IFB Industries — Misbehavior of employee of IFB

Address:

Allahabad, Uttar Pradesh

Sir
I am a satisfied user of IFB front loading washing machine since August 1999. Last year I recieved a mail from the IFB offering exchange of my machine. I accepted and ordered and was told that within 10-15 days my machine will be delivered at my home and I will have to pay on delivery.
after about 5-6 days I recieved a call from a person claiming himself some officer from area office of IFB at Lucknow who said me to deposite that first I deposte the amount in a private a/c then the machine will be delivered. I refused for the same as he was insisting me to deposte the amount in a private a/c instead of the a/c of IFB. hearing my refusal he started to shout on me and said that I am cancelling your order.
I am surprised that since then none of the official of the company contacted me to know the exactness of the incident.
I think that the IFB does not promote its personnel to misbehave with its at least satisfied customer.