[Resolved]  Income Tax Department — PAN Card Re-print

Since my PAN Card was lost, I applied online for reprint of the PAN card. I paid the relevant amount online as well. After the payment, when I printed the acknowledgemnt to send to the Income Tax PAN services unit along with relevant documents, I noticed that the Date of birth was wrongly mentioned in the acknowledgement. The birth year was printed as 2009 instead of 1964. However I did not request change of DOB in my application.

I also mailed the relevant documents to the Pan services unit. I received an email from the PAN services unit that I need to re-apply for the service as I cannot modify the online entered data.

First of all I should not be asked to enter all the details when I am providing the PAN number in my application. Moreover since I have not reqested update of my DOB at all my application should not be termed as invalid. If the the software application at PAN services Unit is so stupid, I should be refunded the money I paid and the documents I sent should be returned back to me.

Devoid of such service it is better for PAN services unit to go back to the historical manual service which seems to be more reliable.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Since my PAN Card was lost, I applied online for reprint of the PAN card.
Corect DOB is must because in future you are gonna use this as a dob proof.

They cannnot allow refunds to all who make wrong entries themselves. Because it'll encourage mistakes and they'll have to handle huge inflow of refund requests which will push the processing cost of pan further upwards.

Instead, let it remain a very low processing fee of 98 rupees and should fill our names and dob carefully.
Since my Pan Card was lost, i have online applied for Reprint of the Card to NSDL. I have paid relevant amount and relevant all papers submitted by mail & courier services .But till date i have not received PAN Card.NSDL/ INCOM TAX Dept said to me that your documents are ok but your Card is deleted & being not showing in the System .So please do needful and provide me the PAN Card.
Pan Card NO- ANSPW1608R.
Acknowledgement no- [protected]
Ashok Kr Singh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Income Tax Department
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    2519
    Pending
    0
    Resolved
    951
    Income Tax Department Phone
    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
    View all Income Tax Department contact information