Indian Oil Corporation [IOC] Complaints & Reviews

we are using Indane LPG connection for the past 14 years. Recently, for past three months, whenever we book for refill through mobile, after some days, it says your refill booking is cancelled. The agency is Ajitha Gas Agency. They are not responding properly. There is no proper information on why its happening so. There is no phone number available to contact them. We have to go in person to the agency and tell them about the problem. Very irresponsible.

I was having a Indian Gas connection No. 2359 by name of My father Mr.Raichand Mishrimal Jain at Village-Khandap, Via-Mokalsar, Tehshil-Siwana, District-Barmer, State-Rajasthan
My father is expire on 27/04/2012 after that i have visited in oct-2012 to Siwana Gas Service at Village-Siwana, District-Barmer for transfer my connection to My mother name Bhanwari Devi w/o Raichand Jain ( Wife ) or My Self Ankit Jain s/o Raichand Jain ( Son ) and as per there guide lines i have submitted the all the stamp paper and forms and documents as per there requirement and rules.
they had inform me that the connection is not working as per there system i have not taken any Gas Silender from last 2 years but my village khandap is 32km far from the Village Siwana and Siwana gas service give service and delivery to all near by village through transport.
and take extra charges. as per my Indain Gas connection dairy record i am taking silender regularly and there deliver men has done the signature and entry in my dairy but the siwana gas service didn't accept it so i neglet it and submitted all the paper as per there requirement for start the same connection and then transfer the connection and they inform me that 1st they will send all the document to there head office at jodhpur, Rajasthan and after that they will get back to me n i have submitted the document in Oct-2012 and as per there information it takes only 1-2 months for transfer but after a 4 month in 1st week of feb-2013 i again contact with them and they said it will be done by 15th feb2013 but its not done so again i contact through cell phone and they said it wont be transfer so better you take a new connection.

In the whole matter i just loose Rs. 5000 and more money in transportation, stationary, stamps etc... and as per there promise they neglet it.

As per the rule the gas silender deliver person must infrom to the office about the delivered a/c no. of customer. because of non information it charge on customers.

there is not a single fault of mine but then to i am not getting my old connection back

My dairy and all documents are there at Siwana gas service

As per the rule they have to start my connection again and transfer it to my mother name or my self

please provide me my connection back

i got lots of troubles

Plz help me..

I want to bring to your notice that free air is not being provided at the Indian oil petrol pump run by P.K.Abraham and sons at Vadasserikara,Pathanamthitta, Kerala. Whenever I approach them for air they say that the machine is out of order.they latest being today , 28/03/2013. This has been causing lot of inconvenience for consumers. Kindly do something about this. Regards Dr.Jayakumar

Sir,
This is for your kind information that, I’m a customer of DIAMOND ENTERPRISE (INDANE gas dealer shop), Diamond Harbour, New Town, South 24 Parganas, W.B. & my Consumer Number is 10655.
But now the problem is that, according to new rules we will get 05 nos gas cylinders from 14.09.2012 to 31.03.2013. But till 28.02.2013 I have taken 04 nos gas cylinders. So still now I will get another one cylinder within 31.03.2013. That’s why today (19.03.2013) I have gone to the dealer shop (DIAMOND ENTERPRISE) to order for refilling my cylinder. But in the office I came to know that (according to the authority) there were delivered total 05 nos gas cylinders to me. As per the booking office the excess date for refilling was on 13.01.2013 & the cylinder was delivered on 15.01.2013. Now the question arises automatically that, is it possible as per the govt rules? The most important thing is that the particular refilling order date (13.01.2013) & the delivery date (15.03.2013) isn’t entered in my Gas Delivery Book; it’s only in their computer.
But one cylinder is very necessary for my family within 31st March without any extra charges. So in this circumstances if you kindly take necessary steps as early as possible if I want the 5th cylinder without extra charges within 31st March then I will be highly obliged to you.

I had booked a LPG cylinder (B-07) on 24 January 2013 at P.L.Gas Service (Bkg. No.500553 & Cash Memo No. 14032). It got delivered on 29 January 2013. But strangely while all the previous cylinders used to last for 5 weeks and above, this one got exhausted within 14 days only!! Later when I checked the cylinder, it was found that the junction part between the cylinder body and cylinder valve it was cemented! Thus I have been a loser for being delivered with a faulty cylinder. Why is domestic gas being supplied in old defective cylinders? Please look into this matter. Thanking you.
Gopesh Chandra Das
(Consumer No. 07362)
2/1 Shib Mandir Road
Kolkata-700096

My consumer no.24232,I booked for gas on[protected].My booking no is 410184.I got message on[protected] cylinder has been delivered against your refill booking 410184 with cash memo 4982.But till date i cant receive my cylinder with gas.Pl take action and provide us as earliest .thanking you

Sir, my self Dibyajyoti Mandal bearing consumer no2302 under Priyanka Gas Agency, Bongaigaon Assam. My service has been transferred & I have also tranferred my LPG connection to silchar. Accordingly I have submitted all such required documents after all formalities to M/s AYESHA GAS AGENCY, SILCHAR on 16th Jan 2013. After that I have visited more than 15 time to know when I will have my cylinder. But no Positive response has been shown by the staff & the proprietor.

This is my sincere request to the concern authority to reonnect my connection at earliest.

Regards
Dibyajyoti Mandal
ph- [protected]

Golden gas service (dealer code 103834),palam vihar gurgaon, an agency of Indane, supply gas cylinder to us vide customer consumer no.850128. Government have sanctioned 5 gas cylinders at subsidised rate to each consumer. I was supplied 3rd cylinder vide cash memo no.10060 (Order no.91690) DT. 15.1.13 for Rs.935 instead of Rs.415. On enquiry I was informed the excess am to be adjusted in next bill. It was not done in bill no.5289/13141 dt. 8.2.13, where I have paid Rs.415. Complaint lodged with indane vide reg no.843650 dt. 2.3.13, but no response. Today 5th cylinder supplied vide bill no.12987 Order 7824) dt.16.3.13 and am charged is Rs.415, without any adjustment of excess am. paid on 3rd supply.
JC Sachdeva, J-988, Palam Vihar, Gurgaon (M [protected]).

M/S VENKATASAI GAS AGENCY, INDANE GAS DEALER, MADHAPUR ,SERILINGAMPALLY mandal, RANGAREDDY dist, ANDHRAPRADESH, OVER CHARGING FOR NEW LPG GAS CONNECTION i.e ABOUT Rs3500/- CHARGING. IF THE CONSUMER DENIED TO PAY THE EXCESS AMOUNT THEY REJECT TO GIVE CONNECTION EVEN M/s IOCL ALLOTTED THE CONNECTION. THIS IS OUR 16th COMPLAINT NO BODY REACTED AGAINST THIS FRAUD, FINALLY WE CAME TO THE CONCLUSION THAT NOT TO COMPLAINT AFTER THIS.

Bokking reference No. [protected] made on Feb 20, 2013. Remained undelivered for 30 days till date in spite of repeated compliant. We do not have a cylinder depends on the outside food now. Surprisingly on follow up the response was found that it is resolved and cylinder delivered. Clear nexus between distributor and concerned Indane official. Can you look into it to ensure immediate supply of cylinder and curb such criminal collusion at Indane system? The distributor never lift the phone and there was no solution from the central toll free number. Lakhs of people are victim of such nexus for commercial gains.

Dear sir

During my way to Bangalore from Bellary I have taken Innova, near D.Hirehal about 20Kilometers from Bellary I had filled diesel tank which was empty except 4 to 5 Liters at M/s Sree Sai Lakshmi IOCL Dealer, Lingammanahalli- [protected], IOCL dealer has filled diesel with 64.08 liters. Innova fuel tank capacity it self is 55 liters max. Already 4 to 5 liters +64.08 around 69 liters was filled. Now therefore, how it is possible to fill 64.08 + 4 to 5 liters when the capacity of the fuel tank itself is 55 Liters. Attaching here with the receipt.

Dated 17.03.2013

Respected sir,

I am one of the Indane Gas consumer, my consumer no is 04715, under Distributor Cooking Centre, 77 G.T Road Rishra ( Hooghly) W.B Pin 712248.

due to my personal reason i stopped my Mobile no.[protected] which i was using for booking through IVRS System , now i cencilled my old mobile number & given new & current mobile no ([protected] ) to my distributor...

I am having Indane LPG connection. Their webcite offers SMS/ IVRS/ Online booking / Customer complaint contact Telephone nos. But they never work 24/7 of the times.

If they never work I wonder why these PSU giants have put them in the first place and claim to provide this service to the customer on the webcite. It is time this fraud is exposed and these companies are penalized for taking their customer indifferently.

Regards

H. Singh

My consumer number is F9188 and distributor is Farid Gas service, SCF 213, First floor, opposite local bus stand, Manimajra , Chandigarh 160101. When i change the cylinder, after its finished ,it leaks and i have to call the gas agency person to do the needfull. Due to this I have a refill cylinder but cannot use it, as it leaks. I have also complaint everytime to the agency people but they do not pay any heed to my grievances. Please help

The petrol charge decreased Rs.2 on last night, but when i put petrol on[protected] @ 09:01AM, the price was same as old. They are not reduced the amonut.

Sree Lakshmi Company Link road Bommasandra

I'm Krishna Sinha a widow women and alone. i went to transferred my father gas connection in may name to the GAS & GADGET DISTRIBUTOR an INDIAN OIL PETROLEUM authorized distributor.my mother had expired, so i gave them their desired documents and court affidavit but they charging me RS. 2440/- after submitted all of these documents,they call its security deposit.but my point is why i give them second time 1st time of my connection already them gave so.and petroleum company rules is no money to transfer any connection in blood relation.so why they doing this against the law.
so if you are alive so please help me on this matter.
thanks & regards
Krishna Sinha
[protected]

DEAR SIR

I HAVE PURCHASE INDEN GAS CONNECTION DATED 17/06/2011 FROM AGENCY AFTER THAT I BOOK SECOND CYLENDER DATED 13/06/2012 BOOKING NO IS 1026 BUT TILL DATE SECOND CYLENDER NOT GIVEN BY AGENCY .AGENCY PERSON TELL THIS MONTH ,AFTER THIS MONTH AGENCY SIDE NOT PROPARLY SAPPORT

MY DETAILS GIVEN BELOW
GURUDAS N WATVE
KALMATH RUI COLONY
KANKAVLI DIST SINDHUDURG
MO [protected]

INDEN GAS COUNSUMER NO 18534

Someone is fradulantely booking refill gas cylinders under my connection.
I first got SMS on my registered mobile number on 2nd march 2013 for refill booking no[protected]....again on 12th march another cylinder has been booked under my connection with refill booking number[protected]. I have not booked any cylinder and neither have they been delivered to me. Someone is fradulently booking cylinders under my connection.

Pls help...under the new regulations, I am entitled only 9 cylinders under subsidy and this way I will loose my subsidised refill.

I have moved my residence 3 months ago and was out of town...I have just returned and was about to apply for transfer my connection when I started getting these SMS.

Pls help....my agency is K2 international, sharia vihar, new delhi.

Hi,

I am a receipient of the LPG cylinders from Indane. My consumer # is AG10313. I had booked my gas cylinder on 5th Jan 2013. The cylinder got delivered on 9th Jan 2013. I was unwell and the gas was received my my maid. When I went to install the cylinder on 9th Mar 2013, I found that the cylinder was sealed by empty. When I went and complained to the distributorm, they ignored my request and asked me to apply for a new cylinder.

Please help with my request.

Below are the distributor details.

Agnish Indane Service
333 Canal Street,Sreebhumi,Kolkata - 48
Phone #[protected]

I have booked domestic gas cylinder of Indane on 15.02.2013 .So far gas cylinder has not been delivered at my residence.Not only this but my order id is also not generated in the online portal which was supposed to be generated on the very next day of booking.
I am also attaching the booking summary .

It is requested to take necessary action so that these indane people do not harass public and force them to purchase domestic cylinders in black.