[Resolved]  Idea Prepaid Card — cut money without any uses

To,
Idea Cellular Ltd.
I Miss Nehal R Nathani using prepaid connection from last 3 years, my mobile number is [protected], i am 1 o[censored]r geniune customer, u see my records of recrage, today morning my balance was rs.614 and than i check at 12:00pm my balance was rs. 401, so i call to customer care, i talk to Mr, Dikul, he said my 212 rs hav cut of surfing and downloading, but sir i know how to use net and their charges, so why i download?i hav my own pc, i hav nt download anythingh, idea company hav cut my balance without any reason, i want deatail of that, or back me my money, plz reply soon,

Nehal Nathani
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Aug 14, 2020
Complaint marked as Resolved 
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hiiiiiiiiiiiiii

Idea — cutting of money without any reason

sir,
about 30 days ago i got a msg from idea that u can listen free music on idea music station and by mistake i listened to that.they charged me for this 20Rs. then i talked 2 customer care about that they cut down my call without listening to me.
Then again they cut money from my account (Rs 30) without any information.There customer care is also not listening 2 me.

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