[Resolved]  Idea Prepaid Card — Card services on hold

I am Idea prepaid SIM card holder , Details as below ,

Name - Mrs. Suajta Hanje
Address - A -25 Ganesh Prasad S. No. 144/1/3
Nr. Dhayri Phata , Sinhgad road , Pune - 411041
Contact No. - [protected]

SIM card Details ,

Mobile No. - [protected]
SIM No. - [protected]X
Type - Regular
Brought on - 29 -09-09
Dealer - Unique Telecom , Mr, Prasad
Franchaisy - Meera Communications
Complint No. - [protected] dtd[protected]


All therequired documents are given at the time of purchase ( Photo, Xerox of Pan card & Driving ls.)
Another set of xerox is given at the tiom of verification . My card was working from last two months
But now Services of my SIM are on hold from last 3 days , Idea representatives are again demanding all the
documents with photo & according to them after summission of docs it will take another 3 working days to
release the hold .
I have all the rights to know Where are my personal documents & Photo ?.
It seems that someone is missusing my personal documents & Photo .

About the matter no one is answering me properly & they have no trace of the documents.
According to Meera communications application form of SIM to Idea is not rejected for any reason .
& all the docs are given to the dealer .

Please look in to the matter as it colud be very serious .

Should I launch a compalint in Police Station abuot my missing documents because anybody
can missuse it .
I tried to conatact nodal officer on +91 [protected].
On behailf of him madam Stela told me that , i can not talk with him directly.
It wiil take another 48 hours to revert back.

This is the fourth day I am talking with Idea peoples .
& all this because of mistake by them,i am not responsible for the things happening .
But suffering with loss of time & money .

I am not ready to wait any more.
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Aug 14, 2020
Complaint marked as Resolved 
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