[Resolved]  Idea Cellular — GPRS Activation-reg

Address:

Thiruvananthapuram, Kerala

Sir/Madam;
I Arun.S( having mobileno:[protected])complaint against idea customer care 198& 458 in Kerala circle.
I am an existing customer of idea prepaid idea connection.On the day of 27.05.10,I charged easy Rs.97 for subscribing ur (unlimitedpower of internet on your idea mobile).ur recharge success for Rs.97 came from 3893with balance as mentioned; also mentioning the current balance for calling(separately) .I send SMS, SET to 54671.Then idea replied as S IMEI or S phone from ID-54671. I send S N73,then again reply from idea as I SMEI ,then contacted ur customer care 198.He replied that within 8hrs settings will be given to u and given a message from IZ-SIVR letting my SR No also.After 24hrs I called ur customer care 10 to 12 times, but they were repeatedly disconnecting my call. As a customer for 1& half years Iam totally disappointed & very much frustrated by the customer care idea dealings with me,as ccare idea person not attending my call after repeated calling on 198 and 458. Hence I want immediate action from u for internet setting on my mobile no: [protected] ,otherwise my Rs.97 should be credited on my balance account for calling

(regards)
Arun.s