[Resolved]  Indane Gas — EMERGENCY NUMBERS

Today there is a major problem in my house. The Indane gas cylinder is leaking. There is no one picking the numbers whatever near to my area (Bangalore - Sahakaranagara) I am trying since 4:00 pm today afternoon. I also tried to search in WEB but there are no emergency numbers

http://www.iocl.com/Products/Indanegas.aspx

Not sure what to do. If anyone finds, please send me an email
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Aug 14, 2020
Complaint marked as Resolved 
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my gas connection was debarred by your agency in ghughus because of my time period was expired to refil my cylinder.so i would like to continue my gas connection.
We find it extremely difficult to get a refill at Mussoorie (Uttarakhand). Earlier a truck, laden with cylinders, used to come to Library or Mall Road and we could get cylinders easily; but now we are asked to procure it from King Craig, about two Km. away. The coolie charges Rs.100/- per trip, but then it is not certain that the cylinder will be available. This time in June' 2010, we had to send a coolie daily for three days and then we were asked to purchase it in black ! A slip is issued by your office on Mall Road and we were told that the slip is valid only for three days, and if the cylinder is not available by then, only way out is to purchase it in black !
Can some arrangements not be made to ease the situation ?
Mrs. Indu Gupta,
"Shantika"
Camel's back Road,
Mussoorie
Consumer No.M-19000
No one picks the call and allways in use busy mode through out the day whenever you call the emergency numbers given for the Indange Gas leakage in chennai region, The numbers given are
[protected]
[protected]

I do not know whom i need to report, but some one able to resolve or talk to the authorities that will really good.otherwise some day because of this a major accidents will occur.
I had a Gas Connection in UP and I got it transferred to Bangalore on 9th Mar 2012. After the transfer I asked for second cyclinder as the agency in UP told that we cna get it easily since it is our right. The KK Indane gas agency in Bangalore (Ulsoor Lake area) told me that I will get it in next one month but when I am calling them after 2 and a half months they are telling that you cannot get it at least for 2 years. They will give different numbers of their bosses and all the people will tell different stories. The problem is very simple if a person has only one cyclinder and the gas in the cylinder gas gets emptied today, he will have no means of cooking till next days as they take 10 days to deliver the gas. So a family is forced either to get it filled from outside or to get gas in black which as per the goverment is a crime. They are forcing us to do the crime and they are telling that even IOCL cannot do anything for them. I am really frustated handling this people. Can someone from here post this to right authorities about the complaints Indane gas is having.

- Mihir
- [protected]
At 11 we have noticed smell in our kitchen my wife said i am hearing a sound near the regulator. I went and saw gas heavily leaking from the bottom of the regulator. The moment i remove the regulator the leak stops and when inserted it is leaking.I have told my wife not to lit any thing and opend all windows and removed the regulator and we came out from the kitchen. I tried to contact the emergency N [protected]. from 12 !3. 30 phone ringing no body lifts. I phoned to INDANE [protected] and after hearing all recorded programs finally a lady took and answered and asked to contact the same [protected]. I tried many times and no body lifts. Well i contacted my supplier dealer /s KK enter prises which is some 15 Km away. all the 3 phone No are ringing and no body lifts. [protected], 25566799, 25513291.Finall y got fed up with the emergency services i went to near by private gas supplier and asked him to give me two inner o rings which comes in the cylinder. The boy removed from one empty cylinder and i happily gave him 10 bugs. I came home and removed the old one and replaced with the other and the leak has stooped. well i agree what i have done is worn. But why the customer care is negligent. and forced the way i have to do my self. if it was worst condition or caught fire. or burst what is our fate. this is India, and every thing is taken casually. My con No CX 3051404
raju

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