[Resolved]  Indane Gas — Cylinder not delivered even after 20 days and poor service

Address:

Bangalore, Karnataka

Cylinder not delivered even after 20 days and poor service
Consumer No : 70763 Name : Ester Rani, Distributor : Rashmi Gas Agency, Mysore Road, Bangalore.
Sir,
This is third time I’m booking for one same cylinder, on 15th of March I booked first time they said with 2 days cylinder will be delivered, but that is not happened when I checked with agency they said door is locked. But it’s not true we are at home only. Second time I went there and made direct booking and took the booking no also: 3459 and I explained to then, that we are at home only but last time my booking was cancelled due to door lock please take care this time. But unfortunately the same is happened second time also. When I called the agency there is no proper response they simply hold the call for few minutes and disconnect the call. Very poor service by agency even when we go to office they won’t respect also to the customer. Today I booked third time the booking number is : 2921 I’m not sure whether this they will deliver or not. Last two months before also it happened like this only. This is not only for me, I saw several people are standing like with same problem in the agency. So finally felt it’s better to make a complaint against the agency to INDANE to look into this. To improve the quality of service to public by the agency.