[Resolved]  Idea Cellular — unnecessary cutting amount from balance

Address:Nandurbar, Maharashtra

Respected Sir,
As per the above subject on dated 12/01/2013 i got the massage that ' Dear Customer thank you for downloading New games form Handygo you have been charged Rs. 5' but actually on that day I did not download any data, even on that day i did not sent any massage. so I call back to idea care also for this reason but they give unexpected answer. while i am asking for more detail they just say sorry and not give any detail about that deduction.
So request you to please do the needful.
Thanking you

Your's sincerly
Bagul Sandeep
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Aug 13, 2020
Complaint marked as Resolved 
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Idea — cutting of balance

i had call from idea company.
the exeucative tell me about offer of IDEA talkis.
I heard that offer and doesnt reply yes or no .
after call ending i had a message that "you have charged RS 75/15 Days .
My balance Of 75 Rs is deducted.
I am confused that If i doent reply anything then how was my balance is deducted.
I m asure that i doesn't have refund balance but it can happen to others .
so i register a complaint to avoid that thing from others.
hope that attention will be given to the complaint.
to be solved
Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC316219 in the subject.

Regards,
Idea Cellular

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