[Resolved]  Idea Prepaid — idea tv charges

Address:Pune, Maharashtra

I have received a call from representative regarding IDEA TV on cell. Repeatedly I told that I am informed that I am not interested in it. But to my badluck I have cpncented for the same. Immediately Rs.150/- has been debited to my card. I have received a call from your delhi office regarding connectivity of TV chanels. I told that chanels can't be connected on my cell. Thereafter I send message to 4444 informing that I am unable to see the chanels hence disconnect the facility and refund the amount charged to my card. Surprisingly without refunding the charges again on 1/4/2010 Rs.150/- has been debited to my account. When I am not using the facility how you have debited the charges to my account?
I once again request you to refund the amount immediately by crediting to my card under intimation to me if not doen I will approach consumer forum for further action in the matter.

Also discontinue promotional calls to my number immediately.

I expect action and reply from you at the earliest.

RAMESH PUJARI
CELL NO. [protected]
DATE 2/4/2010.
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Aug 14, 2020
Complaint marked as Resolved 
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Idea Prepaid — WIHTOUT INTIMATION CHARGING FEES

I HAVE BEEN FOOLED BY IDEA PREPAID ..(CHUP REHKAR BHI UNHONE MERE ACCOUT ME SE KAFI PAISE KAT LIYE ...)

1.IN THE MONTH OF FEBURARY I GOT NEW IDEA NUMBER AND AFTER THAT I NEVER I HAVE NEVER AVTIVTED ANY SERVICES OR I HAVE NEVER GIVEN ANY INTIMATION FORM MY SIDE TO START ANY OF THE SERVICES ... SUNDDELY I RECEIVED THE NEW SERVICES FO LOVE PICTURES MESSAGES, AND MONTLY 30 RUPEES ARE BEEN DEDCUTED FORM MY ACCOUNT ...

2. I CALLED THE CUSTOMER PEPOPLE AND NOW THEY ARE UNBLE TO SOLVE ANY PORBLEM AND JST ONE THING IS ONLY WHICH THEY CAN DO IS ...THEY R ONLY ESCAPING FORM MY COMPLAIN BY ARGUING THAT THEIR SYSTEM IS INTO UPDATION AND THEY DONT HAVE THE INFORMATION ...

TODAY 24 MARCH 2008 I AM TRYING TO TALK AND GET THIS PROBLEM SOLVED SINCE 11.30 AM, BUT WHAT I GOT IN RETURNED IS NOTING ...EITHER THEIR SYSTEM IS DOWN OR THEY DONT HAVE ENOUGH INFORMATION ..THT IS WHT THEY SAY...
I TALKED TO SUNITA AT GANDHINAGAR FOR MORE THAN 35 MINITUES BUT AT LAST SHE HANGED THE CALL AND KETPT ASIDE REQUESTING ME TO BE ON HOLD I WAS ON HOLD WAITNG FOR HER REPLY ...

SECOND TIME A CALLED AT 12.15 AM SAME DAY AND I FOUND NOOPER ON LINE SAME WHOLE SOTORY I REPEATED AGAIN AND SHE TOLD ME TO SYSTEM IS NOT WORIKNG ...I REWUESTED TO TRANSFER THE CALL TO SUPERVISIOR AND THAN KANAN CAME ON LINE AND SHE WAS AS UNBALE TO TALK TO ME ...

THE POROBLE IS THAT I AM BEEN CHARGED 30 RUPEES FORM LAST TWO MONTHS FOR THE SERVICES WHICH I HAVE NEVER AVIALED AND NEVER EVER INTIMATED TO START THE SEVICES .. AND I JST WANT MY THAT I CAN GET MY 30 X 2 = 60 RUPEES WAIVED OFF OR BALACE BACK IN MY PREPAID ACCOUNT

IN SHORT COUSTOMER PEOPLE CANNOT HEPL ME OUT AT LAST I HAVE TO FILE A COMPLAIN
hi vrujljljduoufodsjfkladsjflkdsj;oj

Idea Prepaid — debit from account

i had a idea prepaid card.for which i had recharge of 30 Rs.& i had got talk time of 25.40Rs on 24-10-09.
they had debited 15 Rs. from my account on 25-10-09.i had done 50 to 60 calls on customer care but i hadn't got any reply from them.so please look in this metter.
Hi this is Anand,

My no: [protected] has reacharged for Rs.50/- on 27th feb 2011, i need a call details for which amonnt got debited, starting form the last reacharge upto 4th March 2011. Pls send the call details to my mail id [protected]@yahoomail.com

Idea - prepaid — Charges Got Debited

ph # [protected] was recharged on 3/10/2011 by Rs 100, uploading done of Rs 90, Rs 30 got deducted against "Love Ki Shyari" this number belongs to my mother who is doesn't know how to opeate the phone, no message in sent folder too.

wat is this ????

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