Idea Netsetter — No speed on idea netsetter but they are consuming thousands of bill

Address:

Pune, Maharashtra

Using idea net setter no: [protected].... Bill for the previous month (October) was RS. 2395/-.... Paid the bill on time for the last three months even if their services were not at satisfactory... I am frustrated now paying and not gaining the speed on the net setter even 128 kbps instead of 7.2 mbps.... want to raise this issue at a severe.... Calling the customer care from my idea number [protected] and there is not a correct answer on this issue... do not know what the hell these customer care support people do without answering the calls.... Want to take a severe action on this... If these people are not at the capacity to provide the services as said better they close the services....