[Resolved]  Indane LPG — Non availability of LPG Cylinders and Petition against Sale Officer

Sir,

Sub: -Non availability of LPG Cylinders and Petition against Sale Officer.

Ref: -Consumer No.7867, Pradeep Agencies, Thalayolaparambu. (Ph[protected] Kottayam(district), Kerala.

I am submitting a petition for your kind consideration and further necessary action.

I am a consumer of LPG, IOC with Consumer No.7867 and is attached to Pradeep Agencies, Thalayolaparambu. I have booked for a filled Cylinder on 16 /12/2008, and the booking No.4006 (Last delivery date: 15/11/2008 Receipt No.58103). But I haven’t got the cylinder till date. I enquired to the agency about the delay in many times. But I haven’t got any satisfactory reply. More over the authorities of the agency replied very sharply with arrogance and said that “you can change your connection from here to somewhere else”

On local enquiry it is understood that the agency issued cylinders without looking the Priority of Booking Number and Date.

So the matter intimated telephonically to Mr. Lohithakshan, LPG Sale Officer Kottayam ([protected]) in many times. But he also ignored my complaint and his approach is in favour of the agency.

In these circumstances I humbly request you to take necessary action against the concerned sale Officer for non attention of my grievance and to the agency to issue the filled LPG cylinder at the earliest, without any problems in future supplies.

Thanking you,
Yours faithfully,
Ayamkudy,
[protected] Santhosh Kumar K.S.