India Today Book Club — No refund received

India Today Book Club — No Product Recieved

By seeing the e-mail advertisement of INDIA TODAY BOOK CLUB, I have placed an order for 2 nos of REEBOK ROLLER COASTER SHOE (Size 9 and 10) on 17th Nov 2009. My order numbers (web number) are[protected] and[protected].

And also I have given payment through my credit card. (Rs 1398 + Rs 1398 = 2796). This amount has debited from my account also.

I have ordered it before about 2 - 3 months. Still I did not receive any products.
India Today Book Club have been cheating me for last 2 months.
I have sent many mails to them in [protected]@indiatodaybookclub.com. I have called many times to[protected]. But I did not get any proper reply from your side. Always they used to tell me that you will get the product with in 14 days.

So now ITBC is 100% untrustworthy.

Now I atleast need my money back. I dont need the products. Anyway my problem must be justified by ITBC.


Nithin. N.C
Calicut

India Today Book Club — No Refund Received

I am putting this complaint here as warning for all customers of ITBC.
Me and a group of customers really found that ITBC is the most unreliable company in India. ITBC is the most prominent company, who cheating its customers always and always.

I have placed an order for a Reebok Shoe on 17th November 2009. And paid through my credit card.

Membership# ITBC09156126
Booking ID - [protected]

Till date I did not get the product from them. Before 1 month, I have requested for refund of the money. They assured the delivery of refund cheque in 21 days.
Again they change the word. I did not get any cheque even a call from them.

This is the complaint code ITBC have given to me - 402723

ITBC is really cheating all the customers and government. I strongly recommending to the public to BAN THE ACTIVITIES OF ITBC.

Legal action is necessary for it.

ITBC should justify this query.


NITHIN. NC
Calicut

Dear Mr.Nithin NC your complaint has been resolved on 21/04/2010.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Sir,
As per my email earlier which you have not replied am again explaining
here my objections. On 4th Aug I have paid through cell pay using my
credit card. My transaction amount was 5698+598 rupees ID[protected]/98
I have recieved two reebok watches. But till now I have not recieved
the Refund value 5698 rupees in my credit card account as promised by
your customer care representative. On the other hand another three
transactions I have made on 25 & 26 th aug 2010 rupees 8998+598+2000
and I was given two IDs against these transactions[protected]/37 aginst
which I have got two reebok watches as free gifts. But when I
contacted with customer care they asked my IDs and when I replied they
said thet my IDs are not matching.They told me to collect
authorisation codes from my respective bank. I did the same and
replied agin but they answered me negatively that they dont have the
record of 2000 rupees payments. I am now totally confused. I am so
here attched my credit card payments details. I have contacted with
HDFC BANK CREDIT CARD section. they are ready to help me in this
regard because I have the proofs of all the payments.Even your
representatives are telling my mobile numbers incorrectly.
Here I am giving the authorisation codes
014477 & 041269
PANKAJ MAHANTA
M/S-FURNISHING CENTRE
A.T.ROAD, ITACHALI
NAGAON 782003
ASSAM
MOBILE [protected]