[Resolved]  Idea Cellular Service — IDEA CELLULAR BILLING METHOD

THIS IS REGARDING IDEA CELLULAR MOBILE BILLS.

I WAS HAVING AN IDEA KERALA POSTPAID CONNECTION (NUMBER:[protected],now the number is being used by someone else as Idea sold it)I TOOK THE CONNECTION 1year back and was using just normally and my credit limit was Rs1000/-.That time Idea came up with its internet GPRS service.So i activated that.The usage plan was on time basis.The GPRS activation was just to check mail while i use to travel.I used it and paid bills as usual for around 2-3months.One day i just checked my balance as if all i was planning to go to Bangalore for a work,so thought like will pay the whole bill and go to avoid disconnection.I was shocked to hear that my bill amount was around Rs 5077/-.You all just think a person is having only a credit limit of 1000 and the bill amount is 5k.When i asked the customer care executive about that she was wordless and said sorry.And the bill amount was of great GPRS.I had notice the time and date of our conversation with the customer care executive.And the most shocking thing is Idea the great cellular service dint even alerted me about the bill usage either through sms or any calls.That also they can check.I have my permanent Vodafone number in Bangalore of Vodafone and they use to alert each and every time if i cross my credit limit..And am a good customer of Vodafone Bangalore i have a credit limit of Rs 10,000/- too.The way Idea cellular cheating the people is not fair at all.There are lots of other illiterate peoples too who getting trapped in this sort of Ideas billing.I am attaching the bill of Idea in that clearly mentioned the Credit Limit is Rs:1000 and Bill amount is 5077.A cellular company is suppose to alert their customer if the bill amount cross the credit limit and bar all outgoing services...And thats what idea failed to do and hope so they are still contiuing with the same method to cheat poor customers and make them fool.

Later i got legal papers and all from Idea to pay the amount.And i informed them that this is the problem and i should know what they can do.They called me and said to pay the half amount and settle the case.It was actually a Fraud call from Idea office only pretending as Ideas Lawyer.I paid the half amount and am having the bill with me.After some months they again sent legal notice.When i went and said that i paid half as your lawyer told,they said that there is no such lawyer and also if i dont pay soon they will sent arrest warrant.I am not going to leave this people.And i don't care spending 20k for a 2k pending bill to bring out Ideas dark face..I have got both way...through Media and as well Legally..People don't get cheated like this ....
Because an Idea really change your life....