Indian Oil Corporation [IOC] Complaints & Reviews

Domestic LPG Gas — non booking of LPG gas

consumer no. AG/27538
distributor name. AGNIRAJ
Town. Siliguri

non booking of gas by distributor

Indane Gas/Cooking Gas — Delay in delievery of Gas cylinder

MY NAME : ABHINAV GUPTA
MY CONSUMER # IS CA-23848
OUR DISRTIBUTOR IS :
COOKWELL GAS SERVICE, FEROZEPUR ROAD,LUDHIANA
PHONE :[protected] /[protected]

DISTRIBUTOR REFUSES TO BOOK REFILL ON PRETEXT THAT
THEY DELIVERED THE GAS TO US ON 29.12.2007 , WHICH IS NOT CORRECT.
THE LAST CYLENDER WAS BOOKED ON 29.11.2007 AND WAS DELIVERED TO US ON 01.12.2007.
RELAVENT ENTRIES ARE ALREADY MADE IN OUR PASS BOOK.
DISTRIBUTOR IS NOT READY TO LISTEN TO US.
PLS LOOK INTO THE MATTER ON TOP PRIORITY BASIS
REGARDS
ABHINAV GUPTA

INDANE LPG COOKING GAS — DELAY IN DELIVERY OF GAS CYLINDER

Dear Sir

My consumer No: 30759. Distributor's Name: M/S Sekar Gas Agency, 84 A/1 TH Road, Kalidipet, Chennai-600 019. Every month, whenever we book the gas cylinder, we used to get the reply saying that "Cylinder will be delivered after a week time due to Load Problem"

Recently we have booked the cylinder on 01.01.08. Immediately reply from the distributor was that we will be getting only on 10th Jan 08. Still they have not delivered the gas cylinder.

This type of regular delay in delivery made us to suffer with both the cylinders EMPTY. Hence we request you to instruct suitably the distributor todeliver the cylinder immediately

Yours sincerly

M Shanmugam

INDANE LPG COOKING GAS — booked on 1260 but not delivered

I am consumer having consumer no.14119.My distibutor name is SAI SEWA ENTERPRISES, shop no.2, sector-B, CSC, GF, vasant kunj, new delhi-70.Distibutor's telephone no.[protected] & 26134492 never replied so that we cannot book our refill on phone. So i booked my refill on 1260 on[protected] and my booking no.was 20 but till i was not dlivered the gas refill.Today i booked once again on 1260 and my booking no. was 34 dated[protected]. Kindly look into the matter and help me to deliver my refill gas as early as possible.
thank you.
Sanjay Kumar Akela

Indane/L.P.G — delay in delivery of gas cylinder-reg

I mention this on behalf of my mother-in -law, P.Leelamma(con.no.18386), residing at qrtr no.1A, K.A.U Staff Quarters, Vellanikkara, Thrissur..She registered for a refill with Sooraj Gas Agencies, Nadathara, Thrissur, Thrissur, KERALA on 25-07-08 and the cylinder is not delivered till date ie 4-9-2008.We have contacted more than 20 times vide phone and they took no interest to deliver.we even sugested we would get the cylinder ourself from the agency and that was also put down saying they have no filled cylinders with them.It is embarassing that they served with refill to some people ignoring the seniority.Hence it is requested to take NEC. ACTION AGAINSTthe dealer andprovide us with a refill.please note that their practice is to come at any day of the month rather than any particular day and if we are not there at our residence we will miss the refill.Hence it is requested to fill in the date of booking and the date of delivery in the consumer book

LPG GAS Indane — delay in delivery of gas cylinder

sir,

my wife is a consumer of indane gas. my agency is paruvelil gas agency, I T I junction, chengannoor,
m c road, kerala . my consumer no:26243
i have booked for a cylinder from this agencyo on[protected] till date not supplied the refilled cylinder ie 54 days over, iam out of station, so my wife contact them directly and through phone also for several times, but they respond to my wife in a rude way, and i came to know that cylinders are available in the black markets of this agency for RS 500and cylinders also available in her house near iti junction, she is working as astaff in this agency.most of the consumers in this agency facing the same problem.i have to take care 4 members in my family and mostly depend on gas for cooking.
so iam requesting to take necessary steps aganist this agency for my complaint as early as.


yours faithfully
jacob george

Indane Gas — delay in delivery of cooking gas cylinders

Anushka Indane services located in nerul, navi mumbai, maharashtra doesnt deliver Cooking gas cylinders even in one month.

Indane LPG — delay in delivery of gas cylinder

My distributor is Golden Flame, address 42/139C New Ballygunge Road, Kolkata - 700039 . My Consumer No. is 05134 . My booking No. is 4821 dt. 12.08.2009 . At the time of booking on 12.08.2009, I was told there will be a delay of 10/12 days for delivery of gas . On 20.08.2009, when I contacted again I was told there will be delay of another 2/3 days . When I again contacted today ie on 28.08.2009, I was told that they can not deliver my LPG cylinder until after 21 days from the date of last delivery which was on 07.08.2009 . I am not aware of any such rules . If there is any such rule and if there is shortage of supply, the Indian Oil Corpn . should announce such things in public for public awareness . Besides, on checking the bill, I find that my last cylinder was delivered on 07.08.2009 though the bill was issued on 05.08.2009 ie there was a delay of 2 days even after the bill was issued .

INDANE LPG (COOKING) — DELAY IN DELIVERY OF LPG

Sir,

Almost every month I am seeing a delay in delivery of Indane Cylinder. The distributor Veer Sachi Indane Gas (Damana Bazar, C. S Pur, BBSR - 751 016, Ph:[protected]/6532805) only entertains fresh application after 17-20 days of delivery of one Cylinder. However, fact is they supply Cylinder after 10-15 days of booking with repeated follow up. For examplle, we received cylinder on 28-Oct-2009. They specifically told that they won't entertain new booking before 15-Nov. So, we did fresh booking on 17-Nov. Till today I didn't receive fresh cylinder. Existing Cylinder is exhausted. Once asked Veer Sachi is telling that they can't provide fresh cylinder before 25-Nov. Now I have no cylinder at home for cooking.

One more issue. The person who supplies the cylinder at my home often asks for extra money on top of price of the gas. He also mentions that if this extra money is provided then only gas will be disbursed on time

Appreciate if you kindly look into this matter and streamline process here.

RANJAN KUMAR DAS
Consumer Number: 5901
Flat No: L - 1/27
Gangotri VIP Enclave
C. S Pur
Bhubaneswar - 751 016

LPG cooking gas cylinder — Non Delivery of refill gas cylinder

I booked cylinder refilling on 1/1/2010 on computer. Thereafter visited the agency - Agni Gas Agency- 13 Sukhram Chambers, N.H.No 8, Bapunagar-24 on 15/1/2010. The office was closed. I contacted Mr. Krishnaji employee of the agency on his mobile no. [protected] and requested him for urgent delivery of refilled cylinder. My customer no. is 20032.I again contacted Mr. Krishnaji on his above mobile no. and repeated my request on 16/1/2010. Till today cylinder is not supplied. This is happening for last 9months. The agency is not complying on facality of cylinder reffiling booking on computer. In past I brought this fact to the notice of grievance officer Mr. Sagara saheb on his telephone no[protected] many times in past. pls do the needfull in the matter.

cooking gas(indane)-LPG cylinder — non-delivery of cylinder

Dear Sir,
I am acustomer (72389) of cooking gas=-Thiruvanmiyur,Indane residing at AA43, RBI satff qtrs besant Nagar.I did not get the cylinder bookied 15 days back.I want it on May 15, at my house as on other days we will not be at home.Please ensure
Suchitra Chowdhury RBI DGM

Sir I want to know date of booking after delivery date. After received one cyclinder when will again book another cylinder. I have two cyclinders. pl specify rules to book and how many days we will get it.. any rules issued by indane gas administrator.

Indane Gas Agency — delay in delivery of cooking gas cylinder

I am a holder of Indane cooking Gas Nol S 3609, I booked my gas on 20th august2010. I was told it would be delivered in 3 days time. Since then I have been calling the company everyday but no result. When they pick up the call they promise to send immediately. I also visited the company on three occasions where I was told it will be delivered . They are short of delivery boys or the delivery boy does not know the address. My gas has not been delivered. Today is 2nd september 2010 but gas cylinder yet not reached at my home Where as the gas has not been delivered. Could some one help me
Thank you.

gas — Non Delivery of Cooking Gas after 10 days of Booking

Chirayu Gas Service, Kalyan [E]

Gas refill cylinders are available across the table for a premium of Rs 10, but if you legally book a gas cylinder, it is not delivered even after 12 days of booking.

Defenitely something is fishy. Will the authorites look into this?

Roy Kurian

Indane Cooking Gas Cylinder — non delivery after 10 days of booking

I had booked an indane cooking gas cylinder on 15.11.2010 at "Sondhi Gas Service", Saket, Delhi. But even till 10 days I have not been delivered the cylinder on the excuse that there is no delivery. Is there no delivery of gas till 10 days or the concerned people are busy filling up their pockets by black marketing the cylinders at higher prices?? Who are these people fooling?? Are there no authorities to look after this kind of behaviour by the gas agencies??

INDANE LPG COOKING GAS — delayed delivery cooking gas

dear sir
This is Thangavelu .My indane lpg consumer no : 70181.It is a month ago that i registered for a new cylinder ,still i haven't received.

kindly take necessary steps
thanks
Thangavelu

INDANE LPG GAS Cylinder — delay of delivery of gas cylinder

My name is Deepika sharma.I booked my cylinder on 13-april-2011 and its 19th of april today
and have'nt recieved it yet.i called many times but they don't even pick up the calls which makes all very difficult for us.
customer no.21883
HNo.214 PKT B/5 2nd floor
SEC 11 Rohini-110085
Phn:[protected]
Mob:[protected]

I am a holder of Indane cooking Gas Nol P 30785, I booked my gas on 29th march 2011. I was told it would be delivered in 3 days time. Since then I have been calling the company everyday but no result. When they pick up the call they promise to send immediately. I also visited the company on three occasions where I was told it will be delivered . They are short of delivery boys or the delivery boy does not know the address. My gas has not been delivered. Today is 21st April 2010 but gas cylinder yet not reached at my home Where as the gas has not been delivered. Could some one help me
Thank you.

Indane Gas — unusual delay to get refill cylinder

sir, we consumers of indane domestic gas in ambalappuzha have unusual delay to get refill cylinder.seniority is overruled by the agency.please conduct a vigilance enquiry

Indane Gas — Unusual delay in delivery of gas cylinders

My gas connection vendor is M/s Kwic Gas Service,Jwala Heri Market ,Paschim Vihar, New Delhi under consumer no.3096.I booked my gas on 19/8/2009 thru centralised booking line of Indane with booking no.12 but when the cylinder was not delivered, I checked up with the Vendor but to my surprise they told me that there was no booking done on my consumer no.
Therefore, I had no other choice and booked the refill with the Vendor on 27/08/2009 again but such is the pathetic state of affairs that till date the refill has not been delivered.Moreover, I would also emphasize on the point that inordinate delay in delivery of refill cylinders is a regular feature with this vendor and I request thru this forum for audit of this complaint by M/s Indane and i am fully confident that most of the other consumers will also endorse my view.
I request this forum to help me in getting delivery of the refill and also put things in right place at M/s Kwic Gas Service.

Thanx and kind regards,

HARBHAJAN KAUR

IOCL/INDANE COOKING GAS — UNUSUAL DELAY OF GAS SUPPLY

I'm a consumer of INDANE COOKING GAS having consumer No. K7372, SV No. 217182 dated 5/1/2000 under your distributor M/S KONNAGAR GAS SERVICE,77/A/2 G.T.ROAD(EAST),KONNAGAR,HOOGHLY(W.B.).I used to get delivery of gas within 10 to 15 days from a statutory registration after 21days of last delivery.In this instant case I have registered with distributor vide Order No.3778 dated 9/9/2009 i.e. after 23 days but the said order is being executed today on 2/10/2009.In view of above it is requested that the matter may be looked into by the appropriate authority.

Indane LPG — Purposeful delay in supply of domestic gas

The cooking gas supllied by almost all companies are not suppling sufficient gas to its customers. The plight of the customer is increased due to malpractices. Our distributor "Rai Indane Gas Distributors" at Sullia of Karnataka State is booking gas after 21 days of supply, my problem is
1. He takes his own time distributing next cylinder. It varies from 10 to 25 days.
2. The distributing vehical always carries extra cylinders to be sold at a rate of 500Rs without reciept.
3. The bill is generated on the date of booking and not on the date of payment. This is highly irreguler.
4. Spurious booking for the rarly used rulral customers is done.

IOCL — Delay in LPG Gas Delivery

My consumer # is 9931 and registered with Mithila Gas Agency, Sec-18, Noida.R/o-flat no.17/15,pocket -7, janta flat sec-82. I had always a big concern while booking my gas. The phone numbers given by Gas Agencies were never reachable and it was a real pain to book your gas. Even after booking I always had to wait for minimum 10 days for the delivery. I got to know about a new service started by Tomo Gas Service which claims to deliver in 4 days for sure. My booking experience was improved a lot by using Tomo gas booking but unfortunaetly the delivery promises were all fake. I experienced this for multiple months and I always had to lodge complaints then only I use to get the delivery.
I am very disappointed to see the response as a consumer and wish to lodge my complaint against the system India Oil has provided. Tomo gas service should be monitored for their claims.


Bhibhuti Bhushan
[protected]

Sir,

I am the customer of Vadodara and having connection no 9283. Our gas agency is Apna Bazar. we have problem that he does not lift phone for booking gas, we are to go to his office at Alkapuri. If we complaint about this he does not listen and has not improved the phone picking or lifting service for booking the gas.

will you please help us

K L Rana
2353231

Sir,
I am a customer of TIRUPATI GAS SERVICE, BULANDSHAHR[Distt.-Bulandshahr-U.P].My Cust.No. is 4347. I have booked LPG cooking gas on line on14/05/2012.My booking no. is 6024.But till date the cooking gas could not be delivered by aforementioned agency.The reply given by honour of agency is not satisfactory & behaviour of agency is rough nature. Kindly help to provide LPG gas.My email address ranjan.[protected]@ gmail.com
THANKS

DEAR SIR,
1.I AM LIVING IN BONGAIGAON TOWN.
2.MY CUSTOMER ID IS M-00675
3.DATE OF BOOKING FOR HOME DELIVERY OF LPG CYLLINDER (DOMESTIC) FOR THE ABOVE ID IS 17/08/2013 & THE NO IS-506
4.I HAVE NOT RECEIVED YET THE CYLLINDER.
-PLEASE DO THE NEEDFUL TO PROVIDE THE SAME AT THE EARLIEST

DEAR SIR,
1.I, SRI H SARMA IS LIVING IN BONGAIGAON TOWN.
2.MY CUSTOMER ID IS M-00675
3.DATE OF BOOKING FOR HOME DELIVERY OF LPG CYLLINDER (DOMESTIC) FOR THE ABOVE ID IS 17/08/2013 & THE NO IS-506
4.I HAVE NOT RECEIVED YET THE CYLLINDER.
-PLEASE DO THE NEEDFUL TO PROVIDE THE SAME AT THE EARLIEST

LPG Cylinder (Indane) — Cylinder not received

I have done my cylinder booking on 18th Dec, 2008 (Name: Nirmal Daga; connection ID: 38769)

Still I have not received the cylinder.

Every time we ask them (personally or by phone), then they say this will reach at your home by tomorrow.

We don't know when their tomorrow comes.

My Contact Nos: [protected]

Raghu Gas Services Contact nos.:[protected]/[protected]

Best Regards,

Nirmal Daga

Indane Gas — LPG Cylinder not received

gas not received
i had booked a cylinder of lpg gas on 10 days before but i havnt received till date. I asked my gas distributor Saravana Gas Agency, 25/19, Gandhi Raod, Kamaraj Nagar, Perungalathur, Chennai 63, they told everytime we sent your gas refil and get it today ...like this told past five days. My consumer number is 2147. Concern authority person take action agasint this complint and do needful for the same. Thanks Gurumoorthi
[protected] Perungalathur

Indane Gas — Delay in supply & Cheating with wrong Information,

I have an Indane gas connection is with the with chittorappan Gas agencies Chittor, Cochin. With Consumer No.-9606 I booked for my gas on 04/08/2009 with the booking No. 731, Actually I booked for the same one week previously to that date but they doesn’t accept the booking saying that you are eligible for booking after two days of issue and should ensure the availability of empty cylinder. Then again I telephonically booked the same on the above date and assured me the gas will disburse with in two days. But the Item not supplied yet. Even I make Telephone to the dealer’s office and they miss feeded me saying that the gas supply tomorrow, some time saying today so the item still not supply. My Spare cylinder also emptied that made so many difficulties during “ONAM Holidays”

I request you to take this mater and Check wheather my turn in due and ensure the availabity in due date other wise is the agency purposely cheating me

Indane Gas — Delay in Supply after due date

we are having our gas connection with indane gas dealer i.e. INDORE INDANE and our due date for the gas cylinder was 11/11/09 and we have booked it on the same day but the supply is not made till today i.e. 18/11/09 and when we make call they tell that today it will be delivered to day and we have not recd
this problem we are facing every time the supply from the dealer side is not satisfactory, we have make daily phone call but they dont respond properly to the phone call

so kindly take any action regarding this problem

Indane Gas Cylinder — Adulterated Gas provided by Indian

Dear Sir,

I want to bring this to your notice that we have been facing this as a mundane procedure of receiving the gas cylinder which is adulterated with water(mostly spoken). The other issues are as follows:
1. The cylinder provided by Indane is outdated. We had to fight with them to replace with a recently sealed one, however they clearly refused stating that everyone uses the same.
2. A recent incident due to which i had to file this complaint today, i.e. 5th Jan 2010, is that just after 3 days of a new cylinder been installed, the flames extinguishes everyone now and then. Since the gas stove is in a good running condition, its hard to believe why the flames is turned off.

The Gas Agency where we receive the gas is from "Kalkaji Gas Service", Shop no#4, L-II, LIG, DDA Shopping Centre, Kalkaji, New Delhi- 110019.
Tel[protected].

My details is- Customer Number- 31142

Please look into this matter and would be highly appreciated if things can be put into place as there could be a lot of them facing the same issue in this locality.

Looking forward for a positive and efficient response, else further action need to be escalated.

Regards,
Rabi Das
[protected]

There is Adulteration happening in Gas Cylinders in Local Shops around Hebbal & Hebbal - Kempapura, Bangalore By Cheating Customers by Giving Lesser Quantity of Gas than mentioned on the Cylinder. Several Shops around here are Cheating Customers by Giving 3 KG of Gas Quantity which Should have been Ideally 5 KG. The Concerned Government Officials in Bangalore should look into this Serious Matter.

There has been Delay in Supplying Gas Indane Cylinder near Residential Areas in Hebbal - Kempapura, Bangalore by 26 to 30 Days. Though Booking has been done, Even then the Indane Gas Cylinder is Delaying Supplying Gas Cylinder by another 5 to 6 days thus Delaying by More than 1 Month

indian oil/LPg — LPG CYLINDER DISTRIBUTION

SIR AT PRANKUR INDANE GAS SERVICES LAL KUAN GHAZIABAD THE DISTRIBUTION OF LPG CYLINDER ARE NOT ACCEPTABLE.EVEN SOME COSTUMERS GET 5 TO 10 CYLINDER DAILY AND SOME DOES NOT GET ANY ONE IN A MONTH.
I THINK THIS IS ALL HAPPENING BY BLACK MARKETING.THEY DO MISS BEHAVE WHEN WE ASK ABOUT IT.
THANK YOU

Resp.sir.
we are the consumer of
M/S.Sandhan gas agency, guwahati
my-id-7708500, we faching much
trouble regarding supply of
lpg after-22/02/2012 cylinder not
yet supply till-02/05/2012 areamanager
of lpg division may kindly look into
the matter and try to supply
the irregularites of the said
thanking you
withregards
manik dey
guwahati
phone-[protected]

Agree. I have faced similar problem at other Petrol pumps of Indian Oil which is in Chamrajpet near Ram mandir

Sir,

I forgot to write my mobile no. kindly update me on my no. [protected]. I am still awaiting reply to my complaint. kindly do the needful.
My destributor COMMANDER GAS SERVICE Raja ji puram lucknow is not informing even regarding BOOKING RULES whether fresh booking
for refill is after 21 days of booking or delivery. Kindly HELP.

book refill on 3/09/11 with booking no 247999 and cash memo number 4974 consumer number 24881 till date i have not received cylinder

Indane Gas — non booking and delivery of refile

Dear Sirs
I am a consumer Of Raj Flame Rama Park Najafgarh Road Uttam Nagar New Delhi 110059 and my consumer No. is RF 5856. I am trying for booking of refile since 25.03.09 on Phone No. 011=25337713 and 25338997 but both No. respnse is no reply. I booked on 1260 on 26.03.09 and booing No. is 2 but till date I have not received refile
Krishan Kumar Tyagi
House No. 32 Partap enclave Mohan Garden Uttam Nagar New Delhi 110059 Phone [protected]

Indian Oil Complaints & Reviews - refilling of gass booking no.202993 with h cash memo. 1113 Indian Oil complaints
Indian Oil, jabalpur, Jabalpur, Madhya Pradesh
Location: jabalpur, Jabalpur, Madhya Pradesh, India

Narendra Vishwakama on Mar 14, 2012
refilling of gass booking no.202993 with h cash memo. 1113
I have booked gas cylender for refilling through internet and which details are given in the subject. My customer no.20877 issued by M/s Neel Gas Agency, Rampur, Jabalpur(MP). my mobile message cylinder has been delivered date[protected].
but hokaer not delivered cylinder my home.

Narendra Vishwakarma
71 a jai bhim Nagar jabalpur
Mb. [protected]

Indane cylinder — DBC NOT SUPPLIED FROM LAST 2 MONTHS

SIR,
I REGISTRED FOR DBC 2 MONTHS BACK BUT TILL NOW NO DELIVERY HAS BEEN TAKEN PLACE..

PANKAJ DESHWAL
CONSUMER NO-17894
NSIT CAMPUS
SEC-3, DWARKA, NEW DELHI