India Plaza — CHEATING money without delivery

Address:

Srinagar, Jammu and Kashmir

i ordered 3 chocolates for Rs.660 on 12 Feb afternoon.
The payment was debitted from my online account through eBIL/[protected]CH
But the indiaplaza account showed pending payment!
I contacted tehm and registered a ticket no: CNTW[protected] for order no: I[protected] .
However after 2 and a half days, neither has the money refunded to my account nor have they even communicated back once!
This is a pathetic site and bunch thieves...... they should be banned and sued enmass!