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Indane LPG - Venkata sai Gas agency Madhapur - Unable to book refill

 
29 Reviews
User
  Shaji Velappan
My customer no is 19398, am a resident of hyderabad. Had not been able to book the lpg cylinder with the above agency of indane, since at least last month. I'm running out of fuel, and am not able to book a refill. this is a persistant issue with this service provider. Every time we face this. Please help
Thank You,
Shaji V
Complaint comments 28 Comments     Updated:
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Unable to book refill
My customer no is 22536 with Venkat sai Gas agency, Madhapur. Had not been able to book the lpg cylinder with the above agency of indane, since at least last month. I'm running out of fuel, and am not able to book a refill. this is a persistant issue with this service provider. Every time we face this. Could someone take note of my hardship and render timely help.
Thank You,
AK Chand
 
Even i am facing this problem now. but for me this is the first time it is happening. Don't know what to do. Both the nos r not working and i am running out of fuel
 

INABILITY TO BOOK REFILL OVER TELEPHONE - INDANE LPG Cylinder

Dear Sir,
I was allotted Sr. No. LPG 11511 to my complaint dated 04/09/08 and that was all. No follow-up appears to have been done after that.
I could book a refill on 05/09/08, over telephone & was asked to wait for 8-10 days. In order to remind M/s Kandhari Gas, Rohini, Delhi, I was lucky enough to have telephonic link today after three days. To my surprise I was told, delivery will take another 8-10 days.
It generally happens because no booking number is advised and it appears that the card is kept back without executing the delivery.
It is requested that M/s Kandhari Gas, Rohini, be instructed to :--

A) attend the telephone calls sincerely,
B) advise a refill booking serial number in future,
C) and now, arrange to deliver the cylinder booked on 05/09/08, after 16 days.
Thanks & Regards.
Sincerely,

(Amrit Kaur)
187, Bannu Enclave,
Road #42, Pitampura,
DELHI_110034
27020157
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User
Rishi  
 
My customer number is 23739. I booked the gas on 27th Sep 08 but till date I have not received the Gas cylinder. The worst part is that whenever the phone is picked (in case you are lucky they will pick the phone, otherwise it is kept off the hook), they keep telling the gas will come tomorrow.
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User
jaya  
 
Extremely poor service from this agency. They have never picked up their phone for the last six months.On going in person and complaining about this ...still they dont agree that they dont pick up the phone. I booked a cylinder on 24 th Sept in person and they said it will be delivered in a weeks time but it came after two weeks when nobody was home.With this the delivery man has literally pasted a slip on our front wall making it ugly. Have been trying to contact them again but seems to be of no use.
A
User
Janani  
 
I absolutely agree with all the above comments. It is extremely irritating to keep trying the phone all the while. Very poor service. The agency seems to be exercising its monopoly.
 
I agree with all the others that have complained about this pathetic agency. I booked a refill on 17th jan 09 and was assured that i will get same day delivery as ours is a commercial cylinder, but it has been 4 days and no cylinder till date. if and when somebody answers(after trying continuously for atleast 1 hour), the person says "bus ladke ko abhi bhejta hoon". There is no use going to the agency personally as the reply will be same. I do not have a spare cylinder so, I have been cooking my meals in microwave.
 
this chap is worst of all. They just keep the phone off hook to make sure u never able to place order. They sell cylinders in black market. What action Indane gas agency is doing to prevent such callousness from this guy?
 
My customer # is 20696, facing the same problem from last 4-5 months trying on both the phone numbers i.e. 04023117678 and 04023110572. No one is picking the phone. Pathetic service.
 

Unable to book Gas - Sai Gas Service

my self Shish Yadav I'm Trying for last 7 days to book the gas but the Agency seems to have deliberately put their all the telephone nos bysy. During my office our I can't personally visit the Agency, It is total frustration the tel.nos of Sai Sewa Gas Agency is 26898953 & 26134492 . Pls advise
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User
Vatsal  
 
I am also facing same problem. They don't bother at all, every time it is busy or ringing.
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User
Mike  
 
Thi gas agency is one of the worst agency i have seen. They never take calls. They are selling the cylinders in black market. And the agency location is in some junk place. I dont know why the heck the INdane gas agency havent ripped off their license. See the amount of complaint getting on this agency. Getting hold of a person for your booking is like you shoudl be a having a lottery luck. PLEASE SOME ONE SAVE MADHAPUR INDANE GAS CONSUMERS FROM THIS HORRIBLE AND PATHETIC SERVICE.
 
I am also facing the same problem.
 
"NO ONE PICKS UP THE PHONE"

I booked for refilling cylinder 10 days back. I was told that it will be delivered in 5 days (Saturday). Today is Tuesday and I haven't received it yet. I am trying to call them from last two days. But both the numbers (233110572, 23117678) seems to be busy always. I tried more than 100 times. It seems that these phones are deliberately kept in that way so as to not receive any calls. This problem is not new. It happens alwyas. We have to keep on trying for more than 100 times to get the cylinder refilled. The service is very poor.

Is there anyone who is tracking and taking actions on these complains? If so, please let us know what action is been taken.

Thanks,
Basant
 
I am also facing same problem above. They don't bother at all, every time it is busy or ringing.
 
I have booked a cylinder 15 days ago but still have not been able to get the delivery.
I request the management of venkata sai gas agencies to please do something about this.
A
User
SSS  
 
Due to change of residence I have shifted my connection to this agency. While transferring connection I asked them is they take bookings by phone, they said they did.ever since then I have been trying to call them on phone but the phone is forever busy. I also think they deliberately keep the phone off the hook Someone needs to look into this gas agency they are harrassing customers ...
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User
Harihar Indane LPG - Venkata sai Gas agency Madhapur  - Chennai, Chennai, Tamil Nadu, India
 

Ugly treatment of consumers - Indian Oil - gas agency

Dear sir,

This is a complaint against Indian oil gas agency M V Enterprises, Avadi, Chennai 600054. The working of this agency is fully focussed to arogance, corruption and harrasment of consumers to the core. For booking of gas cylinder, phone calls are never picked up, rarely when we they pick up they give the std reply of two days and in case we raise a question the phone call is disconected. On visiting in person we find minor children playing with the telephone and the concerned ladies chating. Booking has to be done in person only, but the cylinders are never delivered to us in time, in turn it is sold out side for their own personal gains. Cylinder is always available in black in abandaunt. Where as follow up through phone call is only a waste of time. Even after 10 to 15 days of follow up the std reply is 2 days. In order to speak in the following numbers 26556515, 26555865 and 26551554 one has to spend not less than 2 -3 hours. Hope some solution would be found to this serious problem of consumers of this town.

I am Hari, hdrajan@gmail.com, 9940673563.

Thanks
A
User
lata123  
 
Yes I am also facing the same situation from Venkata Sai Indane Gas Agency, Madhapur.
Worst service provider of whole, I think.
I am trying to Book the cylinder, some times two numbers are ringing but nobody was lifting the phone, other wise the phone engaged(it means just putting the phone aside),
From 9 to 5 i tried for the phone, may be 500 times
 
Yes the Venkat Sai Gas agency, Madhapur is giving the worst service currently. Our Cust. ID is 20794 and we are trying toreach them by phone always engaged or no one receives the call... We are running short of the gas at home and they give strict rule of booking after 20 days of booking... Some serious action to be taken or the agency license should be withdrawn...

srikanth.m

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    Indane LPG - Venkata sai Gas agency Madhapur - Unable to book refill