[Resolved]  Indane LPG — non responsive and corrupt outlet

Dear Sir,
I wish to bring to your kind attention non responsive attitude of M/s GOLDEN GAS, PALAM VIHAR, GURGAON, HARYANA. I have a gas connection in my wifes name( Mrs Nishi Jaiswal, Regn No GD 7221). It has been noticed that the above named dealer does not respond to bookings on telephone. Repeated attempts to contact the dealer have yielded no results. Even getting one's booking registered is an ordeal. Even after booking tne delivery takes anything upto 15-20 days.
It has been my experience with this dealer that gas cylinder in my name was shown as drawn where as it was not delivered to me. Which obviously means that cylinders are being diverted to more profit making avenues.
May i please request you to kindly investigate into the malpractices of this dealer and I hope you are able to instill some accountablity in the dealer.
As bonafide customers of INDANE we feel trapped between an indifferent and a corrupt set up wherein some unscruplous elements are depriving us of our rights as a consumer.

If You carry out an enquiry, you would realise for yourself the rot in the system.

Regards
Col Virendra Vats
3660, Sect 23
GURGAON
HARYANA