[Resolved]  Indane — Service related

I am a consumer of Indane Gas Service and my cust no. is HF-18562. There is very poor service of our Service provider.They have given the fascility of phone booking but there two telephone nos.[protected] and [protected] are always busy or not answering and after trying for more than a hour we can book the connection. There vendors are too much rude and refuses to give the sealed cylinders and on asking to weight the cylinder , they show us the way to aatta chakki to weigh it. I have booked my cylinder on 23-12-09 and my order no. was 8864 and I was given the delievery on 30-12-09 . I don't think it takes 7 days to give the cylinder.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I am existing customer of Indane and i am residing at Electronic City, Bangalore. My consumer number is 118183. My distributing agency is M/s.Sheela Agencies, J.P.Nagar, Bangalore. As per my knowledge, i am not facing any issues with distributor by delivering the cylinder. Because i am getting the message as "the cylinder got delivered against your refill
booking". But the problem i not getting cylinder through distributor directly. As there is no direct supply of distributor in electronic city, i am getting cylinder through supplier M/s. Prakash Agencies, Electronic City Phase I. The response is
not proper whenever i am calling. This is happening whenever i am booking. This has become a regular practice that i need to keep on calling and his reply is load is not there, call after some time. As per my understanding, without load distributor will not send message.

Note : Ref No.[protected] booked on[protected]. Cash memo : [protected] Delivered on[protected]

The above mentioned is booking done now and the info got from Indane Website.

Kindly take up on this issue and look on to this.

Regards,
Vijay.
Dear Sir/Madam,

I am existing customer of Indane and i am residing at Electronic City, Bangalore. My consumer number is 118183. My distributing agency is M/s.Sheela Agencies, J.P.Nagar, Bangalore. As per my knowledge, i am not facing any issues with distributor by delivering the cylinder. Because i am getting the message as "the cylinder got delivered against your refill
booking". But the problem i not getting cylinder through distributor directly. As there is no direct supply of distributor in electronic city, i am getting cylinder through supplier M/s. Prakash Agencies, Electronic City Phase I. The response is
not proper whenever i am calling. This is happening whenever i am booking. This has become a regular practice that i need to keep on calling and his reply is load is not there, call after some time. As per my understanding, without load distributor will not send message.

Note : Ref No.[protected] booked on[protected]. Cash memo : [protected] Delivered on[protected]

The above mentioned is booking done now and the info got from Indane Website.

Kindly take up on this issue and look on to this.

Regards,
Vijay.

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