[Resolved]  IFB Washing Machine — MACHINE IS NOT WORKING

MACHINE IS NOT WORKING .
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Mar 20, 2017
Complaint marked as Resolved 
Verified Support
Jun 25, 2016
IFB Industries Customer Care's response
Dear Ravindra,

We are unable to find your details in our database with this ticket number you provided.

For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]  (other providers) or visit our website www.ifbappliances.com.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. 

IFB Team
Verified Support
Jun 25, 2016
IFB Industries Customer Care's response
Dear Srinivasarao,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Jun 29, 2016
IFB Industries Customer Care's response
Dear Srinivasarao,

Hope your issue has been resolved.

In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: [protected]
Other subscribers: [protected]  
Email id: [protected]@ifbglobal.com

We assure you our best services.

Regards

IFB Team
Complaint comments 

Comments

DEAR SIR,
MY AMC TICKET NO IS 3156322 DATED[protected]. MY WASING MACHINE IS FULLY NOT WORKING.COMPLAINT GIVEN AT YR VARANASI OFFICE, YR OFFICIALS SAYS THAT MOTOR CAN NOT BE CHANGE WITH IN 2 MONTH OF AMC. WHAT ACTION WE TAKE NOW ?
DEAR SIR,
MY AMC TICKET NO IS 3156322 DATED[protected]. MY WASING MACHINE IS FULLY NOT WORKING.COMPLAINT GIVEN AT YR VARANASI OFFICE, YR OFFICIALS SAYS THAT MOTOR CAN NOT BE CHANGE WITH IN 2 MONTH OF AMC. WHAT ACTION WE TAKE NOW ?
R V SINGH
6-B-108 VIDYUTVIHAR COLONY

PLEASE SEE THE ABOVE COM. DATED[protected] TILL DATE NO ACTION HAS BEEN TAKEN FROM YR. VARANASI SERVICE CENTRE NOW WE HAVE NO OPTION . I AM GOING TO THE CONSUMER FORUM, IF NO ACTION TAKEN FROM YR. END.
THANKS
R V SINGH
6B-108 NTPC VV COLONY
PO AT -SHAKYINAGAR
DISTT. SONEBHADRA
MOB. NO. [protected]
DEAR SIR, IT IS BRING TO YR. NOTICE THAT MY WASHING MACHINE IS NOT WORKING TILL DATE.FROM YR. VARANASI OFFICE ONE SERVICE MAN CAME ON 17 JUL. AND CHECKED THE MACHINE. MY MACHINE IS UNDER AMC.HE SAID THAT MOTOR AND DOOR LOCK TO BE CHANGE, AND IT WILL TAKE MINIMUM 20 DAYS. PLEASE DO NEEDFULL FOR THE REPAIRING OF MY MACHINE. MY COMP. NO. IS 3260323

R V SINGH
6-B-108 VIDYUT VIHAR
P O AT - SHAKTINAGAR
DISTT. SONEBHADRA (UP)
PIN 231222
MOB. NO. [protected]
The machine is not working for last 15 days. Please make early arrangement to make it in working condition. It should be treated as most urgent as these are the days of festival.
i have purchased machine in last year having two years of warranty but within one year it having three time working problem. Each time IFB serviceman came and repaired but not till working properly. I have longed a complaint in last week but till the date nobody came and my washing machine in shut down condition. i have contact through phone on given office number of ahmedabad but yesterday no body was pick up the phone.
I have a same experience. i have purchased new IFB washing machine with two year warranty period. one year is yet not finished and i have repaired through IFB customer service center three times and yet not working properly. I have lodged a complaint in last week but yet nobody is came to repair. presently my washing machine is not in a working condition.
several times complaining the same problem is coming E 2 error is coming on the display.pls look in this matter as soon as possible.
I have complained on 5th Nov 09 for repairing my IFB Senorita Plus thru call centre number and pondicherry office. Till i am writing this complaint no body is attended or even called for not coming or any. If this is the attitude, please revert back to me urgently and i will take other action for repairing my machine.

Meenakshi sundaram
F2, Sree Anandam Nivas,
Singapore Avenue
Muthirayarpalayam Road
Moolakulam
Pudhcherry
605 010. Phone 2291495, mobile [protected]
dear sir,
my washing machine is not working please depute your engineer to rectify the problem on priorty basis.
thanks
v.s. sengar
complaint no. 3611001
complaint booked in the 1st week of oct. 09
not yet serviced
calls made every week but no response
immediate service needed

burning clothes

the clothes put for washing are burning. new costly cloths are getting damages

Waiting for the technician...since 6 days

Requested for service and the ticket no is 11518888. Waiting for the technician since 6 days.Request you to do the needful at the earliest.

Ticket No. 13138913

IFB washing machine Elena - complaint was lodged and service technician came and checked the machine. As per him, the spares are not available since last one month i.e. the heater and door lock. When is it going to be attended ?

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