[Resolved]  Indane Indian Oil — Delay in delivery of cooking gas

i am consummer of indane having my customer no. 2086 with M/S SECULAR GAS SERVICE, SECTOR:11, Panchkula, code[protected].Tel.[protected], 2585676.As per norms i have to book my refil after 21 days of receiving the filled refil and supply is to be insured by the gas agency in 2-3days. But in these days the gas agency is taking 15days to supply the refil after 21days booking viz i am getting the refil after 36 days.Inspite of double
cylinder connection, i am facing the problem of shortage of cooking gas. Please look in to matter.Thanks.
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Aug 14, 2020
Complaint marked as Resolved 
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Indane Cooking Gas -Indian Oil — Delay in Supply of Gas

There has been substantial delay in supply of Gas by Verma Gas Agency, F-6, Paul Market, Mandawali, Delhi 110 092 (Tel:[protected] &[protected]. Booking of Gas is accepted only after 20 days of delivery. Again supply is delayed by more than 5 days. Thus it takes around a month for supply of a cylinder of gas.
I have got two cylinders with no purpose being served as both the cylinders remain empty some time.
I approached to Verma Gas Agency and he refused to accede to my request telling that it is beyond his powers.
Could the Indian Oils please intimate the reasons for delay in supply of cooking gas.
My consumption of cooking gas is one cylinder/20 days.
I have been using the Indane Gas for long time and have never had such problem and think probably it is due to the Verma Gas Agency's behaviour.
May kindly streamline the position so that our regular supply of cooking gas is maintained.
Kind Regards
Faiyaz Ahmad Khan
Consumer No. M08691,
E-6, Friends Apartments,
Plot No. 49,
I.P.Extention,
Delhi 110 092
SIR,
CONNECTION NO:-9507
NAME :- SANTOSH KUMAR/HAZARI LAL SRIVASTAVA
VENDER NAME:- TAPESHWARI GAS SERVICE
ADDRESS :- ADJ KHERE PATI BABA MANDIR,THE MALL ROAD,KANPUR-208001

COMPLAINT:- DATE OF BOOKING OF GAS WAS 18.08.2010.TILL DATE THE DELIVERY IS NOT MADE.ON CONTACTING ON PH.NO.[protected] THE RESPONSE WAS IT WILL TAKE 5 TO 6 DAYS MORE. THIS IS NOT THE FIRST TIME IT HAPPEN REGULARLY.

PL.TAKE SERIOUS STEP TO SOLVE THIS PROBLEM.
THANING YOU,
YOURS FAITHFULLY,
ANURAJ SRIVASTAVA(SON)
MO.NO.[protected]

Indian Oil — delay in delivery

Respected Sir / Madam,

We had booked our Gas Cylinder on 29th January,12 with M/s Sri Ram Gas Agencies. Till now we have not received the Cylinder and non of the numbers of the gas agency is not working.

Details are as follows:

Consumer No. 11267
Reference No.. 210390

On 5th March,12 I received an SMS stating " Dear Inande Customer, against your refill booking 210390, cash memo 158 generated, cylinder shall be delivered shortly" but till now we have not received the same.

Yours faithfully,

M. Ajitha
[protected]

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