Idea Cellular — MAIN BALANCE DEDUCTED ON GPRS USES IN SPITE OF GPRS PACK BEING ACTIVE

Address:

Ranchi, Jharkhand

My idea cellular number is [protected] and my name is sumeet kumar.
On 1st June 2011 I recharged my number with Rs 28 GPRS Pack,on evening of 2nd june 2011 my balance suddenly become 0(zero) .I thought that my GPRS pack limit 0f 500 MB was over.So i recharged with Rs 30 and Rs 28 and i started using GPRS pack after 1 min i found that my Balance has again become 0(zero) In spite of my GPRS pack being active.
I called Customer care repeatably they every customer care executive said me to call after 3 hour as they cant help due to technical problem each time i called them.

STRICT ACTION SHOULD BE TAKEN AGAINST IDEA CELLULAR AND MY DEDUCTED BALANCE SHOULD BE CREDITED .