I ordered for a mobile handset through Sify Shopping Mall as follows:

Order date : 29th april 2010
Item : Nokia mobile set
Order No : SM2904100409
Payment: Rs: 2389-00 through credit card.
Delivery: within 7 days as agreed.
Till today the material is not delivered.
I contacted sify customercare many times but very reluctant to talk or to resolve the issue.
In the past also they failed to deliver items & refunded money after so many months.
In such case what shall I do.
Being a big shopping mall they are simply cheating the customer & such thing shall be propagated to all.
Pl help me.

S K BASAR

Mob:9907180466