| Address: | Mysore, Karnataka |
I have purchased SERENA SX washing machine from ARNAV MARKETTING at Mysore on[protected]. I am not given with the free offer which was there in internet as FREE RICE COOKER. I have already lodged the complaint twice & got no response so far.
I have already booked a comlaint regarding the FREE RICE COOKER which is offered in internet is not given to us.Please refer my earlier complaint and get me justice.
While purchasing the above machine we were told that there is inbuilt water softner. But while installing & Demo, technician says inbuilt softner is only for prewash & not to normal. We opted this model for the reason told to us that there is inbuilt water softner. Now please clarify it. If it doesnot have complete inbuilt softner we donot want the machine. Please take back & refund the amount. I am surprised to observe why the complaints are not immediately attended. Actually feed back about your company products service is bad. But the dealer in Mysore from where we have purchased assured good service. But now there is ambiguity regarding water softner inbuilt because most of the times only normal wash is preferred. Kindly clarify who is right and take action for wrong communication. If this is the trend how can we dare to purchase other items of your company like dish washer ? If you donot respond to this the same mail will be sent to you every day & to the media also.
dr.v.v.kumar
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