Indian Oil Corporation [IOC] Complaints & Reviews

IOCL Ltd./inadane gas — Not checking gas connection.

Dear Sir/Madam,

I am redsidant of Greater Noida, Here i have book my original paper for new gas connetion at Alpha-ii agency 2 months ago. But till now i have not received any gas connetion, even when i used to visit there they say that connetion are not being provided at this time by company end. They are blaming on company but i got internal information that hey are provided gas connetion in their knownig personnel peaple.

Kindly dully check all this!

Well, I am also thinking to submit this letter copy to Consumer Court against that agency.


Thanks,

Satish Komer
[protected]

gas cylinder — Late delivery

I was booked my gas connection no. 605078 and new one is 501720 before 23 days but I have not recive till now.

I got booked gas with said agency for delivery on 19.1.08 but till date no delivery has been effected on the plea that there is shortage from the company as well as there should be gap of 21 days in the supply of next cylinder. Despite repeated telephones, delivery has not been made so far. As also cylinders are less weight. Kindly confirm if any instruction of 21 days gap in the supply and if there is any shortage from the company.

Baldev Raj Pasrija
Consumer No.70

gas cylinder — late delivery

Sir / Madam,

customer no. 27182, Nagpur of
Vidarbh Gas Agency
cylander Booking date 19/5/2008 & Serial No. 24

Delivery Date not conform they just say we will deliver in 4 to 5 days and put the reciver down before complet talking.

indian oil gas — LATE DELIVERY OF GAS CYLINDER

I HAVE BOOKED GAS ON DATED 03.11.2009 WITH COMPLAINT NO 06, MY HOUSE NO 2004 SECTOR 06, FIRST FLOOR,
I AM SORRY TO INFORM YOU THAT TILL DATE I HAVE NOT RECEIVED GAS BY HOME DELIVERY. I AM AT JHARLIE PLANT SO I HAVE NO OTHER OPTION TO DIRECT DELIVERY.

gas cylinder — Late Delivery

Dear Sir,

This complaint is in regards to the Bharat Gas Clyinder Provider..
SapCode No: 110890. Yash Heera Enterprises, Bhoiwada, Mumbai. The Service they provide is phetetic, one of the worse service of its kind.. Its not the first time. We had booked the clyinder on 11-Feb-2011 and today its been 25-Feb-2011 evening. After repeated calls and frequent visits done at their office, the provider every time had false promise that it will be delivered today or by evening and so many other excuses..and no body turns-up.. We are now left without Gas Clyinder for last 4 Days. How can one cook his food without gas. Inspite of so many polite request and showing the urgency they are not bothered to turn-up.
They are so punctule about their timing that between 1.00p.m upto 2.00p.m nobody pick-up the calls as its their lunch time and by evening 5.00p.m they close.

My Booking No: 101236. Mr.Manchekar..
Sir, PLEASE TAKE STRICT ACTION AGAINST THEM...

Thanks & Regards,
Ismail M.

indian oil(gas cylinder) — late delivery on gas cylinder

dear sir, i want to complain about the gas cilinder booking & delivery. my client id is 13741. agency name-AASHTA AGENCY. (AMROLI) SURAT. I HAVE ONE CILINDER AND your delear says to me you are book your cilinder in 24 days and the date is count when your privious month clinder delivery date. he give me delivery on book date after 10 day. so i was in very problem.
SO DO THE NEEDFUL AS SOON AS POSIBLE.

sir my customer no. 03874 distributer M.M.GAS, TAILOR ROAD,
I have contineusly problem distributor not give me cylinder on time, after booking he give me gas cylinder at minimum 20 days,
now i booked my cylinder 23/4/2012 but till date not recive, may be after 2, 3 day he ask we book now this seen is contineusly doing
when i book cylinder what i do what is proof of phone booking, when i say main person he say i am not your enemy, you have no book cylinder give proof of booking

Sir,

I face same problem, every time I booked my gas but it delivered after about a month. My customer no. 26401 distributor Radharaman Gas Service, 72, Gangapuri, 24 Parganass, Kolkata.

Now I booked my cylinder on 15. 05. 2012, till today that cylinder is not delivered, but while I am verify the booking status through the no. [protected], it told that the gas is already delivered on 19. 05. 2012. Which is not reached at my home. Please help

Hello sir i am live in kolkata and useing indane gas . And i have book gas on may 28th but till i have not got the gas cyclinder . my conusmer no is :- 12225 and my booking no is 425196 and cash memo no is 7599 and i ask to my local gas agent they say that the 28th may booking gas has been distributors . but till i have not got, so please sir see that where are the problem. and my distributors is FREEDOM SERVICE, 5NO. MAHAJATI NAGAR P.O. RAJBARI BIRATI MORE KOLKATA - 700081

Dear Sir,

This is R.V.Natarajan and Consumer Number is 2209 ( Prasanna Gas Agency). They are delay
in service for every month as mentioned below.

Registered Date Cash memo No: Delivered Date No: of Days
8/2/2012 308576 1/3/2012 32
14/03/2012 321882 14/04/2012 31
19/04/2012 334577 21/05/2012 31
23/05/2012 345888 28/06/2012 36


Is it far on them.

Please, take necessary action. If they are actually doing wrong action.

With Warm Regards

R.V.Natarajan

Sir,
My customer No. 19229 distributor DINESH.GAS AGENCY KOTA, RAJASTHAN,
I have contineusly problem distributor not give me cylinder on time, I have book my cylinder on date 21/05/2012 & my booking No. is 14595 but till date 07/07/2012 cylinder not supplied by distributor & say 2, 3 days after when we call it
Please do need full action.
Thanks
Regards
Om Prakash chorasiya
customer No. 19229
1-P-28 M.N. Ext. Kota,
Rajasthan

To
The Customer care cell
Indian Oil Corporation Limited

Subject: Complaint against Parul Gas Service Vadnagar (Gujarat)
Reg. No.308297
Sir/Madam,

1. I am costumer of you esteemed organization through agency named Parul Gas Service, Vadnagar (Gujarat). My Customer No. is 7784
2. Agency is not giving delivery in time. I have booked gas refill on dt. 19/03/2012 and delivery is given on dt. 02/04/2012 i.e. after 17 days. In January -12 I have booked on dt 24/1/2012 and delivery of refill was given on dt. 23/02/2012 i.e. after 31 days. I have also booked gas refiil on dt. 18/6/2012 but till today delivery is not given. I try to know about refil on land line No. [protected] on dt 24/7/2012 at 3.30 pm to 5.30 pm but no response from agency. Some time phone is busy and some time no reply.
3. Agency is not giving computerized retail invoice.
4. Agency charged Rs. 415/- + Rs. 10/- carting charges. Up to 5 km free delivery is given by the company. But my village is within 5 km. So carting charge is not admissible, but agency is charging carting charge.
5. Therefore it is requested kindly look into the matter & solve there grievances on priority.
Thanking You

Isubbhai Rasulbhai Suthar
[protected]
Dt. 25/07/2012

Indane Cooking Gas — Booking

Dear sir,
Iam acustomer of our companey. I take connection of gas from barabati gas but when come to booking he refused for booking and not give gas.

[protected] is the telephone number of IOC Computer System at Ernakulam for Indane Gas. When a Distributor switch - on his Computer System in the morning of every working day, he receives in his Computer the Bookings registered by his customers at IOC[protected] the previous day. Distributor allots a new booking number to each of the customer in the booking list he received from IOC. After booking at[protected], always remember to call the Gas Agency the next working day to confirm your booking reached Distributor from IOC, and collect the booking number allotted by Distributor.Distributor will book your cylinder from his office, if it is found after confirmation call that no booking was received from IOC.ALWAYS REMEMBER TO RECORD ALL TELEPHONE CALLS RELATED WITH GAS BOOKING.In this case, it could be the failure of IOC to deliver booking information to Distributor.Or, it could be the result of manipulation by Distributor, to divert your booking to somebody else of his personal priority.In both cases, if you have record of telephone converstions with you, you can approach the Consumer Court to protect your booking and claim losses and also Judicial Magistrate with a criminal complaint against cheating.
I am currently facing the same problem with my last booking.But I have record of all telephone calls with me.I am preparing to take legal action against IOC and Distributor, if they do not deliver Gas Refill against my booking.My Distributor is SAROJ GAS AGENCIES, PATHANAMTHITTA.

Indane Gas - Leakage — defective cylinder

Customer No. 62907 with Ananth Gas Agencies, HAL, Bangalore-17
Refill Bill No. 12182 dated November 23, 2007 delivered on November 25, 2007. Started using the cyclinder on 10th January 2008 after exhausing the first cylinder. Heavy leakage noticed and complaint was lodged with the agency. Complained also lodged with the emergency cell by dialing 41263305, [protected]. But only on 15th January 2008 the mechanic attended the complaint and broke open the seal and told that the cylinder would be replaced by the company the same day since we don't have another one. The refill booking was made on 7th January 2008 through 24 hours booking number but till now they have not delivered the cylinder and no action has been taken by the authorities to exchange the defective cylinder.
Please do the needful to help me. because it is hazardous to keep leaked cylinder at home.
regards
Dr.S.Kannan

COMPLAIN No. 08001998 DT. 23/05/08

RECEIVED CYLINDER TODAY AFTER 12 DAYS FROM THE DATE OF BOOKING THROUGH INTERNET. KUMAR GAS INVOICE NO. 182310 DT 19/05/08 AND SUPPLY ON 23-05-08. WHY THIS DELAY?
WHY EVERY TIME I HAVE TO REMIND OR COMPLAIN? THIS IS REGULAR PRACTICE OF LATE DELIVERY. WAITING FOR AN EARLY ACTION AND REPLY.

REGARDS.

HARISH VASA
CELL: [protected]

Domestic Gas — NOT GETTING REFILL SERVICE PROPERLY

Sir,
My consumer no.is 703193, I am residing at Bhusawal Dist:- Jalgaon, Maharashtra Stae. Our distributors Code is 952600 & name is Bhusawal gas Agency, Jalgaon-Yawal Road, Bhusawal.
Sir, I have registered for getting refill cylinder on 12/09/2008. But till date I have not get new cylinder. Some days ago A person visited to our house stating that, he is a employee of HP gas agency. And fullfil a form & demanded Rs.40/- as visit fee. this person not done any inspection nor checked any gas connection, then how he demanding Rs.40/-. I refused to give money since, there was any any defect in gas connection having consumer no.402941.
Now, the dealer refuses to get me the delievery & pressing me to pay Rs.40/- So I request you, kindly look into the matter & let me to now for what purpose I have to pay the money? Also imstruct to the dealer to send the delievery as early as possible.

Indane Gas — heavy gas leakage from cylinder

Sir, I am lingaraj nahak a customer of indane gas. My consumer no is 31003. I received one full cylinder on 1st of oct' 2008.
Yesterday night While I connect that cyl. with my Gas stove found heavy leakage is coming. immediately I stop the stove. disconnected the cyl. Today morning while I complaint to the agency over telephone on #[protected] at around 10.00 am the representative told me that no body is available at shop due to durga puja festival.
who will take care of this ?
Pls. look in to the matter & do the needful.

thanks & regards
Lingaraj Nahak.
contact no. [protected]
442 C, E.C.C. flat Kadma
Jamshedpur.

Indane Refill Gas Cylinder — Delay in supply of gas

Dear Sir,
My consumer No. is R-08451
I booked LPG Gas (Refilling) on 17.10.2008 in f/n. My booking was entered in the computer and receipt was made immediately. I was assured the gas to be delivered on Sat / Sunday (18/19.10.2008). (As have applied to get cylinder on Sat/Sundays/early morning or late evening only).

The gas is not supplied to me resulting delay for another one week.

Regards
P.N.Kathuria

Indane Gas Cylinder — Inordinate delay

My name is V.B. Joshi. I have a gas connection with M/s. Jo Agencies, Irinjalakuda, Kerala. My cnumer No. J 34288(S.V. No.394211). My problem is we are not getting the delivery even
after months passed. Last time I have booked on[protected]Booking No.2255). Till date we have not got the delivery. This is the situation prevail in this area. Help us to get the cylender delivered at least in a months time.

Joshi.V.B.

gas cylinder — heavy Leakage

Hello,
yesterday Dwarka Gas Agenc has delivered a cylinder at my house in Dwarka pocket 7, sec - 12.
that cylinder having heavy leackage and wieght is also less. I immedialtely complaint on the number given in Delivery receipt. but they told that if the cylinder is delivered today then please call tomorrow the aggency and request them to replace the same.
I called the agency thrice a day but no body came to replace the faulty cylinder.
I kept the cylinder outside my house, so that i will avoid any casualty. but agency people are not bothered about it. nad mor ethen 24 hrs are gone after filling a complaint

Please take NA.

Indane Domestic Gas Cylinder — Agency not responding

I have a double cylinder gas connection from Indane subscried at Dwarka Gas Agency located at Dwarka. We have been trying to contact the agency over phone but it always given an engaged tone but surprisingly post the office hours (17:00 hrs) it starts ringing. This assures that the phone is kept off the hook and the employees working there are least bothered.

Also this has been witnessed by one of my friends with bare eyes. It is not possible for us to go to the agency every time to log the request for cylinder.

Shobha Gas Services — Delay in giving new connection

Sir,

I had registered for a new gas connection with Shoba Gas Services & after 40 days I have received allotement letter also. But its almost one month now after getting the allotment letter, still I have not been given the connection. As demanded by them I kept all the necessary documents like address proof, affidavit etc ready. Several times I went to the agency in person but negligence & poor response from the staff. Every time they will give a same reply "call us after 2 days". When I call after 2 days they will simply say "come to office" & they will disconnect the line. I heard it is mandatory to buy a new Gas Stove from the Agency, I even agreed to buy a new one even though I already have one. The initial payment is double the amount app 3500 Rs against 1700Rs which is specified in the allotment letter.

I have no clue what is reason for this & to whom should I contact to escalate my concern.

I would be grateful if you could guide me to proceed further.

Thanks
Karthik

indane,gas cylinder — delay in processing

I, swagata Bhattacharya, consumer noBG1909, applied for change of name of the consumer, my husband late ArCmde Onkar Bhattacharya to mine.Necessary affidavit and papers are all complete and submitted.Iam told it will take a month for the papers to be ready following which only i can apply for the double cylinder.My local gas agency BaghaJatin Gas service, 31 Baroda Avenue, Kol84, could not provide me any explanation for this inordinate time taken.Can you?

Delivery of Refill Cylinders — Supply of Gas Cylinders to customers

My Consumer No. is 3082 and I am holding the Customership with your one of the agencies M/S Sree Raghavendra Gas Agencies, MTH Road, Avadi, Chennai - 54. I am the customer under this agency since 1985.
It is found the service of the agency has become very very poor and it may also be noted that the administration towards the customer service has become with highly currepted and the issue of the refill cylinders are not delivered to the customers even they wait to the said period of the agency.
The agency itself involved in helping to people those who are not comming in proper way and those who are having influence with the persons working in the agency. I am intend to say that the agency may go on help to their thin and thick without affecting the regular and loyal customers.
Every time it seems that my refill gas is sold in black either by the delivery boys or the agency people itself giving the same to their friends or any one comes with influence.
An immediate action over this agency is felt immportant and hence please advice them to work with justice.

Indane Domestic Gas — Refill Cylinder supply

I am Prabal Sarkar from Nagpur. I am a consumer of Indane domestic gas through Shree Om Sai Ram Indane, Distributor, 44, Lavkush Nagar, Manewada Ring Road, Nagpur.I had booked for a refill cylinder on[protected].But Even after frequent request they have not supplied it as on[protected]. Facing acute problem due to this in the family.

Indane Gas — deffective supply

Sir,

The LPG Cylinder supplied to me last month by Shubh Laxmi Gas Agency, Sharkpur, Delhi – 110092 exhausted prematurely on 24.7.2009 on checking I noticed that it was partially filled with water being felt by the noise coming out. Appropriate urgent action is requested.

Regards,

S.L.Sharma
Consumer Number : 422
[protected]

gas cylinder — delay in supply

Sir
I am a customer of Gupta Gas Agency,Telco,Jamshedpur.The supply of gas cylinders has not been on time since a long time. When I try to contact on phone, there is no response or I find the agency's contact no. switched off. I would therefore request you to take appropriate action. My consumer no. is 3392.Address is XN 78, Road no. 20, Sidhgora, Jamshedpur.

Domestic gas sylinder — Supply of sylinder

From: Jayadev Hiremath
#367, MIG, 17th Cross, Navanagar
Hubli, 580025
Customer ID 3419
To: Compliance Officer
Bharat Gas Ltd

Sub: Improper supply of gas sylinder

Dear sir,

I am Jayadev Hiremath costumer of your company having single sylinder connection, with your distributor M/s Prakash Gas Agency Goukul Road Hubli, I booked sylinder request on 16/08/2009.
till date they are not ready to supply, everyday i call them and personlly visited 4 times they are not ready to supply. Please take a nessary action and give me justice.

Thanks and Regards
Jayadev

Indane Gas — DELAY IN SUPPLY OF REFILL CYLINER

I BOOKED FOR A REFILL CYLINDER WITH M/s SHASTHI GAS, KUDAPANAKUNNU , TRIVANDRUM ON 05/11/09 .DESPITE REPEATED REMINDERS THE DELIVERY IS NOT GIVEN TILL DATE. FOR LAST 3 DAYS THE AGENCY SAYS THAT THE PERSON HAS TAKEN THE CYLINER FOR DELIVERY, BUT HE HAS NOT REACHED MY HOME TILL NOW !! I UNDERSTAND THAT THEY ARE FLOUTING ALL RULES REGARDING PRIORITIES IN ISSUE OF CYLINDERS.THE AUTHORITIES ARE REQUESTED TO INTERVENE TO ENSURE FAIR PLAY FOR THE COMMON MAN.

Indane Domestic Gas Cylinder — non supply of gas

PL Gas Agency (Indane) of Boral, Kolkata repeatedly assures delivery of LPG cylinder (for domestic use) either on phone or when met at the office but does not deliver since 25th January, 2010. My consumer number is PL19824 and I have booked for gas on the 4th of January, 2010 but have not received it till today(11.02.2010)

INDANE REFILL — ABNORMAL DELAY IN SUPPLYING REFILL

Dear Sir,
I had booked my Refill with Indane dealer M/S. ARUNITA GAS AGENCY SECTOR 47-C Chandigarh ( Tel No.[protected] on 11.2.10 against my Connection No. 10427 but the said agency has not supplied me the refill till today although 9 days have passed.I will request you to direct the said dealer to supply the same immediately without any further delay. thanks.

( M. B. JAIN Advocate ).

Indane Consumer Gas — Defective Cylinder Supplied

My Indane Gas consumer no is 23430 registered wth Karuna Gas Agency , Nagpur. I lodged a telephonic complain to the said delaer on 05.03.2010 at 11.00 AM regarding severe gas leakage from the cylinder , the complain was attended by the dealer at 04.30 PM knowing the seriouness of the complain which could have turned to be a serious accident.
Now I would like to ask the manufacturer why I should not be given a repalcement cylinder as the cause of leakage was due to defective safety washer which made the cylinder full empty.
It is very obviuus that the gas wiil not stop leaking from the cylinder to wait for Karuna Gas representative to attend the complain after 5.30 Hours

This is to inform you that Iam your very old consumer since 1984 but sorry to inform you that regulator of my cylinder found defective . I went to my dealer M/S VIKRAM ENTERPRISES, SECTOR I, BOKARO.for changing of my defective regulator, after haracing me two days They have given me old regulator after charging Rs.25/- witout money reciept.
This regulator is also not in proper condition kindly instruct to issue the new regulator to avoid the accedent.
Kindly note that they are taking time 10 to 15 days to supply the gas cylinder after booking and also note that they are fixing the time for booking after 21 dayas of previos supply being having two cylinder.

thanking you

M.M.MANJAIAWI
SR. CITIZEN
CONSUMER NO. 2681,

Indane Gas — Delay in supply of gas cylinder

We had booked for gas cylinder on 23.09.2010 at the Thiruvanmiyur (Malaviya Avenue) cooking gas booking centre, Chennai-41. Our consumer no is 67409. On the booking day it was told that they will get the cylinder within 7days of booking...till now there is no response. even if we call them they are not responding properly....They make excuses and say it will come in a day or so.....Why is this delay in gas cylinder supply?...because of this we are facing great trouble. Kindly do the needful so that we get the cylinder as soon as possible.
U.Syed Ibrahim
Palavakkam,
Chennai.

Indane Gas/LPG Gas Cylinder — Not responded by the gas agency

Dated : 13th Nov. 2010
Non-booking of Gas Cylinder - not responded by the gas agency

Dear Sir,

Sub.: Gas Connection No.16262- Mrs. Nilima Mandowara
Agency - Sundaram Gas Company
3116/E, Sudama Nagar, Indore (M.P.)

I have booked my gas cylender on 25.10.2010 vide agency booking ref. no. 8016, but delivery of cylender still awaited, I am trying to contact the agency for the position of delivery for the last 3-4 days, but I am unable to contact any of their numbers. Either the phones are ringing or busy.

Please get my complaint solved immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many days.

Thanking you,

Yours faithfully,


( Smt. Nilima Mandowara )
362-363, Sector - B, Scheme No. 71
INDORE

Dear Sir / Madam,

I am Indane Gas consumer and my Customer No. 20162, distributor is M/s Pattammal Gas Agency ( Adhoc Sri Graha Agencies).

I booked a cylinder on 02 Dec 2010 and received it on 04 Jan 2011, that too when i went and approached them, then again i have booked a cylinder on 03 Jan 2011, till date i have not received gas cylinder. I have approached them twice and even gave a written complaint to the manage, till date we didnt get it.

The agency is black marketing gas cylinders which was booked by its consumers, this was evident when, i checked the receipt it was dated 14 Dec 2010, whereas the delivery was done on 04 Jan 2011 after me approached the agency.

Please help me out

Indane Gas — delay in supply of gas cylinder

i am an old man of age about 80 years consumer no pt772 residing with my ailing wife booked on 17/01/2011 document no.5285. till date not received. we are just starving/purchasing meal from the restaurent. pl. look into the matter.

Indane Domestic Gas — delay in refill cylinder

Dear Sir,
I am a consumer of Indane gas of consumer no. K-7625.I have booked for reffiling cylinder on dated 14/09/11 of booking no. 251461.Till date I have not received the refilled cylinder.Pls. do needful ASAP.
Rakesh Pandey

indane domestic refill cylinder — abnormal delay in refill supply

Abnormal delay in refill supply of indane domestic gas cylinder by the Sneha Gas Service, 81/1, RAI MOHAN BANERJEE ROAD, KOLKATA108. Every time cylinders are delivered at least after a month since the date of booking even after lodging a omplaint. This time also I have booked on[protected] under reference no.R[protected] & order no.11807 thru online, the refill cylinder has not been delivered as yet. I think there is a serious corruption on the part of the said distributor. Pl. take any remedial action on this score.

Indane Gas — not deliver gas in time

I booked gas for home delivery on 25.10.07 but till today 01.11.07 not delivered. In this connection, number of times reminded to representative of said Gas Agency. They always say MAL NAHI HAI. This is not first time, we always have to remind while phone numbers always busy. This time my both cylender are empty and my family is in very much trouble. In this regard, you are requested to take necessary action against owner of Gas Agency and arrange to provede filled cylender at the earliest so that we could cook the food. I hope you shall take strong action and instruct to them for not repeating this type of mis-chief otherwise I shall be knowing the door of Court.

Consumer.no.11266 Ph.no.[protected] Gas Agency name is Spruthi Gas Alwal Secunderabad.15

LPG — LPG NOT DELIVER ON TIME

I'm consumer of your company (my consumer No. 634164) and my distributor is at Mumbai (Colaba area) COLABA GAS .I had booked for refilling my cylinder on 25th August 2008 and they promise me to deliver the cylinder within 2 days, but after 1 week past they still not given me cylinder and today again I call their office. One of their staff member Mr Ganesh not talking properly with me and again they gave me two day's more time to give cylinder

Subject : irregualarsupply of gas cylender,

Dear sir/madam,
i am customer of indian gas my gas Agency name.Mubarakpur Gas Agency Mubarakpur Azamgarh U.P.Pincode 276404
i always get delead to get my cylender by 40-50 days.my booking for gas on
[protected].till i could not get cylender.i have not get any answer by this agency.their behavior to customer is also not good.please consider my problem...can you help me?????


Thanks&Regurds
JamalAKHTAR
CONSUMER NO ...5345
ph..250401

Indane Gas — not delivering gas in time

Sir,
I am an indane customer through mini gas agencies, kundara, Kollam. My customer number is 180443.I booked the gas throgh their (indane) ernakulam number one month back.When we called the agency they they promised us to give the cylinder within one day. They are repeating this for the last 10 days.Please do the needful.

Yours faithfully

A general complain faced by all the consumers throughout the country.

Indane LPG Gas — CYLINDER NOT DELIVER IN TIME

I HAVE BOOKED MY GAS CYLLENDER UNDER BOOKING NUMBER[protected] DT:15/04/2011 AND I HV RECVD SMS OF CASH MEMO NO. 7990. BUT STILL I HAVE NOT RECEIVE MY GAS CYLLENDER (DT: 23/04/2011)

LPG Gas — not deliver on time

sir,
this is my third mail to you can i know what happen is going on, i am book my cylinder 20 days before but yet not delivered

now people can say that bharatgas service is not good and agree with those people

MY GAS CYLLENDER WAS FILLED OF 10.02.2011 AFTER THAT I HAV BOOKED SEVERAL TIMES ON PHONE & CONFIRMED BY AGENCY PERSON TO DELIVER THE SAME IN 1 OR 2 DAYS BUT AS ON DATE IE 03.05.2011 I HAVE NOT RECEIVED THE SAME BUT STILL I HAVE NOT RECEIVE MY GAS CYLLENDER CONSUMER NO. 18253.

waste of time to write complain here...no action has been taken on this site if you registered yr complaint.
anil

indane LPG gas agency Mubarakpur Azamgarh U.P. — Cylinder not delivered on time

i have booked for gas (lpg) on dated 08/12/2011 at indane gas agency mubarakpur azamgarh u.p. but still i have,nt get.Bill no.1935 dated 08/12/2011

Indane Gas — not deliver in time

sir
i beg to say that the services of asha gas service (in deoria in u.p. in india) is very bad because my custmore no- 18195 & booking date- 06/03/12 & gas not deliverd till now.

lindane — DELAY IN DELIVERY OF GAS

I have a Indane gas connection at Yadu Indane Gas Service, Sahibabad Indl Area, Sahibabad. My consumer No, is 34884. There is a major problem with this distributor is he takes more than one week- two weeks to deliver the gas after booking. To my knowledge, no distributor takes this much time. He says there is no available. I have transferred my connection to this agency in May 08. Since then the agency has not delivered even a single cylinder in time. I had to keep on ringing up/enquire about the delivery of the cylinder.

lindane — :Leaking of Cooking Gas Cylinder

Leaking Gas

Dear Sir,
Cylinder on delivery was found to be leaking.In spite of several complaints to my distributor, they have not turned to replce the deffective one.Its already 4 days passed,the service is very poor.They are refusing to give the complain number.No action is being taken by my distributor till today. My consumer no is CH14883 and my distributor is M/S CHAUDHARY GAS DISTRIBUTOR,DHANBAD,JHARKHAND. AGENCY CODE No:49030335
I am worried that an unforseen incident is just waiting to happen.I am senior citizen and staying alone.
Kindly take ncessary action on immidiate basis to solve my problem.Your early action in this regard is highly appreciated please
Regard

lindane — Delay in delivery of gas

A gascylinder has been booked more than a week before but not delivered as yet.

lindane — delay in delivery of gas cylinder

i have a gas connection with the company " SREE MA KIRUPA GAS AGENCIES" , SHOP NO : 11, R-30 "A" TNHB COMPLEX,SPARTAN NAGAR,ANNA NAGAR WESTERN EXTENSION,CHENNAI-600 101.My customer no: is 21370. i have booked for a gas cylinder during the last week of september (booking no:5904)
.the dealers told that it will be provided within 10 days..but it was not delivered even after 15 days,i called and enquired once again for which they told that it will be delivered the very next day.but till date(it has almost been around 25 days after booking) it has not been delivered.

lindane — Delayed delivery of gas cylinders

Indane has repeatedly failed to deliver gas cylinders in recent times even after constant reminders. The attitude of the staff is also extremely unbecoming and disappointing to the extend of being outrightly rude. My last booking date was November 13 and yet it hasnr been delivered yet. I sincerely request the concerned party to look into the issue.
Consumer number: 65361
Booking number: 8370
Agency: South Madras gas agency, 13 Thiruvengadam street
RA Puram, Chennai-600028

Krishnadas C H

Sir,
My Gas conection no. B.T. 01102, in Bharat Bhusan Gas Service I am book this conection two time first was dated 8-4-2011 and than second was[protected] but today is[protected] I have no response from That Gas company and I am going to the agency they not attend me. They say go and send SMS or by online booking and today I am not reviceing Cylinder and I am feeling harass of this type of serivce.
I am working in PRESS please help me against this type of service.


from Babu Ram Sharma
Add: House No. 459
Gali No. 3
Main Shyam Park
Sahibabad Gaz., Uttar Pradesh

this is to bring yo in notice that i had booked my cylinder on 20th of jan to k k enterprises iblur branch bangalore. my customer id is 60174. in the name of anchala sharma.

firstly this agency opens at 4.30 pm in the evening . even if we call the agency they never respond to my calls infactthe phone line is either busy always or they never pick up the calls.
i had put this matter to ur customer care people, nut what i can say is the customer care people are also hope less . they never talk properly. the lady sitting there did not talk to me properly over phone.

sitting at the customer care centre and not responding to the customers sounds very poor. she kept the phone woithout completing the conversation.after repeteded calls they simply (the lady) picked up the hand set and kept it aside.

. i really do noytunderstandhwre to put my complaints. i am in urgent need of a cylinder. we are a family of 6 person . my lpg lasts hardly in 25-26 days. evene if i book in 21 days they take their own sweet time to deliver he cylinder on time.

pls do the needful.

rgds

anchala sharma

Sir,

I am Consumer of Rajammal Gas Agency, Vepery, Chennai (My Consumer No.27122).
I booked for Cylinder on 8th May 2009 today is 20th May 2009, I am yet to receive the
Cylinder. We are having only one cylinder and all are working persons. Such delay
causes irretation to us and we are using kerosene stove. Whenever we phoned them
they are telling some reason that their godown is in Redhills, from there they have deliver,
their lorry repair, delivery man is not available... (We are staying in Ayanavaram)
And we also booking the gas once in 2 months only. Every time this is the problem.
Please help us in this regard.

Thanks,
D.Lakshmi
Ayanavaram
Chennai.

respected sir,
i am a subscribe of indane gas service. i have been using the service for 4 years. now i have shifted my residence thus my gas provided agency has been changed. The new gas agency named "TEENA GAS AGENCY" (SURAT)provide the cylinder after minimum 10 days of booking.

sir, in this fast life it is not possible to collect the cylinder at there godown at every booking. so you are kindly requsted to do needful in my case. my own details are below.

NAME :- HARESH KUMAR M. RAVAT
COSTUMER I D :- 2015549
GAS AGENCY :- TEENA GAS AGENCY

MY GAS CONNECTIN NO.32474 in the name of Radha at Jagan Enterprises this, Distributor never deliver the cylinder at my residence. SErvice of this gas distributor is very bad and always delayed for more than a week. Right Now I booked my gas on 11.5.2011 vide registeration no. 3845052 at 10. AM. Today is 16.5.2011 no supply has been receved till. Behavie or Jagan Enterpries emplyees is also very rude and uncivilsied.

Better to cancel the distributorshio of this distributor.

SIR/MADAM
INDAN GAS AGENCY
DIST.ASHWINI GAS AGENCY
MOGRA BADSHAPUR JONPUR UP

MY CONSUMER A/C NO 3418 REETA MATAFER JAISAWAL
THIS IS TO STATE THAT I NEVER GET GAS CYLINDER IN TIME WHENEVER I BOOK.SO WHAT WE DO IS THAT WE GO TO DISTRIBUTOR WHERE THEY SEND BACK WHERE WE WASTE LOT OF MONEY AND TIME FOR GETTING CYLINDER WE GREATLY FEEL INCONVENIENCE FOR MY FAMILY. PLEASE HELP US IN THIS REGARD.ME MY FAMILY FACE LOTS OF PROBLEM.PL.SORT THIS ISSUE AND REPLY ME ON MY MOB.NO.[protected]/[protected]

REETA MATAFER JAISAWAL

SIR/MADAM
INDAN GAS AGENCY
DIST.ASHWINI GAS AGENCY
MOGRA BADSHAPUR JONPUR UP

MY CONSUMER A/C NO 3418 REETA MATAFER JAISAWAL
THIS IS TO STATE THAT I NEVER GET GAS CYLINDER IN TIME WHENEVER I BOOK.SO WHAT WE DO IS THAT WE GO TO DISTRIBUTOR WHERE THEY SEND BACK WHERE WE WASTE LOT OF MONEY AND TIME FOR GETTING CYLINDER WE GREATLY FEEL INCONVENIENCE FOR MY FAMILY. PLEASE HELP US IN THIS REGARD.ME MY FAMILY FACE LOTS OF PROBLEM.PL.SORT THIS ISSUE AND REPLY ME ON MY MOB.NO.[protected]/[protected]

REETA MATAFER JAISAWAL

A bad distribution system. Needs to be more consumer friendly and more so for elderly 82 yrs consumers who need to arrange some one to book the cylinder. Wait for 45 day. Why?..keep a follow up. Then arrange to send someone to the main road to collect the filled cylinder and handover the empty cylinder. A money receipt is not given. Only details is entered in the consumer book. If there is no one to assist these elderly consumers then they have to get it collected from the depot. In spite of being an official consumer, you have to beg people, wait, pay and getting frustrated. If there is a rating for 0 I would have surely given it. For any question pl free to contact me on my cell no [protected] Thanks..Nagendra Prasad Tiwari

lindane — Defective LPG cylinder

Dear Sir/Maam . . .

This complaint is regarding a faulty/defective LPG cylinder . . . Details are as under

COMPANY : Puneet Gas Agency, Rohini, Delhi-110085
CONSUMER NUMBER : 40746

CONSUMER ADDRESS :

74, Jagdamba Apartments
Sector-13, Rohini
Delhi-110085

Indane Gas — Improper supply of gas

I am Krishnaveni and my Customer No. is 39600. I am residing at 25, Rangasayee Street, Perambur, Chennai-11 for the past six months. There was no proper supply of LPG gas. Every month I face the same problem. Even though I have double cylinder through Prakash Gas Agency.