India Plaza — Complaint against Citibank

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This is related to the non delivery and defective delivery of the

items, the order for which was placed in online shopping Online Shopping | Indiaplaza[/url]. I am frustrated

with the item not reaching me and no response given to my

complaints given by them. This complaint is also against Citibank

to have a association or recommending the indiaplaza website for

their customers. Please find below the detailed history for me

getting mentally stressed and been cheated.

Order no. IN1308100322: Item BPL Rechargeable Lightsu Lite 650 - I

placed the order on 13th August 2010. I received the order on 26

August, but the item was broken (crack on front porting). When I

had reported I was asked to send the item back by courier and was

promised to resend the item with out defect. I did that only to

realize that I have not got the item till date. Order no.

221020100129 was created. I had made multiple follow-ups in the

form of tickets but no response what so ever. I am disappointed.
Tickets raised:

Order no. IN0709100642: Item Ben10 Gun was ordered on 7th September

2010. I recived the order late after a month and I realised that

the item was damaged. I was asked to considered the order to be

canceled and I was told that my money will be refunded. This

happened promply, but the concern here is related to the delay in

delivery and defective item. I would expect indiaplaza to make a

good quality check of the product before sending the same.
Tickets raised:

Order no. IN0611100196: Item Amkette Flash TV was ordered on 6th

November 2010. The delivery of the item has not happened in spite

of multiple requests. I don't have good response to my complaints.
Tickets raised:

Hoping to get justice via the consumer court. I would like to get

the items delivered immediately and I expect that I get the

compensation for the mental toucher that I went through.

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    2nd Floor, No: 21, Brigade Square, Cambridge Road, Halasuru, Bangalore, Karnataka, India - 560008
    India Plaza - Complaint against Citibank