[Resolved]  Indane Gas — Second Cylinder (DBC) not issued & fake booking on my account

Address:

Gurgaon, Haryana

Dear Sir/Mam,

I am not able to submit my complaint using the online idane account, however not able to sumbit the same from last few days & assume that this option is temperarily not available, therefore would like sumbit my complain as I have not been heard by anyone on the agency & the online complaint option is not woriking. I have narrated the issue below.

This is to bring in your kind notice that I had applied for the DBC in July 2010; however I have not received the DBC till date. I have visited to Mata Sheetla Gas agencey several times, however did not get a satisfactory answer. The representative Ms Mamta told me that we don’t have the stock available; drop the copy of your booking & you will be informed as soon as the stock will be available. I have done this several times, however never received a call to collect my DBC. Also I found that few customers who had booked after me, they have got their DBC.

Request you to look into the issue & revert at the earliest as to by when I can expect by DBC. I have been harassed by the working staff appointed at the agency & their rude behaviour is not at all acceptable.

I have attached the scanned copy of my original gas paper.

Thank you.
Regards,
Vinay Kumar
Consumer No -215697
Contact -[protected]