[Resolved]  IFB / Washing Machine — Service

IFB WASHING MACHINE — ABOUT SERVICE

Respected sir, my self vinod kumari r/0 kasganj near roshanlal halwai, your washing machine as a dream but this is very poor or your service is very... Bed. My self lost my 24500/- in it. 2months are giveing your company franchisi at agra but he never told me what is the problem. Please see it and send me a mail about its complaint

IFB/washing machine — poor product worse service

4 month old front loading washing machine.repeated complaints from the first week of installation.company only responds when you repeatedly call and threaten action.
the motor has burnt out and replacement made only after speaking at the highest level, when the motor was replaced i am told that other parts are also broken.these will be replaced later. i should have told them about this also. how am i supposed to know what is wrong??
terrible product which packs up in 4 months. and that too the top of the line product.

Washing Machine — service complaint

sir, we have two washing machines of ifb company, both are not working properly, we complained to the local service centre but nobody is attending our complaint properly. so please help us. im sending this from andhra pradesh, east godavary dst., kakinada.

IFB - Washing Machine — WORST PRODUCT & SERVICE IN THE MARKET

In july 2009 we bought ifb senator washing maching (Which is the biggiest mistake of my life) just after one month of purchase, machine stopped working. We lodgged the complaint and the engineer changed the new motor. How could the new motor be changed?
After one month of this, machine started giving problem again and than the engineer came and said the belt needs to be changed. Are you people trying to say that each and every part of the machine is faulty? Than please change the machine and give the new one.
Now, there is a problem of water leakage and dryer is not working. We have lodgged the complaint but the same is not getting attended.
In spite of lodging several complaints, company was unable to repair the machine properly. The warranty period is not yet expired. Ill response from the service centre today. Did not send a service personnel although commited to do so and compelling me to take leave from my ofice. No one cares for the customer. No number of the higher officials are available anywhere. Demending immediate redressal.

In each and every service some or the other part is getting changed. Is the company trying to say that each and every part of the machine is faulty? Than please change the machine and give the new one.

i'm an unhappy customer of IFB washing machine. there have been numerous complaints with my washing machine. when one complain is rectified the other crops up. i had lodged a complain on 31-10-09 comp.no.3690691 which was attended to and the belt and switch was replaced. the drier was not working. when enquired about this, i was asked to lodge a complaint once more. i lodged a complain on to 3-11-09 but was informed that my previous complain was not closed and that a technician will attend to it shortly. but it is still not attended to. this is a persisting issue and the service provided is unsatisfactory.

IFB wash machine — IFB wash machine

hello to all IFB sufferers,
i am also one of the IFB victims from Mumbai.
i own wash machine sinorita since 3 years. and from month one the machine started giving trouble.though the machine was under annual maintainance contract for two years; some major parts had be replaced quiet a couple of times. For the third year i declined the fruitless and pathetic AMC offer.
my grief is same as others. IFB"S SERVICE AND THEIR POOR PRODUCT. its pathetic. while lodging complaint once out of other numerous times i had also heard an excuse in rude and blunt tone at 3 pm that "i am having lunch, call later". After which the call went unanswered over and over again.This is a kind of profeciency IFB has while handling the complaints.
i feel as troubled consumers we must flood the IFB email box with our complaints as well. i have no clue if any IFB personnel is sorting these complaints at https://www.consumercomplaints.in
My advice would be get rid of this self-bought trouble named IFB wash machine somehow, and switch over to another brand with a good service. unless their sales get affetcted company is not going to wake up.
best luck and happy washing.
vrishali

IFB — Washing machine service

In spite of repeated reminders and wastage of phone calls no response from IFB Customer care.
by
Gobinath [protected]

I register my complained on 29th Oct 2012 having complained no. - 5343912. Since then I am waiting and calling call center as well as service center in my city. But still no body visited my house for the repairing of my washing machine.

This is the standard of world class companies claiming the best service and the product.

Also in the website I send feedback but no body responded. Everytime they are telling with in 24 hrs technician will visit.

This is the response of the company employee.

So any body can decide about the this company.Better not purchase this product reason is After sale service is worst. Company response is zero.

DONT GO FOR THIS PRODUCT.

IFB Washing Machine Service — unable to resolve the complaint since long

IFB technicians have not been able to sove the technical problems in my 6 kg digital washing machine, in fact because of their inability to diganos the correct prolem, they have opend almost all the components one by one and created more and more problesm.
Due to their lack of skill and not having attitude of solving the problem, I am facing deep trouble at my home for washing clothes.
I have paid huge amount for the machine and services and I can say that they have cheated on their part for making all the false commitment all the time and are harrasing me since long.

As I have faced many complaints, I have many complaints numbers to quote but I am quoting last one that is - 6094233.

Request you to help us solve the problem

Mital Shah
Surat
[protected] / [protected]

IFB WASHING MACHINE — IFB Washing Machine service

Dear sir
I have a IFB Washing Machine under yearly maintaince. i have complaint for last 2 month time to time but there is no proper response against our complaint .we are in a a great trouble.
kindly take a action as soon as possible.
thanking you
prachi agarwal
B-11 Sector- C Aliganj
Lucknow
[protected]

IFB WASHING MACHINE — services

having ifb washing machine , not working since last 1 month and taken AMC via ifb. complaint lot about the machine is not working but there is no solution till now

IFB SENORITA DX WASHING MACHINE NOT WORKING (NOT STARTING AT ALL)

Ifb senorita dx washing machine not working (Not starting at all). It was already repaired 20 days ago (Pcb) replaced

washing machine not working

Hello Sir, washing machine not working since one and half year, so many times we have contacted, but no use.. please do needful to me.. Thanks & Regards, p. innaiah, narasapet, guntur, andhra pradesh. [protected]

ASKING SERVICE CHARGES WHEN ASKED ONLY FOR SAPERS

Ifb service centres are asking for servise charges thoough we need only spares ; but they are refusing to provide the only spares. If this type of marketing happen then ifb may loose the market due to anti marketing by customers.