[Resolved]  Indane — Delay in delivery of cylinder

lindane — Unable to book the cylinder as the phone numbers are hang up

Dear Sir/Madam,

This is to bring to your kind notice that my Consumer No. is 21904 and the Agency is Sindhu Enterprises, Pocket A, Dilshad Garden, Delhi 110 095. I have been trying to book my cylinder, but all the telephone number are either hang up or the concerned officials are not picking up the phone even after the ringing of the phone.

Kinldy look into this matter, as it is creating problems in booking of the cylinder.

Yours sincerely,


(O.G. VARGHESE)
[protected]

lindane — Charging Premium for delivery and late delivery

I use the Sheela Gas Agency, JP Nagar-Bangalore. The Delivery boys charge 360 rs (vs 343) on the reciept. The argument is that we get it to 7th floor. But there is a 24x7 lift operative in the complex and also the charges already include delivery charges. Then why levy extra charges?

Sir,

Our distributor Gas & Gadgets, Manton Super Market, Shop No. 34, Kolkata - 700034 delaying gas supply in every month . They dont have any uniform system of gas booking. Previously they used to book cylinder after 15 days from the last delivery and again it takes further 2 weeks for supply. So its almost took a month for supply of a cylynder.Despite having double cylinder facility, we are getting facility of single cylinder only.Last week onward they have extended the booking date from 15 to 20 days from the date of last delivery.It further added our pain of getting cylinder on regular basis. One more thing is that the distributor keeps their four telephone lines either busy or out of order most of the time causing difficulty in booking gas.
I, therefore, request the honourable authority to look up the matter and seek uniform practice of booking and delivery of gas.

Thanking you,

Subhasish Das
s/o Late Bhuban Mohan Das
Cust. No. S3062
60/4B/1, mahendra Banerjee Rd,
Ramkrishna Palli, Kiolkata - 700060

sub :-indane complaints unable to book the cylinder as the phone number are hangup

respected sir/madam
This is to bring to your kind notice that my consumer number is T-10820 and the agency
is tikka gas service near bus stand Mansa 151505.Punjab
I have been trying to book my cylinder But all the telephone number are either hangup or the concerned
officels are not picking up the phone evon ofter the rining of the phone

Kindly look in to this matter as this
creating problems in booking of the cylinder
your sincerely
jaspal singh[protected]

lindane — Not Picking Phone & Delivering Cylinder

I have been Calling from 4 weeks for booking gas cylinder. No one is Picking up the Phone for booking. After booking today is 2week gas cylinder has npt been delivered

lindane — No Supply of cyliner booked about a month back

Dear Sir,

I have a gas connection with Shree Laxmi Domestic Gas Suppliers, Jharsuguda (Distributor's code[protected] having consumer no. A 15822. I had booked for refill of a domestic gas cyliner on 09.09.09 , booking no. 1240 for home delivery. I was assured that it will be delivered latest by 16.09.09. But , even after the passage of about one month it is yet to be delivered. When enquired over phone, I got the reply that it will be delivered the same day. But, that never happened.Frustrated, I have even visited to the agency's office thrice with the empty cyliner, but always got the assurance that the person with full cylinder has been sent. Earlier they said that the house was locked , which is not true.Each time I got the assurance of delivery I ensured that my wife is avaialbe at home to receive the filled up cylinder.

Now, I am frustrated as it is not possible to follow up with the agency continuously taking leave from duty. Please get this resolved soon. This is not new in this area. We never get the cyliners in time and recently the problem has become very much acute.

Need your kind intervention to have a permanent solution to this problem.

Regards,

Firoj Kumar Meher
Mobile [protected]

lindane — very delaying for delivering gas

sir
indane gas is delivering in very delay even they can not lifting phone also sometime lifting and could not talked any thing.so we are facing a lot of problem those dont have gas connection they easily get in time but we dont .i have booked before 25 days till yet do not recieve gas.
regards sudhir
consumer no.35852

Dear sir.

I have a lpg gas connection of indane place Mandawali East Delhi-110092 in Verma gas agency. My consumer id is M-22091. I have booked for refill of a domestic cylinder on 8.8.2010 . 30 days are sill over till Now I didnt recieve cylinder I Have already complain & Visited the Office but the office workers told me that Tommorrow I will send the cylinder in your house but tommarrow never come .I am not satisfied with verma gas agency distributer. they are always cheating with its consumers. Please take necessary actions against these distributer. so that consumers are not suffer for this.
Need your kind intervention to have a permanent solution to this problem.

Regard's
Kuldeep Singh Parihar.
640/6, Lane no 3 Railway colony Mandawali -110092.
[protected].

lindane — DELAYED DELIVERY

Dear Sir
I am a customer of indane gas through MM gas agency perambalur. My customer No.7132 Aranarai.
The gas cylinder distribution is very vague and irresponsible.As per the agency, we have to book the cylinder 28 days after the previous delivery.Then they are supplying the cylinder 15 days later.Not only that that is not a correct days.Most of the times it takes 25 days.I was booked my cylinder on 31st August.Untill now i didnt got my cylinder.so far 23days completed.If you are asking the answer is iresponsible.Anything u ask in counter they are telling ask to madem.If we are asking the madem, Sir will come on 3o clock.you can ask to him.
Our tamil nadu civil supplies minister every week telling in news paper, Gas cylinder supply is normal,there is no lack behind.there are surplus.As per the perambalur status, which one is true.
Please indane distribution can take this complaint and make query and normalise the cylinder supply and make the perambalur people happy.

Thanking you
rajan

Sir,
i booked a cylinder on 10th of December and today is16 December i don't get my cylinder till now thats why i am facing several problems please i request from you kindly give a cylinder to me today

lindane — always refill in 60 days

i m om parkash my customer no is 3297 with ajit indane rampura phul distt bathinda ph. no.[protected] it is always delay in refills in 60 days

lindane — Delay In Delivery/Not Picking Phone

In New Delhi at South Avenue there is this gas agency Rajhans Gas Agencies, authorised dealer for Indane Gas.

Most of the time they keep their phone aside and so customers will get either phone busy or dead message. I've pesonally seen that, I called from mobile while standing there and it gave message saying number is busy but there was no one on phone.

Often they do delay in providing gas cylinders and most of the time, I do suspect that they provide underweight cylinders.

Do somebody really care about these complaints? or it's just another dustbin for complaints agains any Govt organization?

K K Indane Enterprises not responding properly for customer calls and responding rudily.
and i was booked the gas cylinder on 1st may 2012 and it suppose to deliver on 29th may-2012 and status also showing same delivery sate, but till date i did't received my cylinder.
my consumer ID:83352

Sir,
We had booked for Indane gas cylinder on 30 January 2013 from Malavia Avenue Gas Agency, Chennai. our consumer number is 67409. so far we had not received our cylinder. Last we received our cylinder on 24/12/12. Its been more than 40 days since we received our last cylinder. when contacted the persons reply irresponsibly. i request you to do the needful as early as possible.
Syed ibrahim

Sir, I have booked my number to Gyan Indane Gas Service on 19 november 2013 and still not get the delivery. please instruct the distributor to improve service and customer satisfaction level.

My customer id is 2411598. My booking receipt has been generated on13th oct but I have not received the delivery of my cylinder yet. The receipt number is [protected]. I am residing at puttaparthi and this gas agency is the only gas agency in the area. None of the cylinders in the area are delivered on time. I don't know where to lodge a complaint. This is the sixth time that I am lodging a complaint. Booking a cylinder and getting a refill within the stipulated time has become a dream for the residents of puttaparthi. The name of the gas agency is Prashanti Gas Agency.

Dear Sir,

We have booked our cylinder on 12 Feb 2015 against consumer no. 32693 but cylinder has not delivered till date while our Aadhar No is linked.

We request you to please resolve this on priority as we are facing lots of problem.

Hi Sir, my consumer no. 6031 in chennai, gas agency name - Sri Abhiram Indane gas agency, shollingallur.
I have used IVRS services to book gas refiling on one month back, still i haven't received the cylinder. I tried to call agency office phone number given in gas book but they never picked the call and tried to call delivery boy number but it got switched off.

Kindly take action immediately, it would be helpful for us since we are suffering a lot, getting frustration to call and no reply.

I am writing this complaint with the least expectation of any solution. But since it is a complaint forum
I am giving it a try. My distributor is Verma Gas Agency, east Delhi D51->LPG-Zone2. I booked a refill on 3rd March. I wait everyday for cylinder. It's been 7 days, but no receipt is generated yet. My last three bookings were rejected. Not a single gas was delivered in February. Not only that, the cylinder that was delivered in January was leaking. I called the cylinder delivery man many times but he did not replace it.The behaviour of last delivery man was also very rude.No one picks up the phone in gas agency as if phones are the new radio. My last gas agency was Orja gas agency. It was much better. The distributors are changed randomly without notifying customers. I just don't understand the standard provided in the capital city of India. I live in terror of leaking cylinder.Last but not the least my consumer number is CX8730549. Please contact me via mail [protected]@gmail.com.

We never gets the delivery of our cylinder on time, & this time we have booked cylinder on 8th MArch 2015 & till date we have not received the delivery of cylinder