[Resolved]  IFB / Dishwasher — Non supply of consumables

Address:

Tamil Nadu

I purchased IFB Dish Washer around 4 months back. The consumables viz detergent, rinse aid and salt that are required for functioning of the machine are not supplied for last one month despite repeated reminders. First the order was placed online. Later as there was no response I called up the Consumer Executive who assured that needful would be done. I was asked to contact one person, who is incharge of supplies in our area. But despite calling him around one month now, the only reply I get is you will get items in one or two days.

The product has become unusable in absence of the consumables required for it to run. These items are also not commercially available in market so we have to depend on the company for them.