Indane Domestic Gas Cylinder — Inordinate delay in supply of refill

Indane Gas - Leakage — defective cylinder

Customer No. 62907 with Ananth Gas Agencies, HAL, Bangalore-17
Refill Bill No. 12182 dated November 23, 2007 delivered on November 25, 2007. Started using the cyclinder on 10th January 2008 after exhausing the first cylinder. Heavy leakage noticed and complaint was lodged with the agency. Complained also lodged with the emergency cell by dialing 41263305, [protected]. But only on 15th January 2008 the mechanic attended the complaint and broke open the seal and told that the cylinder would be replaced by the company the same day since we don't have another one. The refill booking was made on 7th January 2008 through 24 hours booking number but till now they have not delivered the cylinder and no action has been taken by the authorities to exchange the defective cylinder.
Please do the needful to help me. because it is hazardous to keep leaked cylinder at home.
regards
Dr.S.Kannan

COMPLAIN No. 08001998 DT. 23/05/08

RECEIVED CYLINDER TODAY AFTER 12 DAYS FROM THE DATE OF BOOKING THROUGH INTERNET. KUMAR GAS INVOICE NO. 182310 DT 19/05/08 AND SUPPLY ON 23-05-08. WHY THIS DELAY?
WHY EVERY TIME I HAVE TO REMIND OR COMPLAIN? THIS IS REGULAR PRACTICE OF LATE DELIVERY. WAITING FOR AN EARLY ACTION AND REPLY.

REGARDS.

HARISH VASA
CELL: [protected]

Domestic Gas — NOT GETTING REFILL SERVICE PROPERLY

Sir,
My consumer no.is 703193, I am residing at Bhusawal Dist:- Jalgaon, Maharashtra Stae. Our distributors Code is 952600 & name is Bhusawal gas Agency, Jalgaon-Yawal Road, Bhusawal.
Sir, I have registered for getting refill cylinder on 12/09/2008. But till date I have not get new cylinder. Some days ago A person visited to our house stating that, he is a employee of HP gas agency. And fullfil a form & demanded Rs.40/- as visit fee. this person not done any inspection nor checked any gas connection, then how he demanding Rs.40/-. I refused to give money since, there was any any defect in gas connection having consumer no.402941.
Now, the dealer refuses to get me the delievery & pressing me to pay Rs.40/- So I request you, kindly look into the matter & let me to now for what purpose I have to pay the money? Also imstruct to the dealer to send the delievery as early as possible.

Indane Gas — heavy gas leakage from cylinder

Sir, I am lingaraj nahak a customer of indane gas. My consumer no is 31003. I received one full cylinder on 1st of oct' 2008.
Yesterday night While I connect that cyl. with my Gas stove found heavy leakage is coming. immediately I stop the stove. disconnected the cyl. Today morning while I complaint to the agency over telephone on #[protected] at around 10.00 am the representative told me that no body is available at shop due to durga puja festival.
who will take care of this ?
Pls. look in to the matter & do the needful.

thanks & regards
Lingaraj Nahak.
contact no. [protected]
442 C, E.C.C. flat Kadma
Jamshedpur.

Indane Refill Gas Cylinder — Delay in supply of gas

Dear Sir,
My consumer No. is R-08451
I booked LPG Gas (Refilling) on 17.10.2008 in f/n. My booking was entered in the computer and receipt was made immediately. I was assured the gas to be delivered on Sat / Sunday (18/19.10.2008). (As have applied to get cylinder on Sat/Sundays/early morning or late evening only).

The gas is not supplied to me resulting delay for another one week.

Regards
P.N.Kathuria

Indane Gas Cylinder — Inordinate delay

My name is V.B. Joshi. I have a gas connection with M/s. Jo Agencies, Irinjalakuda, Kerala. My cnumer No. J 34288(S.V. No.394211). My problem is we are not getting the delivery even
after months passed. Last time I have booked on[protected]Booking No.2255). Till date we have not got the delivery. This is the situation prevail in this area. Help us to get the cylender delivered at least in a months time.

Joshi.V.B.

gas cylinder — heavy Leakage

Hello,
yesterday Dwarka Gas Agenc has delivered a cylinder at my house in Dwarka pocket 7, sec - 12.
that cylinder having heavy leackage and wieght is also less. I immedialtely complaint on the number given in Delivery receipt. but they told that if the cylinder is delivered today then please call tomorrow the aggency and request them to replace the same.
I called the agency thrice a day but no body came to replace the faulty cylinder.
I kept the cylinder outside my house, so that i will avoid any casualty. but agency people are not bothered about it. nad mor ethen 24 hrs are gone after filling a complaint

Please take NA.

Indane Domestic Gas Cylinder — Agency not responding

I have a double cylinder gas connection from Indane subscried at Dwarka Gas Agency located at Dwarka. We have been trying to contact the agency over phone but it always given an engaged tone but surprisingly post the office hours (17:00 hrs) it starts ringing. This assures that the phone is kept off the hook and the employees working there are least bothered.

Also this has been witnessed by one of my friends with bare eyes. It is not possible for us to go to the agency every time to log the request for cylinder.

Shobha Gas Services — Delay in giving new connection

Sir,

I had registered for a new gas connection with Shoba Gas Services & after 40 days I have received allotement letter also. But its almost one month now after getting the allotment letter, still I have not been given the connection. As demanded by them I kept all the necessary documents like address proof, affidavit etc ready. Several times I went to the agency in person but negligence & poor response from the staff. Every time they will give a same reply "call us after 2 days". When I call after 2 days they will simply say "come to office" & they will disconnect the line. I heard it is mandatory to buy a new Gas Stove from the Agency, I even agreed to buy a new one even though I already have one. The initial payment is double the amount app 3500 Rs against 1700Rs which is specified in the allotment letter.

I have no clue what is reason for this & to whom should I contact to escalate my concern.

I would be grateful if you could guide me to proceed further.

Thanks
Karthik

indane,gas cylinder — delay in processing

I, swagata Bhattacharya, consumer noBG1909, applied for change of name of the consumer, my husband late ArCmde Onkar Bhattacharya to mine.Necessary affidavit and papers are all complete and submitted.Iam told it will take a month for the papers to be ready following which only i can apply for the double cylinder.My local gas agency BaghaJatin Gas service, 31 Baroda Avenue, Kol84, could not provide me any explanation for this inordinate time taken.Can you?

Delivery of Refill Cylinders — Supply of Gas Cylinders to customers

My Consumer No. is 3082 and I am holding the Customership with your one of the agencies M/S Sree Raghavendra Gas Agencies, MTH Road, Avadi, Chennai - 54. I am the customer under this agency since 1985.
It is found the service of the agency has become very very poor and it may also be noted that the administration towards the customer service has become with highly currepted and the issue of the refill cylinders are not delivered to the customers even they wait to the said period of the agency.
The agency itself involved in helping to people those who are not comming in proper way and those who are having influence with the persons working in the agency. I am intend to say that the agency may go on help to their thin and thick without affecting the regular and loyal customers.
Every time it seems that my refill gas is sold in black either by the delivery boys or the agency people itself giving the same to their friends or any one comes with influence.
An immediate action over this agency is felt immportant and hence please advice them to work with justice.

Indane Domestic Gas — Refill Cylinder supply

I am Prabal Sarkar from Nagpur. I am a consumer of Indane domestic gas through Shree Om Sai Ram Indane, Distributor, 44, Lavkush Nagar, Manewada Ring Road, Nagpur.I had booked for a refill cylinder on[protected].But Even after frequent request they have not supplied it as on[protected]. Facing acute problem due to this in the family.

Indane Gas — deffective supply

Sir,

The LPG Cylinder supplied to me last month by Shubh Laxmi Gas Agency, Sharkpur, Delhi – 110092 exhausted prematurely on 24.7.2009 on checking I noticed that it was partially filled with water being felt by the noise coming out. Appropriate urgent action is requested.

Regards,

S.L.Sharma
Consumer Number : 422
[protected]

gas cylinder — delay in supply

Sir
I am a customer of Gupta Gas Agency,Telco,Jamshedpur.The supply of gas cylinders has not been on time since a long time. When I try to contact on phone, there is no response or I find the agency's contact no. switched off. I would therefore request you to take appropriate action. My consumer no. is 3392.Address is XN 78, Road no. 20, Sidhgora, Jamshedpur.

Domestic gas sylinder — Supply of sylinder

From: Jayadev Hiremath
#367, MIG, 17th Cross, Navanagar
Hubli, 580025
Customer ID 3419
To: Compliance Officer
Bharat Gas Ltd

Sub: Improper supply of gas sylinder

Dear sir,

I am Jayadev Hiremath costumer of your company having single sylinder connection, with your distributor M/s Prakash Gas Agency Goukul Road Hubli, I booked sylinder request on 16/08/2009.
till date they are not ready to supply, everyday i call them and personlly visited 4 times they are not ready to supply. Please take a nessary action and give me justice.

Thanks and Regards
Jayadev

Indane Gas — DELAY IN SUPPLY OF REFILL CYLINER

I BOOKED FOR A REFILL CYLINDER WITH M/s SHASTHI GAS, KUDAPANAKUNNU , TRIVANDRUM ON 05/11/09 .DESPITE REPEATED REMINDERS THE DELIVERY IS NOT GIVEN TILL DATE. FOR LAST 3 DAYS THE AGENCY SAYS THAT THE PERSON HAS TAKEN THE CYLINER FOR DELIVERY, BUT HE HAS NOT REACHED MY HOME TILL NOW !! I UNDERSTAND THAT THEY ARE FLOUTING ALL RULES REGARDING PRIORITIES IN ISSUE OF CYLINDERS.THE AUTHORITIES ARE REQUESTED TO INTERVENE TO ENSURE FAIR PLAY FOR THE COMMON MAN.

Indane Domestic Gas Cylinder — non supply of gas

PL Gas Agency (Indane) of Boral, Kolkata repeatedly assures delivery of LPG cylinder (for domestic use) either on phone or when met at the office but does not deliver since 25th January, 2010. My consumer number is PL19824 and I have booked for gas on the 4th of January, 2010 but have not received it till today(11.02.2010)

INDANE REFILL — ABNORMAL DELAY IN SUPPLYING REFILL

Dear Sir,
I had booked my Refill with Indane dealer M/S. ARUNITA GAS AGENCY SECTOR 47-C Chandigarh ( Tel No.[protected] on 11.2.10 against my Connection No. 10427 but the said agency has not supplied me the refill till today although 9 days have passed.I will request you to direct the said dealer to supply the same immediately without any further delay. thanks.

( M. B. JAIN Advocate ).

Indane Consumer Gas — Defective Cylinder Supplied

My Indane Gas consumer no is 23430 registered wth Karuna Gas Agency , Nagpur. I lodged a telephonic complain to the said delaer on 05.03.2010 at 11.00 AM regarding severe gas leakage from the cylinder , the complain was attended by the dealer at 04.30 PM knowing the seriouness of the complain which could have turned to be a serious accident.
Now I would like to ask the manufacturer why I should not be given a repalcement cylinder as the cause of leakage was due to defective safety washer which made the cylinder full empty.
It is very obviuus that the gas wiil not stop leaking from the cylinder to wait for Karuna Gas representative to attend the complain after 5.30 Hours

This is to inform you that Iam your very old consumer since 1984 but sorry to inform you that regulator of my cylinder found defective . I went to my dealer M/S VIKRAM ENTERPRISES, SECTOR I, BOKARO.for changing of my defective regulator, after haracing me two days They have given me old regulator after charging Rs.25/- witout money reciept.
This regulator is also not in proper condition kindly instruct to issue the new regulator to avoid the accedent.
Kindly note that they are taking time 10 to 15 days to supply the gas cylinder after booking and also note that they are fixing the time for booking after 21 dayas of previos supply being having two cylinder.

thanking you

M.M.MANJAIAWI
SR. CITIZEN
CONSUMER NO. 2681,