[Resolved]  Idea Cellular — reduced balance

Address:

Hanumangarh, Rajasthan

hello
i m manoj kumar i have been a mobile phone user of idea celluler for last 4 yrs.i have nvr faced any problem with the service.but from last some months i m facing many problems of reducing balance.i always ignore bcs i dont have so much time to complain against them.bt this time it is over.the company has reduced a balance of 50 rupees .i called care service bt the object told me that i activated `CRICKET ALERT` service on 23 march though i nvr activated this kind of service on my cellfone.it also warned me that i cnt get my reduced balance anyhow.pls suggest me what should i do.