[Resolved]  Idea Cellular Service, Kerala — poor customer service and high network congestion

Idea mobile sevice very poor customer care also.

Dear Sir/ Madam

I am not an Idea Cell user but i am getting frustrated by the user of mobile no. [protected] this person is messeaging me on my no. and i have told him or her that kindly don't message me my sending him or her sms the but still the person is not listing after that i have made him several calls but the person have not receive my calls and switch Off his or her mobile. So i request you to kindly take necessary action or i have to take serious step against this number [protected].


Thanks

Idea has very bad service. I had a very bad experience with them when i change my post paid connnection to pre paid connection. Even though i provided all the documents asked by there service center and cleared all outstanding balance they have barred my serivce. No out going & incomming. Still as of now they haven;t restored my conncetion . I wrote their customer service also but no response till date. Bull sheet service by this idea cellular.

respeted sir
i anish
i, m a idea retailer in koovappaly kottayam district and i have some problem in my idea dealer pls conact in my cel [protected] or pls send cel no: idea teritary manger in kotayam district its veri urgent

I had being using the idea cell no for the past 2 ys lot o[censored]nwanted calls from idea customer care example advt from the cos make our life pathetic .

[protected] is disturbing me ...
So pls mail me his full address...
I[censored] do so i'll be very thankfull to u...

The most poor "mobile phone customer care service" in kerala is Idea Care.

I got an offer sms from Idea last 29th (29/04/2009) showing Rs 62 idea to idea calls are free with a validity of 10 days with Rs 100 flexi recharge. and the idea to idea calls will be credited in 48 Hrs..

I made the Rs 100 Flexi recharge in the same day...I didn't get the offer even after 60 Hrs...

I registered a complaint on 1st May 2009, They told the problem ill be solved in 48 Hrs
They didn't take any action
I called The Idea Care on 3rd May 2009, Complaint is renewed...
again called on 6th May 2009... as usual complaint is renewd, and informed me that it will be solved before 11th May 10am
...
And still they are extending the time from 11th May to 12th, from 12th to 13th...

Finally I take a dicision that ------ I'll never recharge for an Idea offer again...

grown big so that they don't care

I am not an Idea Cell user but i am getting frustrated by the user of mobile no. [protected] this person is messeaging on my sister's no. and i have made him several calls but the person have not receive my calls and switch Off his or her mobile. So i request you to kindly take necessary action or i have to take serious step against this number [protected].
My no [protected]

call charge is deducted frequently without getting connected to the isd no. Yesterday i lost 45rs without call..do some neccssary arrangement to solve this problem..Anil

Idea Cellular — unsatisfactory service & reply

I had changed my VODAFONE number [protected] to IDEA and got activated on 7 th Feb 2011. For the first 4/5 days i was not able to get balance on my mobile. But on 12.02.2011 i noticed the balance reduced to Rs 2.00 .On the same day I contacted IDEA Copliant number 198 and tried to lodge the complaint. But the man attended said he will not register any complant and I may cll 12345 ,
I told him that this number 12345 is not toll free and charges will be deducted from my account. He repeateadlly told me to dial 12345.
In this way I am not at all satsfied about the services of IDEA .When I demanded perticulars of my call for which charges are deducted he did not gave me any perticulars.The call deatils are call made on 12.02.2011 at 02.22 pm and ended for 00.09.01 .
My mobile nbr is [protected] & [protected]
my emialid is [protected]@ymail.com
and land line nbr is [protected]
Hope a single line of reply will be communicated to me and my complaint will be attended too.
Kshirsagar S N Ahmednagar

Dear Sir.

I am an idea user and yesterday accidently some sort of scratches occurred to my idea sim card. I am unable to use the sim and I need the same number. Please inform me the procedure to retain my old number. I am located in alleppey Dist. Kerala.