[Resolved]  India Post — Post Office sits on the package for months

Address:Hyderabad, Andhra Pradesh

A home study package ( containing Educational CDs and Manuals- Ref.No.CJ[protected]US) was mailed to me 2 months ago from California,USA. It was detained by O/O Postmaster General (foreign mails)- Mumbai- for two weeks and by Postal Appraising Department, for another two weeks. All the documents were submitted and the package was released, however the local Post office in Himayatnagar has detained the package and is asking for a ransom money of Rs.11,360 to release it.

I am a student and need this study material, how can I afford to pay Rs.11,360 to the local post officials while the whole package is only worth Rs.1000? I wonder what are they charging me for? I assume that the parcel has been severely damaged and torn apart by the post officials already.

Note: All the letters and receipts are available in my possession.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8953
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information