[Resolved]  Indane Gas — no service

Address:

Warangal, Andhra Pradesh

Inefficiency of service
The Distributor is not paying any attention towards customers and troubling time and again the majority of customers who are having bonafide connections at each and every instance, by unauthorized mobilizing the cylinders to the adjacent village GARLA illegally which is not in the District and situated in KHAMMAM district the Dealer is having his license for WARANGAL district. Further the dealer is providing additional and extra cylinders to the excess paying customers, for commercial purposes like hotels the domestic gas is being diverted illegally to the commercial and excess paying black business and also providing cylinders (filled) to the Big Shots and people who influence example Media persons, Police, Politicians who will back the malpractices of the distributor with the support police and media the dealer is enjoying blackmarketing due to which the shortage of supply and demand is being drastically differing between supply and demand.The dealer has also faced previous complaints from the large number of customers and it was seized for Mal - Practices. There is no instance of door delivery to the customers ever since its inception as dealer, due to which the major community of Gas Consumers consisting of old age people and women in addition the employees are loosing one Working Day for procuring filled cylinders. The Godown is placed at the distance of more than 3 Kilometers and the Dealer is advising the customers to fetch the filled cylinders from the godown at customer Risk but not their Service especially during festivals every concerned community is suffering severely due to Gas scarcity and inefficiency of Service.
Therefore I sincerely request the concerned authority to kindly consider the Genuine Grievances of the consumer at large and be pleased to deliver the consumers from all kinds of troubles created by the Kodandarama Gas Agency ,DORNAKAL. Please save the larger consumer interests in the interest of justice.


AS WE TALKED WITH SHAKER ( ASST. MANAGER ), WARANGAL. WITH MOBILE NO.[protected] ABOUT THE SERVICE PROVIDING IN THE DORNAKAL. AND REPLAYED THAT THEY WILL NOT PROVIDE SERVICE, AND USING VULGUR LANGUAGE INSTEAD OF PROVIDING THE SERVICE. PLZ KINDLY TAKE ACTION ON HIM, AND ALSO INFORMING US TO GIVE COMPLAINT IN THE CONSUMER FORUM.

S.Mahesh Kumar
H.No.6-1-90,
Near Water Tank, Dornakal.
Cust.No.1966
[protected]

M.Rajkumar
H.No.1-2-140
Jayapuram Street,
Dornakal.
Cust.No.2164
[protected]

T.Heera Singh
H.No.3-2-120,
Shanthi Nagar
Dornakal
Cust.No.01072
[protected]

K.Latha
H.No: 6-1-182,
Shastry nagar Dornakal.
cust no: 2324
[protected]