[Resolved]  IFB Washing Machine — CHEATING FRAUD & MISREPRESENTATION

Address:

Delhi

On Sun, Nov 7, 2010 at 10:53 AM, <[protected]@gmail.com> wrote:

Reminder 10

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-----Original Message-----
From: [protected]@gmail.com

Date: Sat, 6 Nov 2010 11:55:24
To: <[protected]@ifbglobal.com>; <[protected]@nic.gov.in>
Reply-To: [protected]@gmail.com
Subject: Re: I have a serious concern with...

Kindly revert and update
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-----Original Message-----
From: [protected]@gmail.com
Date: Thu, 4 Nov 2010 18:53:31
To: <[protected]@ifbglobal.com>
Reply-To: [protected]@gmail.com
Subject: Re: I have a serious concern with...

Although ankita and dheeraJ committed but still nobody turned up. As asked by ankita, I kept waiting till 9 pm and wasted my entire day. Despite of my repeated request to provide with escalation matrix there is no revert. I really request top management to intervene. Is there anyway to return IFB products as consumer durables without proper after sales service is good for nothing.
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-----Original Message-----
From: [protected]@gmail.com
Date: Thu, 4 Nov 2010 11:08:11
To: <[protected]@ifbglobal.com>
Reply-To: [protected]@gmail.com
Subject: Re: I have a serious concern with...

Still not resolved
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-----Original Message-----
From: [protected]@gmail.com
Date: Thu, 4 Nov 2010 06:17:02
To: <[protected]@ifbglobal.com>
Reply-To: [protected]@gmail.com
Subject: Re: I have a serious concern with...

Need an immediate resolution
------ SMS ------
To: [protected]
To: [protected]
To: [protected]
Sent: Nov 4, 2010 11:36 AM
Subject: Dheeraj / ankit a

Dhiraj / ankita
It is still not resolved and you and ankita are not even taking a call.
Kindly share escalation matrix.

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-----Original Message-----
From: [protected]@gmail.com
Date: Tue, 2 Nov 2010 14:13:03
To: <[protected]@ifbglobal.com>
Reply-To: [protected]@gmail.com
Subject: Fw: I have a serious concern with...


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-----Original Message-----
From: [protected]@gmail.com
Date: Tue, 2 Nov 2010 14:06:57
To: <[protected]@ifbglobal.com>
Reply-To: [protected]@gmail.com
Subject: Fw: I have a serious concern with...


------ SMS ------
To: [protected]
To: [protected]
Subject: I have a serious concern with...

I have a serious concern with service level of IFB kindly provide me with head customer service mail and contact.
Complaint no. 5307476
Request No. 122753, 122754, 121715, 121714.
I have already had a lot of commitments from ankita srivastava, monika, sona, s m enterprises, but no resolution.
I am sorry to say but IFB does not deserve to be in consumer durable and it was a mistake to buy a IFB Product. If my complaint is not resolved in 24 hrs I'll be forced to approach consumer forum.
Rgds
Nitin
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