[Resolved]  IFB Washing Machine Supremo — Machine shakes violently

My machine Ser No. A031526 has been continuously under AMC and the present AMC is valid till 06/11/2010 (AMC NO. 174802 dt 07/11/2008). I have been constantly asking your service centre to rectify the machine which shakes violently whenever it is in the "spin mode". Your mechanics have come and changed a No. of items such as drum, shock absorbers etc. However the fundamental problem continues to trouble the machine. This not only leads to damage to the floor besides making unwanted noise, but also causes unnecessary wear & tear to the machine itself. I think the level needs to be raised and a qualified engineer needs to have a look. Your service centre at Ghaziabad seems unable to do anything further. An urgent action is requested please.

03 Apr 09