Idea postpaid bill query
My name is Hemant Bagal. I am the customer for the Idea mobile postpaid connection. I am using this connection from past 24 months.
I was happy about this service. But now i ma really very disappointed.
the reason behind this is discrepancies in the postpaid bill from past two months. I am getting charged unnecessary for the SMS- MT charges.
This month i got charge of 80 rs. last month i was charged with 60 rs.
this SMS has sent on every sunday evening 9-10 PM.
I have no inetnsion to send such message which is costing me 20 rs per SMS.
Hence i am expecting the necessary amount or waver has to be given or adjusted in my next bill as this bill is already paid by me.
My mobile number 9689919982.
I called up customer care so many times with no joy.
Customer service was not at all co-operative.
Hence as i have never sent such messages for which i am getting charged.
Please look after this issue.
If this issue resolves then only i will continue with this service. other wise i have to switch to another operator.
Quick reply or action is expected.
Hoping for your best support.
Thanks and regards,