I, K.S.Sarma, having a SB account in ICICI Bank, Vanasthalipuram, Hyderabad bearing No.030401503095. I opted for IFG-ICICI Prudential Infrastucture Fund-Growth and paid Rs.2000/-, the same was debited from my account by way of ECS on 13-3-2009.(Folio No.4327558/97/SIP Purchase Application No.5050474-ARN-0020 with due date of 10th of every month) Infact, I decided to pay Rs.2000/- per month for an year and I was told by the staff at Branch, Vanasthalipuram that if I pay Rs.2000/- per month for an year, I would get Rs.36, 000/- in the end. I have filled in all the application forms and signed and given to Mr.Sunil at the Branch.
During April, 2009, when I contacted the branch for the statement, everybody turned deaf ear saying that the amount, which was debited from my account was not reflected in the systems and the statement could not be generated. And also I was told that I need not pay the amount during April, 2009.
Again, during May, 2009, surprisingly an amount of Rs.1000/- was debited from my account by way of ECS instead of Rs.2000/-, which I opted. When I contacted the Branch Manager of the Bank about this discrepancy, he told that my monthly investment has been changed from rs.2000/- to Rs.1000/- without my knowledge and I have to pay only Rs.1000/- every month from June onwards.
I do not know why this hanky-panky situation created by the Bank authorities and why this kind of irresponsible behaviour of the bank people. Pl. let me know whether I was guided properly by the bank or cheated in toto.