India Today Book Club/Offer

4 Reviews

Sidhanta Panigrahy

Send email

ONLINE COMPLAINTS

Hi ,

Some body from India today Book Club have called me for a Samsung Omino Mobile and some gift .
I have agreed for this and paid them Rs 13998( Order Number 0GA100008708) from my card on 17 th Mar 2010 and Till today , i am waiting for the product . I am regularly , calling them but each and every time they are saying me that the product is out of stock and you will get it with in 7 days ( Which never happened for me) .
I have also requested them to cancel my order , it is running out of stock , that never happen .

Please help me to solve it

Regerds,
Sid .

3 Comments

Comments

Sidhanta Panigrahy

Send email

I got the Following response.
---------------------------------------------------------------------------------------------------------
Mon, 19 Apr 2010 06:21:23 -0400

Dear Mr. Sidhanta Panigrahy

We have come across your online query on the site< www.consumercomplaint.in>.

This is in reference to your post.

With reference to your post we would once again like to inform you that the order contents which you have ordered vide order number 110069897 are running out of stock. Request you kindly wait for few days. We would dispatch the order as soon as possible once available in the stock.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days).

Warm Regards,
Team India Today Book Club

----------------------------------------------------------------------------------------------------------------------

I have replyed to above mail to cancel the order as bellow . Please help me.
----------------------------------------------------------------------------------------------------------
Hi,

I donot want the Product . I want my money back . Please consider it is my request .

Regerds,
Sidhanta Panigrahy
--------------------------------------------------------------------------------------------------------------------

Sidhanta Panigrahy

Send email

I got follwing reply from them on 20-APR-2010.

-----------------------------------------------------------------------
Dear Member,

We apologies for inconvenience cause to you.

With reference to your mail, we would like to inform you that your complaint has been already forwarded to our concerned department to cancel your order and refund your amount. We will get back to you with positive response once we receive a revert from the same.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Shiv Bahadur
Executive-Customer Relations
India Today Book Club
-----------------------------------------------

My Response on 20_APR-2010

-------------------------------------------------------
Hi,

Ok, I will wait for 2/3 days and see the response fromone side .

Regerds,
Sidhanta
------------------------------------------------------------------------