[Resolved]  IFB Appliances — Online Sale - Product Not Delivered

Address:

Hyderabad, Andhra Pradesh

I booked an IFB washing machine ( AW7233) on ifbappliances.com on 24th August. Online order number is 191625

Least i can is it has been a nightmare since then following it up . Amount was debited from my credit card the next day , but never had any mail or call on the status of delivery as on today ( Sept 09 ).

Have repeatedly called their constumer care who just provide me different numbers to talk to . Had called up numerous times the below ( Hyderabad) numbers

[protected]/602
[protected]
[protected]
[protected] ( no one ever picked up this, though IFB helpdesk
repeatedly mentions this number to be of the person incharge on online sales )

I am being suggested to upgrade my model ( pay more ) as the stock is not available since 4 months !! . But what they seem to forget is i ordered a product from their website and the product was put on sale . So to put product on sale thats not available with them is no less than a scam .

If presales is such a pathetic experience with no response on mail/calls. One can imagine the plight in after sales service

Request fellow customers to stay away from this brand and sales scam . Totally unprofessional and unethical business practice is the least i can say for IFB. ( International FRAUD Brand !! )