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Idea Cellular - False information from customer care executives

 
2 Reviews
User
  Rockey_Martin on Sep 27, 2011
Hi sir

I have using idea prepaid students sim and my mobile no is9847569459.In this sim i have an inbuilt option for free call to 2 other idea numbers.We have an option change this number,so last week i called idea customer care executive to know how to change this number and they gave me a sms format,to change the number.By using this format i have send a request 12345 to change this no.But that didnt wrk.Then i again called them and said about this.Then they gave me other format bu that too dont work.This happens 3 or 4 times and i really fed up with this idea custimer care executive.Now i reuest you to take this as my complaint against idea cellular customer care executives and pls take the needful actions.
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A Aug 14, 2012 by
User
smiles_3112  
 
YES I KNOW. IDEA CELLULAR NETWORK IS THE ONE AMONG THE WORST NETWORKS IN ANDHRA PRADESH WITH RESPECT TO PROVIDING CUSTOMER SERVICE. VERY OFTEN THEIR CUSTOMER SERVICE IS MISLEADING AND MISGUIDING. ANOTHER THING IS THAT THEY CHARGE FOR THIS VERY VERY VERY BAD SERVICE. HOW IDIOTIC?

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    Idea Cellular - False information from customer care executives