[Resolved]  IFB Washing Machine Front Load — door not opening

Address:Bangalore, Karnataka

the man managing the complaint with fone no.[protected]of ifb washing machine is so rude that my washing machine is not repaired even after 4 days .so now i am washing my clothes on my own.dr.h.sivaprasad
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Mar 15, 2017
Complaint marked as Resolved 
Verified Support
Jan 10, 2013
IFB Industries Customer Care's response
Dear dr.h.sivaprasad,

We regret the inconvenience caused to you.

Request you to please revert back with your contact details and we will attend to your concern immediately.
Alternatively you can also write to [protected]@ifbglobal.com along with your contact details and we shall attend to your concern.
Assuring you the best of our services.

Regards,
IFB customer care
Complaint comments 

Comments

IFB FRONT LOADED WASHING MACHINE — regarding repair of washing machine

Our washing machine is not working, i log my complaint in customercare approx. three month ago
but till no service provided.so please do needfull.

IFB FRONT LOADED WASHING MACHINE — More than 48 Hrs passed away still nobody turned

Dear Sir / Madam,
I have logged a complaint on saturday for my Washing Machine Front loaded and still now nobody turned on to my home. I need to know when they will come & do the service.

While you are selling the product you have informed many things but useless service. I was very much disappointed with your service.

However I will inform my colleagues, relatives or Neighbour not to buy your product at all because of this poor service.

Look forward to hearing back from you.

Thanks & regards,
Prince
[protected] / [protected]
Email id: [protected]@yahoo.com
i am totally agree on this complaint
hey doctor wash clothes for change
I have recently purchased the IFB Eva aqua VX/SX 6kg from Croma karkhana secunderabad outlet - after delivery, representative came after 5 days to install it after 10 followup...and after the representative came they says we require these hardware to install the machine and it should be collected from office only ( OK can digest) I told just install, I don't require other healthy accessory.
But Later he came with extra stand and water softener (that was not in the list and I had told no to these fitting, I was not at home he fixed the softener and charged a good amount from my family and when I asked him reason of fixing it when I had told no- he stated - we have fixed d and can't take it back...my mail I'd is [protected]@writeme.com, mobile [protected] ; purchase date[protected]
IFB Industries Customer Care's response, Oct 9, 2017
Verified Support
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
IFB Front Loader 9Kg Washer 7Kg Dryer

1. The IFB product was sold by QRS in Trivandrum (Pullimoodu), Kerala - with high recommendation from the store about quality and functionality

2. The product has given me about 20 washes

3. Twice (two faults in immediate succession) - it has D-Lock-ed with clothes remaining wet (still in machine) and failure to unlock

4. IFB Service were contacted today (9 Nov) - not responsive

5. IFB Product (inferior -5) and Service (unreliable -5) ... on a scale of 0 to 10, I will have to give a grand total IFB -10 (yes, minus ten)

RECOMMENDATION : Shop Elsewhere and Buy Another Brand
IFB Industries Customer Care's response, Nov 10, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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