[Resolved]  Indane / Cooking Gas — Misbehave on Complaint of leaking Gas.

I have an INDANE Gas connection for may home for the past 6 yeras. I have my connection with Gurgaon Gas Service, Gurgaon. Recently we were supplied a cylinder based on a booking. After the delivery of the cylinder we noticed that the gas was leaking and called the Emergency contact number given on the delivery slip ([protected]) around 9 am. The person on the phone was rude and completely unhelpful. Considering that the problem was an emergeny related to leakage of gas, and releted to safety i would imagine any person go out of the way to save another human life. It was likely that we would have a blast in the house.

The response we got was that we should contact the supply unit. and that he does not have any number where we can call.

I expect this complaint be taken notice of and i would like to know the action taken against such an irresponsible response.

Manisha
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Indane/Cooking Gas — replacement of leakage cylinder

Cylinder on delevery was found to be leaking.Inspite of repeated complain they have not turned up to replace the deffective one.Its already 6 days passed.the service is very bad and arrogant of nature.They are refusing to give the complaint no.

distributer-m/sgruhasobha gas service.
code_89070018

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information