Indane Gas — Not getting service for "Gas Leakage"

Sir,

This is to inform you that my Gas Cylinder is leaking since the past two days. However inspite of repeated alarm by phone (Emergency Numbers:[protected]/1581) and self visit to the concerned distributor (P.L. GAS SERVICE), I am unable to get any acquaintance from the distributor who has supplied the Gas Cylinder.

Being a customer of a Indane I believe it is the responsibility of a distributor to provide immediate assistance for such a serious issue of "Gas Leakage". Isn't "Indane" responsible for any mishap due to the leakage?

Name and registration no. of the concerned distributor is provided as follows:
P.L. GAS SERVICE
VAT Regn. No. - [protected]
Lake Pally, PO: Boral.
District: 24 Parganas (S)

The details of my Gas Connection with Indane is as follows:
Cust. No.: 06892
Name: Amitava Chatterjee
Address: A-10, Nivedita Complex. Pratapgarh
(Opposite to BD Memorial Inst.)

Contact No:[protected]
[protected]

Please let me know is this the kind of service I expect from a reputed company like "Indane". Also please let me know immediately how we can get a service as we are not able to get any acquaintance for the past few days.

Best Regards,
Dipanjan Chatterjee (S/O: Amitava Chatterjee)