Non delivery of gift
I placed an order for DVD Player Sr 650 on 16th Sept via order no. IN1609100364. Delivery was suppose to be done with in 15 days. I called Indiaplaza on 1st Oct to enquire about the status. They said the order will be delivered on 4th Oct. I said fine. Again called on 4th Oct as the order was not deliverd. Came to know that the product was not in stock it will arrive on 6th Oct. Again I called on 6th Oct and the executive tells me that it has not been updated as yet and the product in not in stock till now.
I just don't understand,
1.why the product is on the chart when it is not in stock
2.You still had time of 15 days after order was placed. Then why didn't the order was arranged during that time period.
3.Customer is giving ample time to you anf trying to adjust with the situation. But again and againg getting the same answer that th product in unavailable.
CAN ANYONE TELL ME WHEN THE PRODUCT WILL BE DELIVERED TO ME. I AM JUST FED UP FOLLOWING THIS ISSUE.