Indian Oil Corporation [IOC] Complaints & Reviews

Sir,

Could you please let me know whether it is mandatory that I have to take new oven from the distributor at the time of new connection. Or I can purchase the same from any where.

Regards

Ashim Pain

may i know what is the charge for transfering from one agency to another agency within local city

Dear Sir,

I live at Barasat and a customer of Indane Gas. My family member only 2 persons, me and my husband. We have 2 nos of cylinders which were empty on 02.10.09. I booked on 07.09.09, and till now I have not got cylinder. The gas people wrote my number and says: get it tomorrow.

In this circumstance, what can I do, please inform.

Thanks,

Rita Dutta
Noapara, Barasat.

Dear sir,

My consumer number is NG32053 form Nangloi Gas agency, Nangloi, New Delhi on the name of Surya Kumar, the booking date is 21 Oct 2009 and the booking number is13903. Please issue the gas cylinder as early as possible because I am in need of it urgently.

Thanks.

Dear sir,

I have one dout sir some one Gas Agency sales form chennai. this is passable sir.
Kindly requesting to you sir.

my mail ID : [protected]@gmail.com

sir,
My name is E.A.Khan consumer nomber is 36311 PanchsheelI Gas Agency Moradabad
I would like to inform you that I am facing loot of problem regarding my gas home delivery.
I was booked my gas at the date of[protected] but gas is not send by gas agency.It is too
late we are wating for our gas.

thanking you

MY mail id [protected]@gmail.com
[protected]

sir,
I have sand a complant to you my complant num is 46523 but I did not get answer
from you. I was booked my gas on the date 17-11-09 but I never get my gas yet now
my name is E.A.Khan from moradabad consumer nom is 36311 Panchshell Gas
Agency Moradabad. I hope you will help me out.


thanking you

mail [protected]@gmail.com
[protected]

Dear Sir,

I live at Barasat and a customer of Indane Gas. My family member only 2 persons, me and my husband. We have 2 nos of cylinders which were empty on I booked on 29-11-09, and till now I have not got cylinder. The gas people wrote my number and says: get it tomorrow.

In this circumstance, what can I do, please inform.

Thanks,

raja ram soni

Dear Sir

M/s Jangjeet enterprises 15 A Faridabad are our suppliers for LPG cylinder, the main problem wd them is that they dont pick up recievers of their telephone no.[protected],[protected] with the result we have to visit thier off for booking
On 21st dec i tried to contact them on their above ph no.s several times since i couldnt get their no.s i visited personally n booked my gas against consumer gas no. AF-4142 & they took out the slip in my presence for delivery since i didnt get the gas on 25th dec i again visited reason being i couldnt get them on phone, they informed that the gas must have been delivered by now n also informed that since there software was out of order as such they could nt get the slip out for delivery though the slip was taken out on 21st dec, on my insistance they agree that the slip might hv got misplaced n took out another slip for delivery n they had ear marked wd urgent delivery. on 26th since our cylinder was exaustedwe visited for taking delivery from their off n were told that our booking date is 25th dec n they r yet to deliver bookings for 19th dec wich is contrary to there statment made above.we req u to take imediate action so that the consumer is not affected n the company doesnt looses its reputation under intimation to us.
regards
S.C Mehra
[protected]

Dear sir,

My consumer number is P25845 form Shakur Pur Gas agency Name Poonam Gas Agency, New Delhi 110034 on the name of Kamla Devi, the booking date is 29 Dec 2009 Please issue the gas cylinder as early as possible because I am in need of it urgently.


Thanks & Regards
Ajit Kumar
[protected]

Dear Sir,

I live at Gajularamaram Village, Near usha Mullapudi Hospital, Hyderabad. and am a customer of Indane Gas since 2001. Recently we have shifted our house to the above address from KPHB Colony, Hyderabad. Earlier we used to get the delivery of Gas at a Max. of 10 Days. But, now we have shifted this from M/s. Kalpana Enterprises to M/s. Gruha Lakshmi Gas Agencies on 05.01.2010 and booked Gas on 06.01.2010. They assured that it will be given in 7 days. But, since last 5 days I have been calling them and was being told that will deliver today. today... But, Still we have not received the same.

In this circumstance, what can I do, please inform.

Thanks,

S. Raghunath.
+91 [protected]
+91 [protected].

respectable sir,
A humble request to u is that u do take action on respective agency
SRI VINAYAKA GAS agency
rayachoty 516269.
KADAPA (dit.)AP.
the above said agency finely doing hamberg cheating with the public .For getting one refilled gas cylender we have to wait for 15 to 25 day after booking date . In other case we can get the same one in black for 550rs from there own auto drive with in one day . if we want to have booking gas then we have to wait for them with our empty cylender on the ROAD or in STREET that to we don't get inform when are thay going to come . We have to see when is the auto going to come on road.
SO i request u to take any action on this agency

dear sir ;
I do request u to take action on,

SRI VINAYAKA GAS agency
rayachoty 516269.
KADAPA (dit.)AP.

the above said agency is doing cheating with the public .For getting refilled gas cylinder we have to wait for 15 to 25 day after booking date . In other case we can get the same one in black for 550rs from there own auto drive with in one day .They question the public is u r cylinder number same as in u r book then u r able to get one full cylinder . if we want to have booking gas then we have to wait for them with our empty cylinder on the ROAD or in STREET that to we don't get inform when are they going to come . We have to see when is the auto going to come on road.
SO i request u to take any action on this agency

I live in Pune but Our friend live in Raigarh Mr. Krishan Kant Maheshwari an consumer (No-20045) of Indian Oil LPG Gas, against Gas Distribuer M/s Star Gas Service, Near Gauri Shankar Mandir, Raigarh. as per your present system we have to book gas after 21 days of Previous Gas Delivery but we get the delivery of gas 25 to 30 days after booking. The cummulative days that we have to wait is about 46 to 51 days, Which is too long for the famiely to consume 2 (Two) Cylinder in this period.

I went to my nearest INDANE delear at DURGAPUR, BURDWAN, WEST BENGAL, to ask for new connection for my relative who stay in rent in a house.He is a Govt.gazzeted officer of state govt.The delear told him that residental proof will be required, he told that he will give counciler certificate of Durgapur Municipal Corporation, but the delear misbehave with him.My quention is how dear the delear is to misbehave with a customer?You give me suggestion what I have to do? or I think the delar will insist me to do illegal thing for new connection
NAME OF DELEAR--KITCHEN MATE
KIRTIBAS(NORTH), B-ZONE
DURGAPUR-713205
WEST BENGAL
Phone;[protected], 2564520
I hope you will take some action

Sir,
I, Shri Debal Basu of 306/C B.B.Ganguly St. Kol-12 my Indane gas consumer no-15309, do hereby lodging complaint that I have a single cylinder connection under the jurisdiction of Indane gas outlet 'Kitchen Queen' of P-259 CIT Road, Kolkata-700010 Code No-9911183 but I never received any loaded cylinder from the said outlet as they always tell us that our connection has already expired. At this I have applied for a new double cylinder connection. After some days when my wife went to the shop for feedback, the staff of the said outlet extremely misbehaved and told that we will receive a confirmation letter from the gas company. After that a month or so has elapsed but no letter came. When I try to contact the shop over phone, every time they misbehaved and simply disconnect the line. Being the officer of emergency service like KOLKATA POLICE, I have little time to pursue the matter physically. If you be kind enough to solve my problem and take strong step against the gas outlet, I'll be very much obliged and grateful. Thanking you ...
Debal Basu
306/C B.B.Ganguly St. Kol-12

पूजा गेस वालेने हमेरा नाम उसने अपने नये गेस कनेक्शन पाने वाले का ग्राहक के नाम की यादी रखने का रजिस्टर (वोटिंग) लिस्ट में उसने हमारा नाम नोध नही किया और उनके रजिस्टार में मेरा नाम नोधा कर मुझे नया गेस सनेकशन दिलवा ने की बाबत...


महोदय
मेने आपके डीलर पूजा गेस एजंसी वालोने मेरा नाम का मेरा नाम धनानि केतनभाई मनशुखाभाई ठिकाना बी-३, प्रभु नगर सोसायटी, रचना सोसायटी के सामने, ऐल, ऐस, रोड, सूरत मेरा फोन नंबर ९९२५९ २१३१६ हे और उनके नये गेस कनेक्शन पाने वाले ग्राहक रजिस्टर (वोटिंग) लिस्ट में मेरा नाम नोंध करने के लिए में खुद मेरा जरुजी डोकुमेंट लेकर गया था लेकिन पूजा गेस सर्विस की संचालिका चम्पाबेन ने हमको बोल दिया के तुमारा नाम नये गेस कनेक्शन पाने वाले (वोटिंग) रजिस्टर लिस्ट में हो गया हे पंदरा बीस दिन मे आपका नाम का बाय पोस्ट आर.पि.ऐ.दी. से आपको मिल जायेगा ऐसा बोल दिया था
मेने उनकी बात चसी मानकर बाद मे बार बार पूजा गेस एजंसी में धक्के खाने लगा था परंतू गत ता.२२/६/२०१० के दिन में पूजा गेस में रूबरू जाकर देखाकि मेरा नाम आज दिन तक उन्होंने न्यू गेस कनेक्शन पाने वाले का उनके रजिस्टर (वोटिंग) लिस्ट में हमारा नाम लिखा नहीं था और अब केसे मेरे नाम का लेटर बेजेगे ऐसा करके पूजा गेस एजंसी का संचालिकाने बड़ा धोका दिया हे ऐसी जानकारी में आई हे कृप्या करके मेरे नामका गेस कनेक्शन रिलीज करवाने की मदद कि जियेना आपका एक भावी ग्राहककी ये यरज स्वीकार कीजिये/
स्थल: - सूरत

I have taken connection at home. consumer number is 2887. We have booked the cylinder on 24th May 2010. But till now I didn't get it. We have 2 cylinders at home. Now the second one also finished before 3 days. I informed the agency people at Attingal for the cylinder to be issued. But they are least bothered to issue the cylinder. The connection is taken with my father in law's name. He is an ex-service man. Still, they are not giving the cylinder. I don't know what to do & where to complaint against the agency people. I heard in the news that the full cylinder should be issued to the customer within 20 days of booking. But our agency people never does. We have to fight with them to get the filled cylinder every time. It is very difficult to manage the things. We have only gas stove for cooking. So please do the necessary action as early as possible.

The agency name: Attingal Gas, Attingal 695 101
Phone Number:[protected], 2622219

whether 2 gas connection can be installed / provided on same home address on two differen names of family members? please reply.

To Whomsoever It May Concern

My consumer no. is 14708 and the name of my gas agency is Mohanil Gas, Near Hauz Khas Bus Terminal, New Delhi110016. . I have been suffering the consequences of the inaccessibilty of this agency and related harrassment for the past one year. Kindly note the following:

1. The three phone numbers[protected],[protected] and[protected] are perpetually busy or not functioning. On an average, I make about twenty phone calls a day but I am unable to get through to them.

2. I try to send them an SMS at the same numbers according to the instructions given in your leaflet '3 Simple Ways to book your Indane LPG refill' or try to book my LPG cylinder through voice mail but that is usually futile. Only once have I succeeded in booking an LPG cylinder through the latter but was supplied the cylinder only after 5 days.

3. Anxious that my second cylinder would run out due to delay caused by my inability to book a cylinder, I once sent my driver to personally book the LPG cylinder from the agency. He was asked to go back and instructed that the booking has to be done through the 'proper' channel.

4, When I am finally able to book and get my cylinder after days of fruitless chase and harrassment, it is almost time for my ongoing cylinder to run out. Yet I am told, if I am at all able to get past the impenetrable cordon of non-functional modes of booking and lackadaisical staff in the next round, I am told that I cannot be given the cylinder before a sizeable number of days ( three weeks?) have elapsed between the last booking and this. That leaves me with the unenviable situation when my running cylinder might run out and the agency has refused to accept my next booking.

I need not reiterate that this is a service I am paying for and that Indane is not the only company whose client I am compelled to be. But till such time as I am able to convert my mode of gas supply (and instal a pipeline facility) or change my company or agency, I need my second cylinder to be refilled as soon as possible. I request you to see to it that I stop being pushed from pillar to post and back. Kindly book a cylinder for me immediately.

I seek immediate redressal of the grievances I have underlined above or else I might have to appeal to some alternate forum to mediate in this, which will not be very favourable publicity for your esteeemed company.

Thanking you

Nivedita Sen
D 3 Hauz Khas
New Delhi 110016.

sir, please take actions against RAVINDRA GAS AGENCY, ANAYADY, SOORANAD, KERALA.sir they have no responsibility in delevering the gas cylinderThey does not attend our phone calls and we have to wait a long time to get the cylinderThe driver and the helper who deliver the gas are misbehaving to the ladies.thir phone no is always engaged.their PH NO:[protected]&[protected] what we have to do?our village name is kannakuzhy near charummoodu in alleppy district.please sir we are begging to u to take actions against the agency.it is our entire village's request
from,
R SUBRAMANYAN
MANGALATHU
KANNANAKUZHY PO
CHARUMMOODU
ALEPPY DIST

sir,
we are from the village kannanakuzhy.we are sending this message to inform the irresponsibility of the RAVINDRA GAS AGENCY, ANAYADY, SOORANAD.they are irresponsible of their responsibility.they do not deliver the gas cylinder in time.they do not attend their phone when we call.the driver and the helper are misbehaving to the ladies.they are violating the rules and regulations.they are treating the consumers badly.Their phone is always buzy.Their PH NO:[protected] &[protected].Sir our village kannakuzhy is near Charummodu inALAPPUZHA DISTRICT.SIR Please take actions against the ravundra gas agency.It is our request
From,
R SUBRAMANYAN NAMBIAR
MANGALATHU MADOM
KANNANAKUZHY(PO)
CHARUMMOODU
ALAPPUZHA
PIN:690505

बिषय:- मैन्झा में गैस की आपूर्ति पूरी न होने हेतू
निवेदन यह है की गांब मैन्झा तहसील पालमपुर जिला काँगड़ा सोसाइटी के पास गैस की सप्लाई न आये हुए लगभग दो महीने हो चुके हैं जब कभी गाडी आती है तो निचला मैन्झा या फिर अप्पर मैन्झा से ही बापिस हो जाती है और हम लोगों को गैस की सप्लाई नहीं मिल पाती है हमारी सरकार व् विभाग से विनती है की गैस की सप्लाई मैन्झा सोसाइटी के पास भी समय – समय पर दी जाए ताकि हम भी कार्बोन क्रेडिट को रोकने में राष्ट्र हित की सुरक्षा कर सकें अत्त: सरकार से हमारी विनती है की हमें गैस की सप्लाई एक ही अजेंसी से समय – समय पर दी जाए और हमारी एजेंसी को बार – बार न बदला जाए विभाग से विनती है की सप्ताह का एक दिन निर्धारित करके गैस की सप्लाई देंवे ताकि हमें महीनो गैस की सप्लाई का इंतज़ार न करना पड़े तथा हम अपने अमोल समय का सदुपयोग कर सके कृपया हमारी सहायता करें धन्यबाद निवेदक समस्त गांब बासी एवं सतीश कुमार सूद ९८१६० -३१७१९ संजय कुमार ९४१८६-७६६९५ प्रवीण कुमार ९४१८०-३३६९२ अनेक चंद ९८१६८-८६७२२ श्याम कुमार

Dear Sir/Madam,

This is to inform you that the delivery in the month of December 2010, booking 15 days late by Neelkanth Gas Agency, Raghunagar Opp. Janak Cinema, New Delhi after booking, booking number was 4 also not showing delivery date online in record and now this month I have booked 03/01/2011, booking number is 81 but still delivery pending.
Please look into the matter.

Regards,


BIRENDER SINGH

indian oil gas — non delivery of gas at time,misbehave

Non delivery of lpg inspiite booking selling in black by hawkers of gururakha gas agency chipitola agra u.p. We r very dipressed be cause of this system please take serious axtion against bad behaviour.

Customer ID 2548.

Dealer : Naveen Gas, Ajmeri Gate, Jaipur

Gas not dilivered even after reguler followups. You are requested to please diliver the cylender today positively.


Regards,
Pradeep Jhalani
[protected]

Hello Sir/Mam



My name is Surender Kumar, connection number (M12180) Muradnagar gas service Rawli road muradnagar ( code[protected], A.O. Agra- 686) i am using your gas services last 10 years, indian gas services was so good i am really lucky perosn because i am using indian gas services.


But last 2 month i have seen your services is so bad, i had booked my cylidner 20 march 2011 but still cylinder not delivered at my home. I had contact to your customer care, they told i have to contact

to my nearest branch. When ever i contact to our nearest branch they told me your cyclider will be delievred with in 2 days but still not delivered. I have no complaint for your indian gas services but your workers are not working properly.

Every delievred person doing froud with all customers. I want that please take action with your branch manager who hadnling all the delivered boys. If you take any action i am really gratefull to you.




Thank You

Surender Kumar

[protected]

Indian Oil:Toll Free No. of Indian Oil :[protected] for complaints, suggestions or queries related to Petrol Diesel or LPG products

This helps. Turnaround time is 2 days.

Dear Sir,

I live at NANGLOI customer of Indane oil my Customer id is 31995, We have 2 nos of cylinders When my cylinders are empty then i have told to the gas people wrote my number and says: get it within month but till now we have not found in within 45 days. In this circumstance, what can I do, please take a right action as early as possible.Indane oil gas service address is given below,

Nangloi Gas Service
adhayapak nagar
Nangloi, New delhi
Agency Code: 9107239


Thanks & regards,
B.D. Sharma
Shashtri Bahwan

Whomsoever It May Concern

Myself Hemant Kumar residing at Prem Nagar Ambala City. I am really sorry to say that am fed up with the service provided by your Agency MOHIT GAS AGENCY in Ambala City.

I would like to share some of the problems faced by me for a very long time

1. As per the policy of your company the refill time should be 21 Days but he refills in 40 days.When I asked them for this reason they always repeat like a Parrot”SUPPLY OF CYLINDERS YET NOT RECIVED BY US DUE TO SHORTAGE” This is running in past two years. I m very surprised for this act. I thing they sell cylinders in black also which ultimately affect our requirement.

2. The two phone numbers[protected],[protected] are perpetually busy or not functioning. On an average, I make about twenty phone calls a day but I am unable to get through to them.
3. I have booked my cylinder on dt.[protected] after 21 days as per your company policy. But till now I have not got cylinder.

I request you to kindly look at the following problems faced by me as well as others who are in that particular region. I feel completely helpless and I don't have any other option that's why I am sending this mail.
I believe you will take up this matter very seriously and do the needful.

My Gas booking number is 9496(Hemant Kumar)

Agency Name:

MOHIT GAS AGENCY
Near Bus Stand
Ambala City
Haryana


With Best Regards
Hemant Kumar

To,
Sir
I say that respectfully, i have booking the gas cylender on 17.06.2011 & order no.-4751, customer cashh memo no.-19206 & my payble Rs.-346/, but gas increesing date 25.06.11 so sender demand is Rs-410/

So please justified about me(gas).


Regards
pankaj dubey
[protected]/[protected]

Dear

I am really fed up of your service and feel that what i do when no LPG gas available for me

one day i booked cylinder for refill at Kamdhenu gas service Lukergunj Allahabad and they told me that after 3 days i delivered your gas. Then i am waiting my gas till 5 days and then again go to Kamdhenu gas services for my query clarification. Then they told me that my connection receipt was lost by gas agency and book it again. its my first time so i think that its a human nature no problem.

But on the date of 30 june 2011 i booked gas refill connection again and after that same problem repeated here then i object such gas gas agency and the agency person misbehave me. my receipt number is 8879

One more thing many times when agency person delivered refill cylinder at my home the may me 1 kg or 2 kg gas was already theft. i talk agency manager about such then they told me that it ok and its come directly to company with 1 or 2kg less.

v booked gas with city gas agency sector 37 chandigarh on 28/01/2012 booking ref no 259528 but cyclinder not delivered and give excuse that your booking is less than 21 days

Indane — gas booked on may 4 2015 is not delivered still

Booking No. is 328747 and Booking Date is 04 May, 2015 19:35:24, Still is not delivery, kindly do the need full to get that refill soon.

CX2850058 - 17 digits custoumer id required (3892)

i have only 4 digit of customer id :- 3892 i need 17th digit id. Distributor Gayatri Gas agency contact number is out of service. Regard, +91 [protected]

Refil not delivered which was booked on 16/2/15,cash memo generated 25/2/15 but still not delivered

Refil not delivered which was booked on 16/2/15, cash memo generated 25/2/15 but still not delivered

IOC-Bank link thru Aadhaar is OK but not with NPCI

IOC and Bank adhaar OK. But NPCI column says Invalid Aadhaar Number!. I went to the Portal spandan.indianoil.co.in/transperancy. I, however, received susidary for my 8th Cylinder in my Bank account. HELP

The agent Mr. Sabu Nath of Deepam Gas Service is a man of cruckedness. He had taken my original T.V. and collected a sum of Rs.2440/- promising that he will supply the cylinders within 15 days. Now his agency has been cancelled and have no idea of his whereabouts. I have two cylinders for transfer from Delhi. Now I have only the copy of the orginal T.V. with me. What should I do for getting my cylinders? I have made a complaint to the supply office. I request you, to the Indane Gas people that please don't give another to chance to this fellow to re -open the shop because he has cheated other customers also.

Thanking you,
George M.J.
Nellikutty P.O.
Chemperi via - 670 632
Mob: [protected]

Very very worst behavior deepam gas agency & delivery man... Worst responsibilities

I have applied for LPG Connection at 11th March-2010 for the new connection in e-seva, they provided me a Registration Slip N. 6223 and transaction no MTN[protected] and told to me the conformation letter should come to my home, but till i did't get any letter and call, please give the clarification regarding this matter, very greatfull to help me in matter.

I have been shifted from Kalyani, Dist Nadia, WB to Khardah, Kolkata, WB (both rented house). In Kalyani I had an indane gas connection. After transfer I had transferred my gas connection to Khardah dealer. When I approached to Khardah dealer (Avijit Gas Agency) with the gas transfer document & aggrement of rent papers they deny to give me the connection. Even after submission of Councillior & Chairman certificate as address proof they denied me. They need electricity bill or bank pass book or ration card for address proof. Now my question is for a new person who is entering to a new area is it possible to him to submit ration card/voter ID card of that address(Indane gas is an essential commodity)? Pls let me know the rules for taking Transfer Indane gas to a new area as early as possible.
Contact: [protected]

I am n d Navy nd recently got transferred from Vizag to delhi, I ve been running around for the last 1 month to get a gas connection fr INDANE and shops here n dwarka are returning me back always c some excuse or the other. This time they said that the security deposit money is not clearly visible and that I shud get a new one. Once I got the new one, again he almost drove me out of his shop - hop some one listens. This is dwarka indane service k/14, rajapuri, sec 5, dwarka- 59, code 9107569

I Akhilesh Dubey is condumer of Indane gas. I had got new connection in 2010 at Muzaffrapur from M/s Pushpanjali Gas Services. I joined new organization and came in Deoria U.P. I submitted all documents related to transfer to M/s Asha Gas Agency, Deoria on 2nd August 2011. Till date I did not get the cylinder and regulater. Gas is essencial comodity so I am facing problems.

I get response from agency that they have no cylinder. Please look into the matter.

Consumer no. is-2565

BAD CUSTOMER SERVICE
BAD CUSTOMER SERVICE
Sir,

Please tell us whether there is a time limit of refilling of a cylinder. Actually, I last time I have book my gas connection befor 2 week and gas not supply me till date 8-8-2009 .

I want to know the provisions in this regard. The authority to whom an information may be asked in this regard may kindly also be conveyed.

Thanking you,

Gaurav ruhela
Consumer No.D-2333
(Ph.[protected])

Gas Agency perticulers :
M/s Dhan Shree gas service
Nourangabad G.T.Road Aligarh.
(Uttar Pradesh)










Phone No.[protected], 715188

Bad customer service
sir, i am gurvinder pal singh i am customer in ludhiana gas in ludhiana in punjab. my customer no is
L19202.
Please tell us whether there is a time limit of refilling of a cylinder. Actually, I last time I have book my gas connection 5/08/09 and gas not supply me till date[protected] .tell us what shall i do.t

Thanks
Gurvinder pal singh
Custmer no L19202
M:[protected]

Gas Agency perticulers :
M/s Ludhiana Gas Service
7, 8Amar singh complex, .
Gurdwara Kalgidhar Road, Ludhiana 141008

IOC, LPG — Delay in supply of LPG

I am PVP Nair from Chennai. My Consumer No. is 4374. My LPG supplier is Prathana Gas Agency at Moovarasanpet, Chennai . My last month LPG refill billed on 23rd September 2008 and got collected from the agency on 4th October 2008, because non delivery of to home. This month I booked my gas on 13 October 2008 and waitlisted 4848. While booking they said with in ten days refill will be delivered. Since I am suppose to get my refill on 22 October 2008 (as per 30 days criteria) and not supplied LPG till 24th October 2008, I approached the agency for refill and they said the supply will be made after 4th November 2008. When I challenged them, they said after billing it will take 10 to 15 days for supply. Is it correct? Is any order from IOC that after billing the supply can be effected after 10-15 days?

I fully endorse the views express by Mr Anil Gupta as the Indin Oil Corporation in connivance with their petrol pump dealers are luring the general public on the name of one or the other scheme through their big hoardings which can be seen installed at every petrol pumps. Later on, the prizes of these schemes are distributed among their own relatives, workers etc.

Indane Gas — ASKING FOR EXTRA CHARGE FOR CONNECTION

SIR,
I APPLIED FOR CONNECTION BEFORE TWO MONTH NOW I HAVE GOT A LETTER FROM INDANE.IN LETTER THERE IS CLEARLY INTIMATED THAT INTIAL DEPOSIT IS 1850 RS BUT WHEN I GO TO THE DEALER HE IS SAYING ME TO PAY 3600RS, 1800 RS MORE FOR STOVE.BUT I HAVE ALREDY A STOVE WITH ISI MARK.
BUT HE IS THAT IT IS MUST WITHOUT PURCHASIN STOVE WE CAN NOT GIVE UYOU CONNECTION.
SO, CAN YOU CLEAR ME THAT FOR A GAS CONNECTION IT IS THAT WE PURCHASE A STOVE FROM THAT DEALER WHICH IS NOT REQUIRED.

SIR,
I APPLIED FOR CONNECTION BEFORE TWO MONTH NOW I HAVE GOT A LETTER FROM INDANE.IN LETTER THERE IS CLEARLY INTIMATED THAT INTIAL DEPOSIT IS 1850 RS BUT WHEN I GO TO THE DEALER HE IS SAYING ME TO PAY 3600RS, 1800 RS MORE FOR STOVE.BUT I HAVE ALREDY A STOVE WITH ISI MARK.
BUT HE IS THAT IT IS MUST WITHOUT PURCHASIN STOVE WE CAN NOT GIVE UYOU CONNECTION.
SO, CAN YOU CLEAR ME THAT FOR A GAS CONNECTION IT IS THAT WE PURCHASE A STOVE FROM THAT DEALER WHICH IS NOT REQUIRED.

YOUR REPLY ON OUR COMPLAINT :

SUB : SUPPLY OF HIGH PRESSURE GAS CYLINDER - REQ FOR CHANGE THE CYLINDER INDANE GAS / CUNSUMAR NUMBER : 4353 / TUCS / ALANDUR, CHENNAI 600 016

COMPLAINT MADE OVER PHONE TO YOUR SERVICE CELL, CHENNAI : MR.VELU, PH NO :[protected] / 36


REGARDS G SHANMUGANATHAN, CHENNAI, PH NO:[protected]

Dear sir,
I like to bring your kind attention that I am a single celender connection holder under " Sonar Bangla Gas Service". Propietor of the said distributor is Mr Subir Sengupta, mobile no-[protected], office telephone no[protected]. The distributor use to supply refilled cylender after 10/14 days later of booking and use to misbeihave with every consumer. I applied for double cylender 2 yaers ago, but till now I don't get the same. Thus they creat a great problem with me.
Please look into the matter and help me, who is looking fer your kind cooperation.

Dear sir,
I like to bring your kind attention that I am a single celender connection holder under " Sonar Bangla Gas Service".My consumer number is -000015. Propietor of the said distributor is Mr Subir Sengupta, mobile no-[protected], office telephone no[protected]. The distributor use to supply refilled cylender after 10/14 days later of booking and use to misbeihave with every consumer. I applied for double cylender 2 yaers ago, but till now I don't get the same. Thus they creat a great problem with me.
Please look into the matter and help me, who is looking fer your kind cooperation.

Indane Gas Cylinder — Non issue of Lpg cyliner

Sir,

I have registered for one domestic gas cylinder on 14.2.2008 with the following Indane Distributor:-

Sudarsans Indane Services
47/1075, KSHB Building
Kanjani Road, Ayyanthole -P.O
Thrissur Dt. - 680 003
Kerala
Tele.:[protected], 2366978

But, so far the distributor has not issued Gas cylinder to me. Hence for the last 10 months I am using commercial gas cylinder for demestic purposes, which is costly and not affordable for us. It is also informed that I am an employee of Indian Railway Catering and Tourism Corporation. I request your kind attention in this issue.


with regards

K B Sasi

Domestic Gas — Late delivery

I booked on 28/12/2007 to get delivery after 10 days.
Now delear is not attending the phone and whene i went personaly he comited me till yesterday.
Today agian he is not attenting on 4205199,3243155.

Is HP is my wrong chooice???
Sunil Garg
Customer ID 16084846
DIST. CODE 7276230

Indane Domestic Gas — MUCH DELAY DELIVERY SERVICE

I AM A CONSUMER OF INDANE GAS OF INDIAN OIL CORP LTD. WITH ITS AUTHORISED DISTRIBUTOR NAMED M/S ANAND GAS SERVICE ASHOK NAGAR RANCHI -834002 WITH LANDLINE NO[protected], JHARKHAND . I AM MUCH FRUSTRATED WITH THE UNDUE DELAY DELIVERY SERVICES OF REFIL CYLINDER. I HAVE SEVERAL TIMES COMPLAINED TO INDIAN OIL CORP. LTD. THROUGH INTERNET BUT ALL OF THEM PROVED INFRUCTUOUS. MY CONSUMER NO. IS 22375. I AM EMPLOYEE O[censored]NION BANK OF INDIA SHYAMALI COLONY RANCHI. I CAN PROVIDE ALL MY COMPLAIN NOS. TO IOCL IF THEY SO REQUIRE. PLEASE DO THE NEEDFUL . HOPING YOUR QUICK ACTION.

Anand Gas — Late delivery of domestic gas

We have booked domestic gas cylinder on 7th March 2012.At the time of booking , we were informed that the gas will be shipped after 25 days. But still there is no proper response . Today(10.4.20112) we enquired about the delaying of delivering gases. They replied to wait for 25 days more.Then we asked them to book the second cylinder but they are forcing us to wait till the first cylinder is delivered.We have no kerosene option in ration card.Then how can we manage daily fuel needs.????Kindly guide what can we do.

The Manager
Indane Gas
MV Enterprises, NM Road, Avadi, Chennai - 54.

Sub: Delay in Supplying Gas Cylinder

Ref: Customer No.28318


Sir,

It is informed that I booked my cylinder on 29th Sep 2009. I have not received my cylinder till date inspite of repeated request in person several times either they blame the delivery boys or they respond that it will be sent within two days or but till date I have not received. Today my cylinder got over and I had to leave everything half finished before going to Office.

I would like to raise this matter to the higher authorities to look in to the system of work that is being carried out at M.V Enterprises, N.M Road, Avadi, Chennai – 54 and take suitable action to see that your customer are satisfied.

After encountering many such situations, I am forced to write this letter this time because i have not received cylinder within 25 days time at all this time. Awaiting your immediate response at the earliest.

Yours sincerely,
R. Suja
03.11.09 at 9.30 a.m

Sir,

With reference to my complaint dt.03.11.09 regarding delay in supply of gas cylinder, I would like to thank you for your response in this regard. Today I received my cylinder and the Manager of MV Enterprises spoke to me and told me that this kind of delay will not take place in future.

Once again I thank you very much for your immediate action.

Yes The worst service by the particular Mv agency, Many time the same problem Why the Indane officers are not taken any action,


sridhar

Sub: Delay in Supplying Gas Cylinder

Ref: Customer No.37151


Sir,

It is informed that I booked my cylinder on 29th dec 2009. I have not received my cylinder till date inspite of repeated request in person several times either they blame the delivery boys or they respond that it will be sent within two days or but till date I have not received. Today my cylinder got over and I had to leave everything half finished before going to Office.

I would like to raise this matter to the higher authorities to look in to the system of work that is being carried out at M.V Enterprises, N.M Road, Avadi, Chennai – 54 and take suitable action to see that your customer are satisfied.

After encountering many such situations, I am forced to write this letter this time because i have not received cylinder within 25 days time at all this time. Awaiting your immediate response at the earliest. Please take immediate action.

Sir,

I too suffered with the worst services of MV Enterprises, Avadi, Chennai. Lot of irregularities going with this agency. No one happy with this agencies. higher authorities should wake up and keep an eye on this agencies.

Thanking you
Sincerely
Vijay Kumar.K
Avadi

M.V enterprise (gas dist) — gas cylinder not supplied

SIR,
Last month, I had booked a cyllinder with M/S M.V Enterprises avadi , Chennai. My consumer number is 35609. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff not responding against me and also they selling the gas to local tea shops and hotels for extra cost .so please I kindly requesting you to look into the issue and take necessary action.

regard's
s.saravanan

Sir,

I too suffered with the worst service and we have not received the cylinder till date which have booked on 09/09/2010, the delivery boys are very irregular and they have taken the reason of bad road condition due to the drainage and metro water who recently digged our roads and are in very bad condition. Even though the rain has stopped and the road looks pretty good now for the vechicle to come and go. They are having a particular spot to display the cylinder (it looks like a showroom) and they are asking to come and collect the cylinder. If we say that we are doing nightshift he asks our wife or elders who are in the family to come and stand by 6 or 7 in the morning to collect the cylinder.

Please take necessary action. The worst hit area is J.B. ESTATE AREA IN AVADI, and the Delivery boy name is MR. SELVARAJ who is also having an assistant for delivery.

we are also facing same problem in avadi with MV enterprise, and the people who is working there in office
using bad word with their customer!

Dear sir, here with i submit my grievance regarding delivery of gas cylinder to marikozhundu street, saraswathi nagar though i have registered for gas refill on 14th oct 2011 still i have not get cylinder, i have 2 gas cylinder connection due to delayed delivery both the gas cylinders exhausted i accept the road condition is very bad i am ready to take the cylinder wherever it is delivered but the thing is they never tell that every time i have to search for the delivery person after i received message that "cash memo" generated and the cylinder will be delivered shortly my search for delivery person starts now, i am pushed to purchase a ignition stove kindly take necessary action sir,
D.MARAGADHAVEL
B-4 MARIKOZHUNDU STREET
SARASWATHI NAGAR 5TH CROSS
AVADI-54

Dear Sir/Mam,

We have a connection of Indane Gas Service (Consumer No-16369) through SREE RANGANATHA GAS SERVICE, Lower Hutha, Bhadravathi-577301.

Delivery person demands delivery charges of Rs. 50 each time while delivering cylinder and I raised complaint with gas agency through call but they also told to give money without any bill.

If I denied to give delivery charges, he won't deliver cylinder near to home and misbehaving like not stopping vehicle, rolling full cylinder from road itself.

From last 5 deliveries, I am facing very difficult to receive cylinder.

Please resolve this problem as soon as possible.

Best regards,
Rohith

INDANE LPG Cylinder — not picking up the phone

sir,
i have been trying to contact the agency , at greater noida,UP, to book a cylinder,for past 10 days but no body is picking up the phone. plz look into the matter and help us.

LPG Cylinder — Not picking up phone

I have tried calling the Ranjan Gas Agency at Sector-26, NOIDA, where i have a connection for the past 3 days for atleast 100 times. They are not picking up the phone. In fact, its not even ringing, a pre-recorded message says, "the number you are trying to call is busy, please try later." If you reach the address to get a cylinder, they will just say that you have not placed the order in advance.

Even when they give the cylinder, atleast 1kg gas is missing.

Dear Sir/Madam
My LPG connection no.8893-B, I am subscribed to Indian gas distributor shri krishna sai gas service kanpur u.p.I booked the cylinder many time. Last 5 menthes office man give the commitment cylinder will reach with in 6 days. But till now no any cylinder are reach at my house. Every time I will Tray to Call Phone No. Engage. Or they shut their receiver down
When I Personally go to agency then agency told us our gas agency provide you regularly gas. We will not give you any. do anything which you have in your mind. I don’t care. please take need full action.

My cylinders details of -

First cylinder—30/01/2009 copen no- 14341
Second cylinder—25/02/2009 copan no-14342

When my next copen no is -14343 then how can we revive any cylinder?

LPG gas agency address-
Shri Krishna sai indiane service
3/174, A vishnupuri kanpur (u.p.)
Mo no[protected], 2503846

NAME- NARENDRA SINGH KATIYAR
ADD-270/11 SHASTRI NAGAR KANPUR(U.P.)
PINCOD-208005
MO-[protected]
PH[protected]

My gas connection no.21598 at K2 International, Sarita Vihar, New Delhi. I have shifted my residence at House No.13, Gali No.1, Lakhpat Colony Part II, Mithapur Extn, New Delhi. In this regard, I have submitted the copy of electricity bill and ration card for changing my address in gas agency record. I have also requested them earlier to change my address but till date my address has not been changed by the agency and I am facing a lot of problem.

It is therefore requested to instruct the above said gas agency for updating my new address.

Thanks & regards,

Nand Kishore Mishra
House No.13, Gali No.1
Lakhpat Colony Part II
Mithapur Extn
New Delhi
[protected]

Indane LPG Gas — Cylender not recieved

Dear Sir/Madam

I booked the cylender on 22 December & they said that I will get cylender in 7 days but not recieved so called beack on 2nd Jan 09 but they said that my cylender has not being booked so at that time itself I again booked & they said in 4-5 days I will get.

After that continously on a regular basis I am calling them but I am unable to get cylender.
My agency is Gauri Gas Agency, Paldi, Ahmedabad.

Plz help.
Regards
AMitbah Chawda

pl reply to ans to email

Lpg Gas Cylinder — NON RECEIVED BOOKED CYLINDER IN TIME,

Dear Sir / Madam,

I have a LPG Gas connection with you from long days, my customer number is T/11577, from GAS & GADGETS, Manton Super Mkt, Shop No- 34, Behala Manton, Kolkata- 700 034, favour of Rama Ganguly.

On 19/05/2009 I have booked a cylender over telephone to directly Indian Oil Booking Center, and my booking number is 3983. At the time of booking they assured me that within 3-4 days they can deliver the cylender. But till today I have not received the same.

Regarding the above today I made a quary to my distributer ( M/s Gas & Gadgets) over telephone, and I am surpried that they checked and told me that already they deliverd that gas cylender to my address, where as till today I have not received the same.

So, I think that the delivery person of M/s Gas & Gadgets already delivered my cylender or sale out to other person for his own interest.

You are requsted to do something as early from your end .

Hope an early and prompt service from your end as earlier,

Thanking you,

Rama Ganguly.
Ph- + 91 [protected]
e-mail- [protected]@rediffmail.com

Lpg Gas Cylinder — TELEPHONE NOT ATTEND FOR GAS BOOKING BY N.D.GAS SERVICE ALAMBAGH LUCKNOW

N.D.GAS SERVICE SITUATED IN ALAMBAGH LUCKNOW IS NOT ATTENDING TELEPHONE FOR GAS BOOKING & AVOID TO ISSUE L.P.G. GAS SYLENDER. ALWAYS LATE DELIVERY AFTER BOOKING.

Indane Gas — Not received second LPG gas

Hi,

Its been more than 6 months after we have taken new connection of Indane cylinder and yet (18th Aug 2010) we have not receieved second cylinder for which all indians are eligible.

Everytime we go and talk to indane agency, they just give us some or other run away ideas and voice like, we dont have stock and all....
Since 4 months continously we are going to aganecy and listening the same.
This is the height now.

Let me know the solution or please take appropriate action.

If you require agency details, we can provide.

Thank You.

D/sir,
my name is Mehndi hasan House no- 97 at- Hesabatu po- Makhdumpur ps- Balidih Bokaro steel city Jharkhand
My Conection No- 146 on dated 06.08.2011 But not issue any Cilender till date

So please look in to the matter
mehndi hasan
mehndi.[protected]@india.com
con- [protected]