Comments
IFB Company washing machine is ex lent if we compare with others no body can give more than five years spare part suport. just you can ask them any company can give after five years spare suport in writing. but ifb is giving 10 years spare suport in writing and 4 years 100% waranty on all parts with ruber ports also
ifb have four milion customers. who god good service they never post comment. but some customer who got late sarvice he post comment.
complaint no 16823554 dt 8 Nov 2016 for ifb microwave not attended yet. Ajay Talwar in charge of jabalpur not taken any interest in attending the complaint.Necessary instructions to be fwd to Ajay Talwar.His phone no is [protected], [protected]
My complaint no[protected] dated 29.12.2015 on IFB washing machine which was affected by the recent rains in chennai. Yesterday ( 06.01.2016 ) the technician from Shri Kailash Enterprises visited our home, inspected and said that the motor has jammed and has to be replaced at my cost ( Approx Rs 3500 less 10% discount ). I was totally surprised to hear the same since my unit is currently under AMC which takes care of motor, tub, drum, PCB, pumps electronic components and other mechanical components.
In my opinion due to authorised service agency is cheating the customers by charging cost of components which are covered in AMC.
This needs to be addressed on priority by the Customer Care Department
My IFB Customer ID - 1307737
My Name Ashok D
Mobile number[protected]
Email...[protected]@gmail.com
In my opinion due to authorised service agency is cheating the customers by charging cost of components which are covered in AMC.
This needs to be addressed on priority by the Customer Care Department
My IFB Customer ID - 1307737
My Name Ashok D
Mobile number[protected]
Email...[protected]@gmail.com
my IFB ELENA DX WASHING MACHINE is partially damaged and dont get the service center number
in working time it automatically will turn off, and some extra noise in washing machinedemo
G.GURU BASAPPA WARD NO. 19, 4TH CROSS, DURGA COLONY BELLARY -5831404. KARNATAKA. MOB NO. [protected] MODEL - IFB W M 7kg ELITE SX. DOP[protected]. DELLAR NAME - NEXT RETAIL INDIA LTD83%
Complaints
6867
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
Finally yesteryear the mechanic form the company came with rubber part, fixed it, but didn't take pain to start the machine even after taking the full payment - thought the power had come before he left the place. Moreover the mechanic with little more IQ could have - during the interim period - easily fixed the rubber part by 'clamping' the hose to spare us from avoidable harassment and would have brought good name to IFB but i believe he is trained to replace & not repair.
Ever-since yesterday, I have been calling Mr Harkirat Singh Mob no [protected]/5045088 but they are coming out with one excuse or the other and have told me that the Engr is out of city. And now they have stopped even attending my calls l!!
Who will dare to buy IFB WM again if this is the standard of after sales service??
CAPT S M SONI
[protected]
CC- 2022461
Inspite of multiple calls and complains there is no respite.