[Resolved]  Idea Customer Care — misguid

I am very upset and I want that this type of things do not happen in future.

IDEA is a fraud company. It always better not to take any service from them.

Dear Sir,

I & My spouse bothe are the IDEA prepaid users .we had already submitted our documents three times in nearest mahatmanagar, nasik idea gallary . but we are shocked without any sms or any call our mobile gone on hold this is rediculus, mean to say worst service. I proud when i purchase the IDEA prepaid but IDEA people can't take care of their customers.

Kindly resolved my problems as soon as possible.

Dear Sir,
I Mr. Yogesh Atole from Rathi Transpower Pvt. Ltd. Alandi, Pune.
We had submitted all documents for 22 Nos. connections under 199 corporate plan at 2nd June 2009 to HALL MARK SIMS(code-70004).
But till date few nos. from group is not activated. 5 nos. activated but outgoing stoped.
No one answer prfectly on this issue everyone which i contact is tranfering his responsibility to others.
I had continu follow-up with Mr. Anup & Mr. Sanket but both are didn't give specific answer.
Also they told no activation fees required for CUG but bill generated for all is including activation fee 250/-each.
Can you help regarding this issue.

Thanks & Regards,
Yogesh P. Atole.

I Have Idea Prepaid Customer My Cell No. [protected] But I Can't Call from Last 1 Month to Idea No. which is [protected] Plese Solve my Problem Immediately


Reards,

Bankar Arun

mobile phone number [protected].

I am recieving a vast number of advertising phone calls, in Hindi that i dont understand'

please stop this anoying programme or i will be forced to change my provider

I Have Idea Post pad Customer My Cell No. [protected] But I facing call drop problem last two month (june2009and July 2009) .I had continue follow-up last two month with CUSTOMER CARE and HED OF DEP. (I can not open the name) but they didn't give specific answer
Sir every day min 5 to 10 call drop in 30 sec. but till date I have facing this problem
I request you please send me last two month call detail with out any charge and also deduct the amount( if any call drop in 30 sec ) because we are a customer and we will pay and we revered service, Please Solve my Problem Immediately .

Without solve my problem I unable to pay bill for the month of Aug 2009 and Sep 2009.

[protected]

I Have Idea Post pad Customer My Cell No. [protected] But I facing call drop problem last two month (june2009and July 2009) .I had continue follow-up last two month with CUSTOMER CARE and HED OF DEP. (I can not open the name) but they didn't give specific answer
Sir every day min 5 to 10 call drop in 30 sec. but till date I have facing this problem
I request you please send me last two month call detail with out any charge and also deduct the amount( if any call drop in 30 sec ) because we are a customer and we will pay and we revered service, Please Solve my Problem Immediately .

Without solve my problem I unable to pay bill for the month of Aug 2009 and Sep 2009.please con my new mobil nomber [protected]

[protected]

Whenever I called to customer care they always they misguide us. I have called them to ask related voucher for Validity extension. So somebody said that voucher of amount 50/-, somebody said voucher of amount 99/-. One of my friend did recharge of amount 50/- for validity extension. And he got validity till Aug 2010.At the same time I have i did the recharge of same amount still my validity is not extended. So, for that I call up to customer care. So one of person said that, "Idea" company have policy to which number they gave validity extension.And, when I asked him regarding company's policy he is totally speechless.And, also, said that you have to give a call to customer care before recharge.Is it good manner of helping customer. From last 8 years, I am using your services.But, this is first time I m facing such a kind of problem.
How the company recruit people for customer care, who don't have knowledge of companies policies.

Please, think on it. No use of your customer care.

My cell no is :[protected]

Whenever I called to customer care they always they misguide us. I have called them to ask related voucher for Validity extension. So somebody said that voucher of amount 50/-, somebody said voucher of amount 99/-. One of my friend did recharge of amount 50/- for validity extension. And he got validity till Aug 2010.At the same time I have i did the recharge of same amount still my validity is not extended. So, for that I call up to customer care. So one of person said that, "Idea" company have policy to which number they gave validity extension.And, when I asked him regarding company's policy he is totally speechless.And, also, said that you have to give a call to customer care before recharge.Is it good manner of helping customer. From last 8 years, I am using your services.But, this is first time I m facing such a kind of problem.
How the company recruit people for customer care, who don't have knowledge of companies policies.

Please, think on it. No use of your customer care.

Idea Outlet people are total liers. Its better not to use idea anymore.
They are telling lies just to get thier targets done. They told me that u will get free calls on one STD no totally free but no such scheme is there. Calls will be diverted from Airtel to IDea without any cost.
But nothing happened like that.
Idea useless, a way of cheating people.

Respected Sir,
i am lost my idea sim, please bloock my sim number. my number is [protected]

my cell no is [protected] is missing on 30-09-09 .please help me & reply your feedback hurry.

I have a problem, that the idea customer care executives are misguide me.when i called there.they don't atend me properly.they activate the dilar tone/easy tone without my permission.they are troubling me.and they my balance any time.how can ido for this

i want to know two numbers who are using.because they are sending messagea to me without name.soplease tell me the names&addresses.the numbers are [protected], [protected]

Dear Sir,
Meri idea ka one year old customer hoon, sir mujhe 2 months se call aa rahi hain ke apka bill ab apke home nahi apki E-mail par aa jayega lekin 2 month se e-bill nahi aa raha message aa jata hai ki apka bill mail kar adiya hai, e-mail address abhi sahi hai...
plz mera bill jaldi mail kar diya jaye thankiong uuu

i m not want my v chat and masti pakage(IZ-53030) pls. deactivate this on my no. [protected].
i have already complain to customer care. but i don'nt get any response.

gayatri

ranchi

In my proof their is another three connections illegaly what would l do to cut them

[protected]@ 50 paisa par mnt mobi no [protected]

idea is fraud company