- INTO MY ACCOUNT AND DEACTIVATE ALL USELESS THINGS WHICH I DONT USE ELSE I WILL BE CONSTRAINT TO BRING TO THE NOTICE OF ONE AND ALL INCLUDING PUBLISHING IN MEDIA about the mischievous activity of your company.
Even sorry to say to speak to ur customer care we have to pay 0.50 per 3 min. That clearly shows u dont want us to speak to u.
SHAME ON YOU GUYS

regards

Vijay
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