[Resolved]  IFB Washing Machine Supremo 5.5 Kg — Washing machine Door Locked

I am very satisfied customer of your washing machine IFB washing machine Supremo 5.5 kg which has never given me any trouble so far, however, a couple of days ago my washing machine door got stuck.
I had booked a complaint No 2532100 dt 18 Dec 08 after the machine door locked and could not be opened. Your mechanics were prompt in reporting to resolve the issue, however, they lacked the expertise to solve the problem and were prepared to break open the door/lock at my cost.
Request you to send some qualified Engineer who can figure out the locking mechanism and open the lock without any damage to the washing machine or its door. my address is
Flat No 1, The "TWINS" Krishnabagh, Maninagar, AHMEDABAD-8 contact no [protected]
An early action would be appreciated since my washed clothes are stuck up inside the machine and I cant use your excellent machine.
Wishing you all the best
Warm rgds
Nikhil